The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    NP9370 won't allow me to use Soundblaster on Windows 8.1

    Discussion in 'Sager and Clevo' started by cuban11182, Jun 4, 2014.

  1. cuban11182

    cuban11182 Notebook Evangelist

    Reputations:
    187
    Messages:
    334
    Likes Received:
    1
    Trophy Points:
    31
    I took the plunge today and installed Windows 8.1. The install went smooth, but when I try to open up Soundblaster it says that the audio device is disabled, not present or not supported. The way I installed it was first to install the realtek audio driver, reboot, then soundblaster x-fi mb2, and then reboot again. I have sound, and it's showing that my driver is realtek, but I can't open up THX truStudioPRO.

    Thanks.
     
    cuban11182, Jun 4, 2014
    #1
  2. Prostar Computer

    Prostar Computer Company Representative

    Reputations:
    1,257
    Messages:
    7,426
    Likes Received:
    1,016
    Trophy Points:
    331
    This has been a bit of an intermittent problem, sometimes under Windows 7 even. Have you tried installing the Windows 7 version of the driver and/or the SB software?
     
    Prostar Computer, Jun 5, 2014
    #2
  3. Ashen-Shugar

    Ashen-Shugar Notebook Evangelist

    Reputations:
    90
    Messages:
    337
    Likes Received:
    70
    Trophy Points:
    41
    For giggles, select the 7.1 configuration in the audio configuration then re-select the default stereo and/or internal-speakers.

    Sometimes it does wonky stuff in windows 8 when it tries to initialize the default configuration.
     
    Ashen-Shugar, Jun 5, 2014
    #3
  4. cuban11182

    cuban11182 Notebook Evangelist

    Reputations:
    187
    Messages:
    334
    Likes Received:
    1
    Trophy Points:
    31
    I feel like an idiot. When you install Soundblaster an icon populates on the desktop to activate it after it has installed.
     
    cuban11182, Jun 7, 2014
    #4
  5. Prostar Computer

    Prostar Computer Company Representative

    Reputations:
    1,257
    Messages:
    7,426
    Likes Received:
    1,016
    Trophy Points:
    331
    Does it work after you activate it? I don't recall ever being prompted for activation.
     
    Prostar Computer, Jun 9, 2014
    #5