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    Malibal issues

    Discussion in 'Sager and Clevo' started by Shanester, Feb 19, 2012.

  1. Shanester

    Shanester Notebook Enthusiast

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    Has anyone has any issues with Malibal recently? I ordered my first Veda P180HM and the whole process went without a hitch. However, I just placed a second order on the 2nd of February and haven't heard a thing. Has anyone ordered anything from then recently with the same issues? I'm just a bit frustrated that I played for a $2500 laptop almost 12 days ago and don't have anything to show for it. :mad:
     
    Shanester, Feb 19, 2012
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  2. RugbyPlayer

    RugbyPlayer Notebook Consultant

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    thats pretty bad, have you tried to live chat one of their agents?
     
    RugbyPlayer, Feb 19, 2012
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  3. macpoddotnet

    macpoddotnet Newbie

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    How did you pay? They require verification for some payment methods. If you used one of these methods and you did not confirm it, they may have canceled your order.

    I'm currently waiting for word that my laptop will be shipped back to me. When originally delivered, it had a dead pixel (I opted to buy the stuck/dead pixel warranty). It's been in their hands about a week now which although is an agonizing wait for me, doesn't seem unreasonable. :)

    edit: You should try logging onto their website to see what your order status is.
     
    macpoddotnet, Feb 19, 2012
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  4. Shanester

    Shanester Notebook Enthusiast

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    I have in fact, on the 13th or 14th I did a live chat and spoke to one of their reps who told me that there was trouble with the shipment but it should be arriving on Wednsday(15th) and that I would have a tracking number by Friday(17th) I have not heard anything.
     
    Shanester, Feb 19, 2012
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  5. Shanester

    Shanester Notebook Enthusiast

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    I paid through Paypal and on the website is says that I've paid and my order has been processed...but still no laptop or tracking #
     
    Shanester, Feb 19, 2012
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  6. Ryan

    Ryan NBR Moderator

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    Issues like this should be dealt directly with the reseller.

    Please try to contact them via their own live chat, phone, or support.
     
    Ryan, Feb 19, 2012
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