NP9262 low benchmarks, need help.

thats right, gophn.

 

this is a picture of where the SLI bridge cable should connect to:
(this is a pic of the back of the card)

 

The SLi cable that runs between the two is under the cards. The only way you will see it is if you remove one or both of the cards. I guess if you know where to look and what to look for, you could possibly see it without removing them. (Edit: Of course Gophn posts pics while I am writing this so now you know what to look for!!) I have removed and installed my cards a couple times since my lappy came with one card originally and I had to install the second one myself. The cable can be tricky to get it to seat properly, at least I had trouble getting the second card to work right away. Took quite a few removals and checks to make the SLi cable was installed the right way and seated fully, etc.

There are instructions that came with my second card on how to install it properly. Then reverse them to uninstall. I don't have them anymore...or else I would tell you how to remove the cards and check the cable. Since I don't want to be liable for your lappy, I recommend calling your Vendor and arranging a replacement.

Just so you know, removing/installing the GPUs is pretty simple and straight forward. Just make sure you ground yourself before start trying to remove them.

 

Never mind, it was there.

EDIT:
I ran it a few times with the Clevo Drivers and it did not change much.

EDIT2:
Thanks ashveratu, I am pretty comfortable in my skills dealing with computer internals. I have all the knowledge of grounding etc to not mess anything up. Although, I still feel that it is a software type issue. I might try reinstalling windows later (maybe try x32) and just start over.

 

can you check device manager and make sure both gpu's have drivers correctly installed? make sure there are no yellow question or exclemation marks anywhere.

 

hmm things are starting to get interesting here.. hope it goes well for your relowe.

 

Thanks dazzyd. I appreciate it.

Going to run another 3DMark test with those settings (just updated to that driver and did not touch any other settings than Enabling SLI). Will post once it finishes.

 

nm/ posted too soon.

make sure you rebooted after enabling sli.

 

Thanks ARGH. Yes, I reboot after installing the drivers then reboot again after enabling SLI.

Apprently, I can not downgrade Direct X 10.0 to 9.0 which I did no notice earlier (I thought it did, but I was wrong.) So this might be the cause of some of the loss. I could go and buy the new 3DMark Advantage right now if needed though.

After the 3DMark06 run with those settings this is what I got:

3DMarks: 8800
SM2: 3619
SM3: 3252
CPU: 4091

 

hmm something does not look right there mate. that is verry low for a sli config.

vista comes with both dx9 and dx10 in it. its just a matter of the gfx accessing the dx10 or dx9 api. 3dmark06 is fully dependent on dx9. 3dmark vantage is for dx10.

 

Grabbing 3DMark Advantage then to see what happens.

 

do you have the game crysis to benchark it?

 

Yes I do ARGH.

I'll go do that before 3D marking again.

 

All settings are on High, 50% Motion Blur, 1920x1200, 0xAA.

With r_displayinfo=1 it was telling me that I had 870 memory available. Not sure what that means but maybe you do.

 

I don't know what else to do.

 

hmm that score does not bode well. something is wrong with your gfx i reckon.

last resort me things its to reinstall vista and start all over again

install vista

then sp1

all the drivers for your hardware

then dx9 updates

then drivers for your vid card

then enable sli

and try again

 

Relowe, which drivers are you running now?

 

Gophn-I'm running 174.90 at the moment.

dazzyd-I'll try that tonight. Although, I have Vista SP1 on the CD already. Not sure if that makes a difference or not.

EDIT:
Would Vista x32 versus Vista x64 make a difference? Should I ask for a refund for an exchange?

 

been keeping track of this for a bit. honestly I would have taken the route of Getting new grafix cards. I'm sure xoticpc will be willing. THe card are new so if its not the cards they could probably just be re-used. Im starting to think it is THE card hardware. Ask for two new ones to switch out and I rele feel that will solve the problem.

 

Thanks Doodles. I would rather really test everything first. I wouldn't want Justin to have to replace two expensive cards or something without that being the problem. Plus, I leave the state for a couple weeks on Monday so I would have to get everything arranged by then if that were the case.

 

what is the BIOS version on that D901C?

(the latest is 1.00.16 2008/05/20)

if its up to date, then...

I recommend to try running a single 8800M GTX and benchmark just with that first.

 

It is actually a D900C. Not sure why. (Maybe I got the wrong motherboard?)

