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    NP5792: Webcam Issue

    Discussion in 'Sager and Clevo' started by v_i_s_i_o_n, Jan 8, 2008.

  1. v_i_s_i_o_n

    v_i_s_i_o_n Newbie

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    I can't get my webcam to work. The program VideoView.

    When I go to open it, it gives me an error: "Can't Open Registry Key!!"

    Does anyone else have this issue? How do I go about resolving this error?

    Thanks !!



    I got my NP5792 yesterday. Love it !! Great service from Justin at XoticPc.
     
    v_i_s_i_o_n, Jan 8, 2008
    #1
  2. JigoloPete21

    JigoloPete21 Notebook Guru

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    Before you tried to install the drivers, did you make sure the webcam was powered on? Fn + F10 will power on the webcam. Try doing that and then install the drivers.
     
    JigoloPete21, Jan 8, 2008
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  3. v_i_s_i_o_n

    v_i_s_i_o_n Newbie

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    The webcam would open but when I go to click anything it would give me that message error: "Can't Open Registry Key!!"

    I tried installing the driver and now VideoView program isn't there anymore.
     
    v_i_s_i_o_n, Jan 8, 2008
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  4. Rebel

    Rebel Notebook Consultant

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    I had the EXACT problem. Reinstall VIdeoview, and the problem should go away. Mine did.
     
    Rebel, Jan 8, 2008
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  5. v_i_s_i_o_n

    v_i_s_i_o_n Newbie

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    what do i need to reinstall Videoview? not sure if i have disc to reinstall. or can be it downloaded online somewhere? I have vista x64

    Sorry if its a dumb question.

    Thanks. =)
     
    v_i_s_i_o_n, Jan 8, 2008
    #5
  6. Justin@XoticPC

    Justin@XoticPC Company Representative

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    All Drivers and Software are included with the system. Uninstall it and re-install as Rebel has stated. (You can also download any Sager Drivers from www.sagernotebook.com)

    In case you have any issues please call our 24/7 support tonight and they can assist you :)
     
    Justin@XoticPC, Jan 8, 2008
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  7. Rebel

    Rebel Notebook Consultant

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    This is what I did, I uninstalled the driver under device manager, went into the driver disk and reinstalled the webcam (uner the other tab). Try that and let me know.

    Please ensure the webcam is on (Fn-F10)
     
    Rebel, Jan 8, 2008
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  8. v_i_s_i_o_n

    v_i_s_i_o_n Newbie

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    Awesome !! Thanks !! =)

    it works.
     
    v_i_s_i_o_n, Jan 8, 2008
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  9. christianpma

    christianpma Notebook Geek

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    i noticed that if you install the drivers over again, videoview is actually removed from your pc. heh.. took me a while to figure out the Fn thing.. but i got it eventually too. Man i love this notebook.
     
    christianpma, Jan 9, 2008
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  10. Shotthedeputy

    Shotthedeputy Notebook Enthusiast

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    Anyone else get the error "Can't find Launch_Capture_ScanCode!!(HKLM)" when you log in?
     
    Shotthedeputy, Feb 7, 2008
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  11. Garandhero

    Garandhero Notebook Deity

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    do i need to unistall the driver first? or can i just re-install on top of it... i have the same issue btw.
     
    Garandhero, Feb 7, 2008
    #11
  12. Shotthedeputy

    Shotthedeputy Notebook Enthusiast

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    I uninstalled it using the application from the CD (Under the Other folder) and installed using the app from the site.
     
    Shotthedeputy, Feb 7, 2008
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  13. Garandhero

    Garandhero Notebook Deity

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    Do I have to do that? I dont have the CD w/ me at school.
     
    Garandhero, Feb 7, 2008
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  14. Shotthedeputy

    Shotthedeputy Notebook Enthusiast

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    Try using the app you downloaded. It's the same driver version, but i have no idea why the driver from the CD is causing the error.
     
    Shotthedeputy, Feb 7, 2008
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  15. The Biles

    The Biles Notebook Evangelist

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    Where can you download the Videoview software?
     
    The Biles, Mar 2, 2008
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  16. Garandhero

    Garandhero Notebook Deity

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    bump.... im trying this now downloading the camera driver from sager and im gonna try to install it.
     
    Garandhero, Apr 3, 2008
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  17. Garandhero

    Garandhero Notebook Deity

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    this worked
     
    Garandhero, Apr 3, 2008
    #17