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    NP9150 nvlddmkm.sys BSOD

    Discussion in 'Sager and Clevo' started by forourspam, Aug 11, 2012.

  1. forourspam

    forourspam Newbie

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    Good evening !
    I searched this forum and a couple of others for an answer to an issue I'm having, but still without luck.
    I just received my NP9150 from sager on Thursday. I got it with a 675m card, and since i own a couple of win 7 copies -- without an OS. Thursday night i loaded all the drivers in order, and proceeded to update the windows 7 ultimate copy that i installed. Friday morning i loaded civilization 5 for a test run and my system promptly crashed with a nvlddmkm bsod. Thinking it was civ5, i tried to check nvidia settings, and upon clicking the settings with preview tab where you get to choose quality vs. performance setting, the screen hung and after a few minutes, crashed again. I once again formatted the drive and reinstalled everything up to nvidia drivers. Behavior remained the same. I tried beta drivers with the same result. Has anyone had something like this happen before? Any ideas will be greatly appreciated!
     
    forourspam, Aug 11, 2012
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  2. forourspam

    forourspam Newbie

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    Anyone with any ideas?
     
    forourspam, Aug 12, 2012
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  3. Muhpc

    Muhpc Notebook Enthusiast

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    trust me, i have same issue with you just few weeks ago when i received my new np9170, it is the defection GPU caused BSOD, rma it ASAP. I have already received my new NP9170 few days ago, everything works fine
     
    Muhpc, Aug 12, 2012
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  4. MrDJ

    MrDJ Notebook Nobel Laureate

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    download who crashed in my signature below and post the dump report.
    this is most prob a driver problem which has happened to a lot on here.
    certain drivers arent compatable with the 6xx graphics cards so cause bsod.
     
    MrDJ, Aug 13, 2012
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  5. forourspam

    forourspam Newbie

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    I took your advice from a post you had earlier, and ran Whocrashed a couple of times. Although, the software was pointing to a potential driver issue, no driver versions (including the new Verde beta drivers) would make the card work. 3 clean re-installs of Win 7 SP1 and all the drivers, and any time my laptop switched from on-board to dedicated, I would get a BSOD nvlddmkm error. So, today, they RMAd it back to the factory to replace the card and the issue with several keys on the keyboard not registering as well.
    Any idea how long their repairs usually last?
    Thanks for your help!
     
    forourspam, Aug 13, 2012
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  6. forourspam

    forourspam Newbie

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    Sager reports back that I have a bad video card and possibly a bad motherboard. Will hopefully get it back by the end of next week.
     
    forourspam, Aug 17, 2012
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  7. MrDJ

    MrDJ Notebook Nobel Laureate

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    good to hear that they found the problem but how the hell did it pass burn in stress tests and quality control in the first place.
     
    MrDJ, Aug 18, 2012
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