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    NP8760 spontaneously dead

    Discussion in 'Sager and Clevo' started by Zeratul010, Mar 10, 2011.

  1. Zeratul010

    Zeratul010 Notebook Guru

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    My Sager NP8760 is currently non-functional. I booted it up from a sleep, where it gave me a BSOD mentioning something about a kernel page fault, I believe, and then rebooted. The reboot never progressed past the initial Sager splash screen (which I think is part of the Phoenix BIOS boot process?), and when I hit F2 to try and get into system options, it just says "please wait" indefinitely.

    I'm thinking this is some sort of BIOS error? If it is, how do I fix it? If not, what should I be trying? Windows recovery DVD didn't work, and I'm a little uncertain as to how to flash the BIOS. (Got the file off of the Sager website, but it's in ISO format?) Any help would be appreciated!
     
  2. Atmosk

    Atmosk Notebook Evangelist

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    I'd say try disconnecting the HDD and see if it lets you into the bios, then try reconnecting the hdd if it does.
    This isn't NP8760 instructions, just process of elimination of what i'd do in this situation since it BSOD'd out of sleep, and wouldn't start up after is telling me theres a good chance it's HDD related.
     
  3. Zeratul010

    Zeratul010 Notebook Guru

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    I sure hope not, since the HDD is about a month old - the last one crapped out. I'll try removing it in the morning.
     
  4. Zeratul010

    Zeratul010 Notebook Guru

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    Well, good call. (I gotta get better at process of elimination!) Took out the OCZ SSD, and the computer moved past BIOS to the "hey, where'd the HDD go?" dialogue. I'm currently backing up the secondary HD (lesson learned about regular backups!) so I can install Windows on it, and proceed to gripe at the OCZ people. Thanks!
     
  5. nllptr

    nllptr Notebook Consultant

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    Good thing it's one of the easier parts to replace.
     
  6. Atmosk

    Atmosk Notebook Evangelist

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    Glad the problem was rooted out, I was about 99% sure that was the case from experience, was a tech for years. Sounds like you have a good case with OCZ especially if the thing is brand new, good luck.