The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    NP8660: Fingerprint reader mem usage issue

    Discussion in 'Sager and Clevo' started by theincubus, Aug 27, 2008.

  1. theincubus

    theincubus Notebook Consultant

    Reputations:
    6
    Messages:
    116
    Likes Received:
    0
    Trophy Points:
    30
    Apparently at random my fingerprint reader will take up 1gig+ of ram. I discovered this issue when I was lagging while just browsing the internet and I popped open taskmanager and low and behold pqlstray.exe or whatever the process is called is taking up a ton of memory. End process and no more lag, but also no more fingerprint reader for that session. Still works when I reboot, and sometimes I have a day when it doesn't happen but the fact that it does happen pisses me off.

    My first and only complaint with this notebook thus far, aside from the fact I don't have enough time to play many games atm :(
     
    theincubus, Aug 27, 2008
    #1
  2. theriko

    theriko Ronin

    Reputations:
    1,303
    Messages:
    2,923
    Likes Received:
    4
    Trophy Points:
    56
    this problem happened a while back when the 5793 was first released. A new driver was released to fix it, what driver version are you running and is it the latest one on clevo/sager sites?
     
    theriko, Aug 27, 2008
    #2
  3. teq9er

    teq9er Notebook Geek

    Reputations:
    1
    Messages:
    84
    Likes Received:
    2
    Trophy Points:
    16
    Does this only happen when you enroll your finger prints? I'm thinking about using this, so if you would let me know I would appreciate it. Thx.
     
    teq9er, Aug 27, 2008
    #3
  4. Randolph

    Randolph Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    My psqltray.exe is currently using around 50,000k of memory, so maybe it's an isolated incident?
     
    Randolph, Aug 27, 2008
    #4
  5. steveoccc

    steveoccc Notebook Geek

    Reputations:
    53
    Messages:
    80
    Likes Received:
    0
    Trophy Points:
    15
    Mine's only using 16,000k, wonder why yours would use 3x as much?
     
    steveoccc, Aug 27, 2008
    #5
  6. youdontneedtoknow

    youdontneedtoknow Notebook Evangelist

    Reputations:
    20
    Messages:
    616
    Likes Received:
    1
    Trophy Points:
    30
    mine is only 2,500k
     
    youdontneedtoknow, Aug 27, 2008
    #6
  7. icecubez189

    icecubez189 Notebook Deity

    Reputations:
    218
    Messages:
    1,305
    Likes Received:
    0
    Trophy Points:
    55
    it's a memory leak issue the old upek software has. i had the same problem and upgraded to a new version and now its fine.

    the old link doesn't work anymore and the new one links me back to the sagernotebooks.com driver download page, so try that driver download page.
     
    icecubez189, Aug 27, 2008
    #7
  8. Heliosvector

    Heliosvector Notebook Deity

    Reputations:
    418
    Messages:
    1,538
    Likes Received:
    0
    Trophy Points:
    55
    ah yes, ram leakage. I remember when crysis did that to me once and i thought my new PC had run its lifespan and could not play crysis :( :eek:

    turns out it was fixed with a patch^_^
     
    Heliosvector, Aug 27, 2008
    #8
  9. diabolical

    diabolical Notebook Consultant

    Reputations:
    0
    Messages:
    108
    Likes Received:
    0
    Trophy Points:
    30
    have the same issue as him. one time it used.... 3gb of ram.
    can any1 plz be helpful enough to post a link to the correct diver for this?? i don't trust myself with these sorts of things :)
     
    diabolical, Aug 27, 2008
    #9
  10. Heliosvector

    Heliosvector Notebook Deity

    Reputations:
    418
    Messages:
    1,538
    Likes Received:
    0
    Trophy Points:
    55
    I dont know why, but i think eleron knows the link. ask him.
     
    Heliosvector, Aug 27, 2008
    #10
  11. theincubus

    theincubus Notebook Consultant

    Reputations:
    6
    Messages:
    116
    Likes Received:
    0
    Trophy Points:
    30
    yeah can someone give us a link/directions on how to install?
     
    theincubus, Aug 27, 2008
    #11
  12. diabolical

    diabolical Notebook Consultant

    Reputations:
    0
    Messages:
    108
    Likes Received:
    0
    Trophy Points:
    30
    yes, som1 plz help
     
    diabolical, Aug 27, 2008
    #12
  13. JagerQ

    JagerQ Notebook Consultant

    Reputations:
    48
    Messages:
    119
    Likes Received:
    0
    Trophy Points:
    30
    JagerQ, Aug 27, 2008
    #13
  14. theincubus

    theincubus Notebook Consultant

    Reputations:
    6
    Messages:
    116
    Likes Received:
    0
    Trophy Points:
    30
    on that site do i just have to download the fingerprint reader bios? is it self expainatory from there?
     
    theincubus, Aug 28, 2008
    #14
  15. youdontneedtoknow

    youdontneedtoknow Notebook Evangelist

    Reputations:
    20
    Messages:
    616
    Likes Received:
    1
    Trophy Points:
    30
    here is what I did, the first time I installed the fingerprint driver the computer froze, I restarted it and uninstalled the driver from device manager, then the vista found out there is an unknown device and told me to go to UPEK website to download a driver, I followed the link and downloaded the new driver, then I installed the driver from the CD again and everything worked fine now.
     
    youdontneedtoknow, Aug 28, 2008
    #15