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    NP8660 Crash

    Discussion in 'Sager and Clevo' started by LEB, Nov 12, 2009.

  1. LEB

    LEB Notebook Enthusiast

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    Hey guyz, quick question since i can't get tech support through xoticpc on the phone about my laptop.

    I was playing Eve Online when my computer gave me the blue screen of death and told me something happened to my graphics driver and that it was doing a memory dump.

    Before I could read entirely what it said it restarted. Now everytime it loads all i get are a bunch of lines like I use to get in the 80's when i played on the NES.

    Any ideas on what is going on and what i can do to trouble shoot it?
     
    LEB, Nov 12, 2009
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  2. Gophn

    Gophn NBR Resident Assistant

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    Firstly, how long have you had the notebook?

    When was the last time you opened up the notebook to clean out the dust in the vents and fans?
    - if never, then you might have overheated the videocard to the point where its damaged... causing artifacting.

    Have you been monitoring the temps (especially the GPU)?
    - if yes, then what was the temps when you your in-game?
    - if never, then that is not a great sign.

    these are serious questions that most people with gaming notebooks do not think about until their system crashes or gets damaged.

    also, after a crash, make sure you do a CHKDSK to find and fix any HDD errors that might have occurred during the crash.
    - go to Command Prompt ...
    (for Vista, START > Programs > Accesories > right-click on "Command Prompt" and choose "Run as administrator")
    - then type: CHKDSK C: /F
    - press Y (for yes), and then restart the system for it to do the HDD check

    Seriously though, open you notebook and check for:
    - dust clogs (in the vents usually)
    - check to see if the CPU and GPU heatsinks are secured
    - check to see if you need to re-apply thermal compound for the CPU and GPU
     
    Gophn, Nov 13, 2009
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  3. LEB

    LEB Notebook Enthusiast

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    Notebook is 1 year 2 months old.

    I have always kept the fan and airways clean

    But i have never monitored the heat.

    Right now i can't even load the laptop to run chkdsk

    i checked all the heatsinks and all seem to be very secure.
     
    LEB, Nov 13, 2009
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  4. Gophn

    Gophn NBR Resident Assistant

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    what about the thermal compound? .... it might have dried up or cracked over that period of time.

    read this for monitoring temps
     
    Gophn, Nov 13, 2009
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  5. LEB

    LEB Notebook Enthusiast

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    Wow! You were dead on. The paste was completly cracked, while the CPU paste still looks wet. Guess I learned the hard way.

    Lesson learned MONITOR YOUR TEMPS!!

    Can anyone please tell me what to expect as far as price from a 9800m GT card? After google and ebay i only found 9800m gtx.

    Yes i know i should just get the 9800m GTX now, but i don't see the price/performace ratio being worth it. I just want my 9800m GT back
     
    LEB, Nov 13, 2009
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