My First Clevo (P150SM-A) and Questions

Hi, I just got my Clevo P150SM-A today and I have a question. Is it normal for the fans to be randomly going on and off while simply web browsing? My temps average at around 40 C (Idle) and for some reason it becomes obnoxiously loud randomly. To note, I also have turbo boost disabled.

While were at it, can anyone provide me with the fingerprint driver? I opted for a HDD Caddy in place of the DVD drive so I can't really install the driver from there and the driver isn't posted in their official website.

Thanks in advance!

 

Hi
who was your supplier?
you can get the drivers from Sager in America custom gaming laptops - Welcome to Sager Notebooks

there has been reports over the years of only a small % of people that have had this issue on various models so its best to contact your supplier for advice first.

could you also post your full spec to help others advise.

 

Oh I purchased from XoticPC, here's my full order detail:
Sager NP8268-S (Clevo P150SM-A)
- Free Shipping: FREE!!! – U.S. UPS GROUND SHIPPING (Use Coupon Code "FREESHIP" in Checkout) [U.S. Lower 48 ONLY / Restrictions Apply]
- Display: 15.6" FHD 16:9 "Matte Type" Super Clear Ultra Bright LED Anti-Glare Sager Screen w/ 95% NTSC Color Gamut (1920x1080) (SKU - SSC009)
- Dead Pixel Warranty: FREE! - 30 Day No Dead Pixel Warranty
- Monitor Calibration: NO Professional Monitor Color Calibration
- Processor: Sager - 4th Generation Intel® Haswell Core™ i7-4810MQ (2.8GHz - 3.8GHz, 6MB Intel® Smart Cache) (SKU – SPU401)
- Thermal Compound: FREE! - IC Diamond Thermal Compound - CPU + GPU
- Graphics Video Card: NVIDIA® GeForce™ GTX 870M (6.0GB) GDDR5 PCI-Express DX11 [User Upgradeable] (SKU – GPU15X)
- Copper Cooling Upgrade: No Copper Cooling Upgrade
- External Display Video Adapters: No Video Adapter
- External Mobile Display: No External Mobile Display
- Ram: 8GB DDR3 1600MHz [1x8GB] Dual Channel Memory (SKU - RAM14S)
- Branding: Sager Branding
- Exterior Finish - Graphic & Textured Wraps: Standard Laptop Finish
- Exterior Finish - XOTIC PC Laser-Sketch™: No Laptop Laser-Sketch™
- Exterior Finish - XOTIC PC Custom Painting (A Panel Only): No Custom Laptop Painting
- Exterior Finish - XOTIC PC Custom Painting (Full Chassis): No Custom Laptop Painting
- mSATA SSD Drive - Configuration Option: Non-RAID Storage
- mSATA SSD Drive ( Slot 1 ): Remove mSATA
- mSATA SSD Drive ( Slot 2 ): NO mSATA Solid State Drive
- Primary Hard Drive: 250GB Samsung 840 EVO Series SSD [SSD2 - SATA III] (SKU - SSD081)
- Optical Drive Bay: Remove DVDRW Drive and Install Optical Bay Hard Drive Caddy Only (SKU - ODD082)
- Optical Drive Bay Hard Drive Caddy: No Extra Optical Bay Hard Drive Caddy
- External Hard Drive (Back Up): No Back Up Hard Drive
- External USB Optical Drive: NO External USB Optical Drive
- Bluetooth: Bluetooth Included *With select wireless cards only* (See “Wireless Network” Section Below)
- Wireless Network: Sager - Intel® Dual Band AC 7260 802.11 A/AC/B/G/N 2.4/5.0GHz + Bluetooth™ 4.0 (SKU - WIFI94)
- Wireless Network Accessories: No Network Accessory
- Memory Card Reader: Internal 9-in-1 Card Reader (MMC/RSMMC/SD/Mini SD/SDHC/SDXC/MS/MS Pro/MS Duo)
- Camera: Built in 2.0 Megapixel Camera
- TV Tuner: No TV Tuner
- Sound Card: Sound Blaster Compatible 3D Audio - Included
- Case: No Carrying Case
- Battery: Smart Li-ion Battery (8-Cell)
- Car Adapter: No Car Adapter
- Spare AC Adapter: No Spare AC Adapter
- Port Replicators / Docks / Adapters: No Dock/Hub/Adapter
- Fingerprint Reader: Integrated Fingerprint Reader
- Headsets: No Headset
- Keyboard (External): No External Keyboard
- Mouse Accessories: No External Mouse
- Notebook Cooler: No Notebook Cooler
- XOTIC PC Redline Boost™ Extreme Performance: No Thanks, Please do not Overclock my system (Overclocking will add 3-6 business days to build time)
- OS Redline Boost: No Operating System Redline Boost
- Operating System: No Operating System [Drivers & Utility Software Only (Windows 7 & 8.1)]
- ADDITIONAL SOFTWARE: None
- Antivirus Software: No Antivirus Essentials Software Bundle
- Back Up Software: No Back Up Software
- Cloud Backup - Unlimited GB Storage: No Unlimited GB Cloud Backup
- Microsoft Office Software: - No Microsoft OFFICE Software
- Software Bundle (Not Installed): No Software Bundle
- XOTIC PC Global Anti-Theft Protection: No Global Anti-Theft Protection (Options below require an operating system)
- Warranty: LIFETIME Ltd Labor* 1 Year Parts Warranty Lifetime 24/7 DOMESTIC Technical Support (Labor through XPC)
Includes FREE Shipping Both Ways for Parts Warranty Repairs (SKU - WTY099)
- The XOTIC PC Difference: * 24/7 LIFETIME U.S. based technical support
* Extreme QA testing by dedicated technicians
* 24-72 Hour stress testing and benchmarking to ensure top performance and stability
- Build Time: Standard Production Time
- Outside of U.S. Shipping Coverage: No Outside of US Shipping Coverage
- White Glove Premium Packaging: No thanks, standard double boxed packaging is okay with my order
- XOTIC Gear: No XOTIC PC Gear

