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    My dvd drive

    Discussion in 'Sager and Clevo' started by dwarfwarri, Sep 3, 2011.

  1. dwarfwarri

    dwarfwarri Notebook Guru

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    Hi guys,

    I bought my Sager NP8130 back in may and there has been nothing wrong with it. Until recently when I was ripping lots and lots of cds on it, that my dvd drive is starting to not function properly. Sometimes when I put a disc in it reads as blank. But when I shut down and start up my sager again, it works. Also, I use a laptop tilt stand, so my laptop is tilted at a 20degree angle all the time while I was ripping the CDs, so could this have damaged my dvd drive?

    Thanks
     
    dwarfwarri, Sep 3, 2011
    #1
  2. Anthony@MALIBAL

    Anthony@MALIBAL Company Representative

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    As long as you're not moving the laptop around while burning/ripping, there shouldn't be an issue with a tilt (for example, the Xbox reads disks sitting vertically). Do the same CD's work after rebooting? If not, it could be a bad batch of disks. I'm not sure what would cause it to read a disk as blank though, other than possibly a dirty lens on the drive (very rare) or a loose connection (which wouldn't be fixed by a reboot).

    If you're still under warranty, contact your reseller about an RMA (or if they'll possibly just send you the part to swap it yourself depending on policy)
     
    Anthony@MALIBAL, Sep 3, 2011
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  3. DaBr1z

    DaBr1z Newbie

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    It can depend on how long the session of ripping/burning is. Portable optical drives do heat up and warp over time and the bearings will get out of timing with the eye. This is a vibration issue that is usually temporary, they do have a built-in correction in the firmware for this. That is why usually a restart will help, or just a suspension of the hardware and then a re-enable.

    These drives and their carrier are not necessarily meant to work vertical, but a small angle is fine. We have actually seen Dell and HP ultra small form factors that use these drives do the same thing. Or they fail regularly if they run hot most of the time.
     
    DaBr1z, Sep 3, 2011
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  4. dwarfwarri

    dwarfwarri Notebook Guru

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    The problem pops up randomly (not really, but unexpectedly I guess), and once it happens, no matter what disc I put in (DVD/VCD/CD) they all read as blank, but after a reboot they all work again (the same CD/DVD/VCDs that all previously were blank). So would the problem be as DaBr1z described that my dvd drive heated up for ripping too long? I can tell you that I ripped like 30CDs in a row some days and I did that a few days in a row...
     
    dwarfwarri, Sep 3, 2011
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