Everest is telling me the version is 6.0 (System BIOS Date: 04/23/08 , Video BIOS Date: 01/27/08)

 

restart you notebook, go to BIOS and make sure to disable splash so you can see the details when it is POSTing.

press the Pause key to be able to read which version BIOS you have.

If it is the older BIOS, I recommend to update it.

 

yeh there is. you will not see your full 4gb of ram if you go the x86 as opposed to x64. yeh if you have vista x64 with sp1 yes then reinstall that. make sure you. reformat your hard drive.

 

Gophn-I finally got it to let me see (took me a few tries). This is what it told me:

D900C 1.00.17aS LS2
KBC/EC Firmware Revision: 1.00.09NS3 (not sure if you needed this line or not)

 

Just ran 3DMark06 again with one GPU. This was the outcome:

3DMarks: 4994
SM2: 1943
SM3: 1728
CPU: 4002

 

definitely something weird there.

CPU looks fine.

The videocard drivers/config seem to be the probable cause.... downclocking you videocard or just running them at low performance (power saving) mode

 

So which drivers have you tried so far?

 

174.90
175.70
175.75
175.80

Do you think it might be a hardware problem as well?
If so could it possibly be that maybe I got a D900C when I sould have gotten a D901C?
The case on the bottom also says D901C. I do not know what to make of it.

EDIT:
You are a godsend Gophn....seriously.

 

They are the same notebook.

The D900C has a blue chassis, the D901C has a black chassis.

People and vendors just generally tag them as being D900C series.

All in the Clevo Guide.
_________________

In any case, it could be a hardware issue... but very unlikely.

You will know if its the videocard or not... try to go single 8800M GTX again with the other 8800 card.

If the benchmark results is the same... then I would be confident its a software issue.

Sager & Eurocom has the 174.90 as their latest drivers.

Kobalt has this version as their recommended 8800M GTX driver (174.82):
http://www.laptopvideo2go.com/nvidia/170series/17482_vista64.exe

Rock has this version for their D90xC: (unknown version... too lazy to DL)
http://www.rockdirect.com/support/drivers/ms10654.zip

Pro-Star has this version as their latest drivers (174.33):
http://www.pro-star.com/drivers/D9C-D901C/NVIDIA_VT64_7433.zip

 

How would I go about setting it to use the OTHER card as the single? Once I figure that out I can narrow things down a bit further.

 

I mean physically switch the second card into the first slot.

And leave the other card out for now.

 

Ok, I'll try that out and get back to you in a few hours after I test everything out. Thanks.

 

k, i'll be back in a few hours as well.

 

What, you mean they actually let you leave here? I thought you were permanently hardwired into the forum!

Just kidding; you need more than a few hours' break as you've more than earned it.

 

WELL, it looks like I've ruined the computer even more.

After removing the cards and testing them individually (which btw gave me ~4900-4999 3DMarks) it seems as though the computer won't turn on anymore. The DVD bay makes a weird sound like it is trying to read something (tried putting in Windows disk to see if it mattered) and just stays there on the pre-boot screen of darkness. So unless someone is a super extreme genius and knows how to fix it, I'm going to have to send it in and get a new motherboard.

I appreciate everyone's help, but it looks as though I have DROPPED the ball. Don't pass to me anymore.

Going to try and work something out with Justin and see what he can come up with.

EDIT:
I won't be able to sleep now. :cry:

 

Try using F8 and get the latest know config loaded.
You switched the cards position right? undo it...

 

Eleron-It does not load ANYTHING whatsoever. No time to load enough to use F8.

 

I take it you've re-seated the cards (and bridge cable) since this happened?

 

Yes theriko, I have. Twice actually. I tried running a single again just in case before putting them both back in.

 

Damn....Send it back

 

I agree with theriko - it may be time for an RMA and refund/replacement on this one.

 

RMA it.They might tell you something to do.If it doesn't work,send it back.

 

It was my fault though.

Currently working with Justin to see what he thinks and he has arranged for a rep from Sager to call me soon. I appreciate how much all of you care though. It really means a lot to me.

 

Well, they called. The guy was pretty funny making jokes left and right. He said they would pretty much pay for the shipping there and back and probably the replacement/labor costs. So everything seems to be looking up...just need to wait now.

 

Ain't Sager Customer Support grand?

 

Ok... so I'm back...

RMA'ing it is probably the best option as of now.

 

sager can cross-ship you a replacement unit in a few days if you have the credit card power to do so. they will place a hold charge on your cc while waiting for the old one to be returned.

 

Very nice! I'll keep my fingers crossed that it gets set right.