The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    NP7338 Issues

    Discussion in 'Sager and Clevo' started by juliusgy, Aug 29, 2014.

  1. juliusgy

    juliusgy Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    Hey Guys, glad to be apart of the Sager club.



    I recently bought this machine and it's been working well.



    I'm having this random problem where the machine makes these loud beeps and the caps lock, num lock and scroll lock blinks.



    Fans ramp up and then die down... any ideas as to what is wrong here?
     
    Last edited by a moderator: May 7, 2015
    juliusgy, Aug 29, 2014
    #1
  2. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,436
    Messages:
    58,194
    Likes Received:
    17,909
    Trophy Points:
    931
    Something is up with the ec and it is panicking at something. Either lack of temp data ( could run monitoring programs see if they blip out every so often) or no feedback from the fans.
     
    Meaker@Sager, Aug 30, 2014
    #2
  3. Futhark

    Futhark Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    I had this same problem; created this account just in the hopes someone will find this and it'll help!

    Every time I opened anything that required my NVIDIA graphics card, 10 seconds later the fan would spin at max speed, the buttons would light up, and the beeping would start. And I mean anything. Even the GeForce control panel! Shutting down the offender in time would make the beeping/fan stop, but failing to do so would cause my Sager NP7338 to shut down.

    After some experimenting, I determined it must have been an update to the drivers that it can't figure out. I went into Device Manager > Display Adapters > NVIDIA GeForce GTX > Properties. Went to the Driver tab and clicked the "Roll Back Driver" button. Windows thought about it for a while, and it switched away from the July 2014 update to the January 2014 version (9.18.13.3235). I rebooted it (may not be necessary, but, Windows) and haven't been able to get the beeping to occur again!

    Like Meaker said, it's possible the Sager just doesn't know what to do with the new drivers and is freaking out. I'll let Sager know about my problem/solution, but until then, keep your graphics drivers from updating for the time-being.

    Hope it works for you too!
     
    Futhark, Aug 30, 2014
    #3
  4. juliusgy

    juliusgy Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    Hmm now that you mention it, I did update the drivers and the problem wasn't happening before then. I will do a rollback and see if it works. Thanks!
     
    juliusgy, Aug 30, 2014
    #4
  5. juliusgy

    juliusgy Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    Well the issue actually turned out to be the sidebar widgets and possibly pc meter. Since I uninstalled those I have had no more issues.
     
    juliusgy, Sep 11, 2014
    #5
  6. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,436
    Messages:
    58,194
    Likes Received:
    17,909
    Trophy Points:
    931
    Something conflicting with one of the sensors perhaps. Interesting.
     
    Meaker@Sager, Sep 11, 2014
    #6
  7. juliusgy

    juliusgy Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    Yeah definitely, I noticed that even when I disabled the gtx 860 that it was still being used. I also noticed more Cpu activity than there should have been from those programs so I uninstalled.
     
    juliusgy, Sep 11, 2014
    #7
  8. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,436
    Messages:
    58,194
    Likes Received:
    17,909
    Trophy Points:
    931
    How did you disable the 860?
     
    Meaker@Sager, Sep 12, 2014
    #8
  9. juliusgy

    juliusgy Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    Device manager
     
    juliusgy, Sep 12, 2014
    #9
  10. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,436
    Messages:
    58,194
    Likes Received:
    17,909
    Trophy Points:
    931
    Might not have worked due to the way optimus works, was it doing it if you set the nvidia control panel to use integrated only?
     
    Meaker@Sager, Sep 12, 2014
    #10
  11. juliusgy

    juliusgy Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    Yeah I did that too and it was the same thing
     
    juliusgy, Sep 14, 2014
    #11
  12. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,436
    Messages:
    58,194
    Likes Received:
    17,909
    Trophy Points:
    931
    How could you tell they were using the dedicated GPU?
     
    Meaker@Sager, Sep 14, 2014
    #12
  13. juliusgy

    juliusgy Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    I think it was sys internals process monitor. It was really the Cpu usage though that tipped me off.
     
    juliusgy, Sep 14, 2014
    #13
  14. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,436
    Messages:
    58,194
    Likes Received:
    17,909
    Trophy Points:
    931
    And the nvidia drivers showed activity in the little icon?
     
    Meaker@Sager, Sep 15, 2014
    #14
  15. juliusgy

    juliusgy Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    Yeah, that's what happened.
     
    juliusgy, Sep 15, 2014
    #15