Also I don't need the fingerprint reader driver anymore, just got it!

 

We've heard about the fans doing that on a few prevoius models but really not on these new ones. For the previous ones a BIOS update fixed that.
Maybe there are some programs running in the background which kick on causing higher temps. Like Antivirus or similar.

 

Bios is update to date and I'm using Microsoft Defender so I don't it's the AV. This happened while I was just browsing around after updating it (Nothing downloaded and installed except google chrome). Though after looking around a bit I did find "Quiet" mode in the hotkey utilities, so maybe that'll fix it. Too bad there really isn't any description whatsoever on what each mode exactly does.

Edit: it did seem to fix it, though I don't get why performance mode in the hotkey utilities has make the fans so loud during idle periods. If anyone knows a way to keep performance mode while not having the fans burst while idling I would really appreciate it!

Oh I spoke to soon, the inconsistency with the fan is still there, but it just occurs less often. Is there a way to just have the fans off til it reaches a certain temperature?

Would using speedfan be an okay solution to this?

 

Not manually, and Speedfan, or any software for that matter, is unable to control fan activity. I believe there's a start/stop temperature threshold on the fans, though it's uncertain what the exact temps are.

You mentioned that your BIOS is up to date, but just to be sure: what is your BIOS version and EC Firmware version?

 

My bios is 1.03.02R LS1
EC is 1.03.03

Update: I called Sager and apparently the fan is supposed to start upon reaching 55 C, which is confusing since it's been randomly go on and off in mid 40's. They just told me to just keep recording the temps til tomorrow and notify them about it.

Edit to update: Okay, I managed to find out the problem as for why the fans turn on and off randomly. After recording some temps, I noticed that temperatures only slightly dipped past 55 C every so often then drop quickly to mid 40s due to fan which then turns off creating an endless cycle.

 

I'm getting the same problem on this model. I have very little activity, but I still get fan cycling. Personally I'd be happier with the low constant fan noise vs the cycling.
I'm very interested in a fix/way to customize this.

 

May not have been the answer you were looking for, but I'm glad you have something definitive to go off of nonetheless. Also, I believe the latest release for your firmware is 1.03.04.

 

Oh, may I inquire where I can find the bios? Currently away from my laptop and searching for it on my phone isn't working out so well.

 

You will probably have to inquire at the seller. Clevo doesn't post the BIOS on their site for download to the general public.

 

It would be nice if these companies made better fan profiles that slowly revved up and down to be a smoother transition instead of nothing vs high, the sudden increase just makes too noticeable a noise difference.

Good to know thought this only happen on some systems and not all.

 

Absolutely.

The ramp up on the 8258-S is very nice and I've not had it max out yet.