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    Malibal Repair Time Question

    Discussion in 'Sager and Clevo' started by SoulMisaki, Nov 22, 2011.

  1. SoulMisaki

    SoulMisaki Notebook Deity

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    I'm in a bit of a situation here, and I was wondering if anyone could give me an answer.

    I'm giving this current laptop to my family in Portugal on the 25th, but I've also just sent in my Malibal Lotus P151HM1 for repairs. Malibal in Ontario has just received it about an hour ago - what are the chances they will ship it back to me today? I'm asking this to make sure I won't be going a full weekend without a computer for homework/games.

    I'm paying for 3-day shipping back, in hopes it will get to me by Friday. If they don't ship it today though, it would be better to just get the 6-day shipping, correct?

    How long does Malibal usually take for screen replacments/shipping items back out?
     
  2. biba028

    biba028 Notebook Consultant

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    You should ask MALIBAL, not the forum. Only they will know. It will depend on their current workloads, etc. My Laptop is still with them for screen replacement. And they received my laptop Friday. It's already Tuesday.
     
  3. MALIBAL

    MALIBAL Company Representative

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    Hi, we responded to your ticket yesterday but you haven't replied back yet. Please respond to the ticket with the information we requested and we'll give you a status update on your RMA. Thanks.
     
  4. biba028

    biba028 Notebook Consultant

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    Are you referring to me or the OP ? Because I have not received your reply yet.
     
  5. SoulMisaki

    SoulMisaki Notebook Deity

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    I am also wondering who you're referring to, as I've replied about both the RMA and the Ticket I opened with you.
     
  6. MALIBAL

    MALIBAL Company Representative

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    We're talking to the OP. You haven't replied since we responded last night at 11:43pm.
     
  7. SoulMisaki

    SoulMisaki Notebook Deity

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    I've responded to that message 3 times this morning, since I had email problems with one of the times I responded.

    Once at 7:57 AM, the next at 9:19 AM, then the last at 9:21 AM. One of these had to get through - I'll PM you what I said in them, incase none of them got through.