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    NP9170 - Nvidia Issue

    Discussion in 'Sager and Clevo' started by yj4x4, Feb 27, 2014.

  1. yj4x4

    yj4x4 Newbie

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    I believe I'm having GPU issues. When opening the Nvidia control panel or trying to launch games, I will get an error notification of:
    "Display driver stopped responding and has recovered. Display driver NVIDIA Windows Kernel Mode Driver, Version 327.02 stopped responding and has successfully recovered"

    I have done a memory test which is fine, tried uninstalling drivers, re-installing with latest drivers, re-installing with supplied drivers disc, formatting and re-installing windows several times.

    Things become unstable when I install the Nvidia drivers, open the Nvidia control panel, or launch games. Often resulting in the infamous blue screen. (nvlddmkm.sys)
    Once I disable the Nvidia display driver in the device manager and run off the Intel HD Graphics 4000, things are stable, no error notifications, no blue screen.

    Any definitive way to determine if I'm having software or hardware issues?

    Sager NP9170
    i7-3630QM - 16 GB Ram, Windwos 7 Pro 64-bit, Nvidia GTX 670mx
     
  2. MrDJ

    MrDJ Notebook Nobel Laureate

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    hi
    your driver looks like its a OEM release from the supplier as its not showing up on nvidia NVIDIA Driver Downloads - Advanced Search

    if youve tried the latest and its the same then you could try a manual load.

    try a manual install in safe mode just in case theres lots of nvidia crap conflicting in the registry. walkthrough in my sig below.
    i would also contact supplier if you are still covered by warranty as it could be a faulty gpu but im not sure how else to test it to find out.
     
  3. yj4x4

    yj4x4 Newbie

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    Thanks! Unfortunately it's out of warranty. At this point I'm willing to swap out the card. Gives me a reason to upgrade.
     
  4. MrDJ

    MrDJ Notebook Nobel Laureate

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    could you try running one of the benchmarks like 3dmark or 3dmark11 in my sig below and if that runs will give you a score to compare to others with the same spec.

    ive not heard of many 670 cards failing but its not impossible.

    did you ever overclock?
     
  5. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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  6. yj4x4

    yj4x4 Newbie

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    I've tried several drivers including that one, all with the same results.
     
  7. Prostar Computer

    Prostar Computer Company Representative

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    Failed driver installs lend to hardware failure. Not always, but in your case that is what it is sounding like. If you upgrade: awesome! But it's too bad it failed, in any case.
     
  8. Meaker@Sager

    Meaker@Sager Company Representative

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    Sounds like a dead gpu to me too sadly.
     
  9. yj4x4

    yj4x4 Newbie

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    Yep, bad card.

    I'm back up and running with a GTX 675MX
     
  10. Shinra358

    Shinra358 Notebook Consultant

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    It's a driver issue guys. Nvidia's drivers do that to older cards. Instead of fixing it, they just declare it unsupported. If you go over to the forums you'll see many ppl begging nvidia to fix it while they continue to ignore ppl. You need to get driver 314.22. That is the last driver that officially supported your card.
     
  11. MrDJ

    MrDJ Notebook Nobel Laureate

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    and how did you work that one out Shinra358

    hes already said it was a dead card and replaced it with another 675MX

    314.22 is from 25th march 2013

    the latest 335.23 still supports the 670MX

     
  12. Shinra358

    Shinra358 Notebook Consultant

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    Didn't see that. But ppl still have that same issue though. It can say it's supported all day long. But us users at nvidia had to wait a whole year almost to get the conflict settled and ppl are still having the issue. Either way, card was probably not fried. A fried card would not show tdrs. A fried card wouldn't show anything and would increase heavily in temperature when the machine turns on.
     
  13. Meaker@Sager

    Meaker@Sager Company Representative

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    A broken card may have many failure states due to the complexity, saying it can't fail one way or another makes no sense.
     
  14. Shinra358

    Shinra358 Notebook Consultant

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    Quote: "Things become unstable when I install the Nvidia drivers."

    If the card was bad, it would also fail without the drivers. He indicated that it only started acting up with the installation of the drivers. Every driver after 314.22 started this whole mess. Were stock drivers lesser or greater than 314.22? Did he reinstall the card to see if the card did the same thing with 314.22 or below? If you can't answer these questions, then there is no point in pissing contests. What he should do is try the 314.22 drivers. If they don't do it with them, he should sell the card to get some cash back since he already got the new card.
     
  15. yj4x4

    yj4x4 Newbie

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    Even after formatting and reinstalling everything with the original drivers from the disc supplied i was still having problems. I tried many many drivers all with no luck. The driver on the included disc from when i bought it in 2012 should have worked.

    But if anyone wants to buy my old GTX 670m $300 takes it! (Including the heat sinks)
     
  16. Meaker@Sager

    Meaker@Sager Company Representative

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    Without drivers the gpu is doing nothing under the optimus system.