Hey guys, Im having some trouble getting my laptop to boot up, basically whenever it loads up it hangs on the windows logo also windows repair doesn't work and if I go to safe mode it hangs on windows/system32/drivers/amdkmpfd.sys, Im guessing it's an amd driver issue, I suppose my only option is to take the ssd to a computer shop to get it formatted, anyone have any other suggestions as to what it could be and what could have caused it? Thanks
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Fault in the SSD or a corrupt Win7 installation is more likely
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Support.3@XOTIC PC Company Representative
If you have a Windows disc you can reinstall it yourself instead of bringing it into a computer shop. Just put the disc in the optical drive and the computer should start the process. Just follow the on screen prompts. You will wipe all the information on the drive by doing this though.
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If you want to keep your files, you can try to boot it with a linux live cd/usb
Basically you boot linux from cd or usb and acess the files on your windows disk to save them.
https://help.ubuntu.com/community/LiveCD -
Support.3@XOTIC PC Company Representative
If you have a desktop you can also hook it up into an available SATA port in there.
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Mighty_Benduru Notebook Consultant
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Thanks for the help guys, I think it's definately possible it's an ssd issue as I recently installed a samsung 840 pro and tbh it was a bit iffy when I first installed it, I had to format it just to get my machine to recognise it, as it's a secondary hard drive I think removing it would be good place to start, I would rather avoid formatting my primary drive if possible as I bought the laptop second hand and the previous owner flashed a new bios and overclocked the cpu aswell as increase the voltage and I dont have the technical know how to do all that
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Prostar Computer Company Representative
Good info here from the community! A Live CD (doesn't need to be Linux, although Linux should work just as well) will get you easy access to your Windows directories. If you can get a copy of Hiren's Boot CD, you can also use Mini Windows XP from that for the same purpose. You can navigate to the AMD driver directory from there and make any modifications to it necessary to troubleshoot.
But if a live OS doesn't work for whatever reason, the other suggestions are very useful. -
Took the 840 out and my laptop turned on fine, tried the 840 on my mates desktop and it's saying it's corrupted, looks like it's fubar'd
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That was my guess too....its got warranty, so you should be covered
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Support.3@XOTIC PC Company Representative
I know Samsung has released firmware updates for the 840/Pro -
Prostar Computer Company Representative
Hutsady makes a good point. Firmware updates are about as necessary and frequented as BIOS updates. They're main focus is to address critical problems. It's always a good practice to update the firmware on the drive, but it's seldom necessary.
In any case, it does sound like the drive itself is faulty. Hopefully Samsung takes good care of you! -
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Discussion in 'Sager and Clevo' started by Fordy1001, Feb 12, 2013.