NP9377-S 120hz Screen Replacement

Hey guys,
I bought a Sager NP9377-S from Xotic. Unfortunately Sager does not offer 120hz screens anymore because they are discontinued by the manufacturer. However I really really want a 120hz screen to properly use my dual 980m and I need some help. Well, I did some research:

Eurocom still offers 120hz screen for their version of np9377, called X7. The part number for it is listed as: LP173WF2 (eDP). I asked them if I can purchase it from them. If so, voila!
http://www.eurocom.com/ec/configure(1,240,0)ec

Also I checked laptop lcd sellers and found laptopscreen.com I am not sure but It seems pretty better than random sellers from China or Hong Kong, since it is US based and I will have a contact to sort out any problems.Also they offer 3 year warranty and guarantee that it is not an aftermarket item. Anyways they have the LP173WF2 on their website:

http://www.laptopscreen.com/English/screen-part-number/LP173WF2(TP)(A1)/
It is A+ so it is not taken from a laptop or anything. And it is matte. Only thing is I am not exactly sure if it would fit my np9377. I have just sent them an email and waiting for a reply. Does anyone know?

Edit: Just found out they also have LP173WF2(TP)(B1) and (B2) too. This is getting more confusing now

Also I searched the website however could not find the n9377 under the sager list. There was np9370(?) however. Again it is new and matte. I still dont know if it fits a np9377 though.
http://www.laptopscreen.com/English/model/Sager/NP9370-3D/

Has anyone tried to replace their screen on 9377? I would really appreciate any help. Thanks!

 

This is really a question best asked in the Clevo subforum. If looking for information, you should use the correct model name, which is the Clevo P377SM. It is very much the same as the P370SM, so I can't see why it wouldn't work.
http://forum.notebookreview.com/sager-clevo/

 

I am buying it from eurocom for this exact reason. They charge a lot more than other resellers/rebranders, but they offered me price match with xotic pc. Plus, I am located in Canada so it is a win/win.

 

I have investigated this issue a lot too, this is all the information I have compiled:
- LG PHILIPS LP173WF2 TP A1 <- Glossy
- LG PHILIPS LP173WF2 TP A2 <- No idea
- LG PHILIPS LP173WF2 TP B1 <- Matte, used by the Sager NP9370
- LG PHILIPS LP173WF2 TP B2 <- Matte
- LG PHILIPS LP173WF2 TP B3 <- Matte

I don't know the differences between the B1/B2/B3. Maybe one of them is 72% Gamut Matte or 90% Gamut Matte.

 

Wow the price match is awesome! What is the benefit of being located in Canada when buying from them? Are they also Canada based?

 

Thanks for your input man! I just got confirmed that the correct screen for NP9377-S is LG PHILIPS LP173WF2 TP B1. And my friend got into contact with xotic and they also confirmed that all 9377 models have 50pin eDP support on the motherboard so we are good! Only question I have left is that does replacing the screen void my warranty?

 

SAGER told me this:

 

Meh. This is not cool, but reasonable and I was expecting it. I really really want the 120hz screen, but voiding the warranty is NOT good at all. I am in a dilemma now..

 

Do you know any reseller that sells the NP9377-S (CLEVO P377SM-A) with different keyboard layouts? SAGER only offers the US one and I want the ES (Spanish) one.

 

You can always ask Eurocom if they can get hold of one for you. You could also try a Spanish seller:
MOUNTAIN - Fabricamos PCs Sobremesa, Portátiles, Estaciones de Trabajo y Servidores
http://www.ahteconline.com/

Components like that generally aren't listed on the sites, they are something you need to request.

 

I'm seeing EuroCom offers Spanish layout on their options, but with shipping to Europe and stuff it's super expensive, lol. Maybe with the Price Match stuff will be better.

 

AHTEC doesn't exists anymore.
Mountain offers P157SM, P177SM and P370SM, so no 120Hz.
The 120Hz display is a must for me, if I can't have 120Hz I will not buy anything lol. :laugh:

 

You can try Xotic for keyboard but again, they do not offer 120hz. I don't understand these manufacturers. Why would you stop making 120hz screens for such a laptop that can push way above 60fps, even 80-90, in any game. This is just stupid.

 

What I mean is ask for the keyboard itself as a separate component from someone else if you can't get it with the 120Hz.

 

It isn't the fault of Clevo, the same happened with the 15" 95% gamut screens, the manufacturer, in this case AUO, just stopped making them. I suppose the shift to IPS at the high end may have something to do with this.

 

Yeah I'm totally blaming LG here since they are the manufacturer. Clevo has their hands tied since they do not produce anymore. However I have to sort out that warranty thing. What do you think? Can I keep my warranty if I get something like an accidental damage warranty or something? I just want to install it without voiding my warranty.

 

The screen is no problem if the model has the 50pin eDP port, since I can buy the LG LP173WF2 TP B1 and change it. Do you know if it's necessary to buy a cable too for the eDP Port<->Monitor connection? Coz the default cable is 40pin isn't it? I mean we need the 120Hz screen AND the cable?

I will ask SAGER & XoticPC for the ES/Spanish keyboard coz they have much better prices than EuroCom.

 

Yeah Xotic has much better prices. I believe the 9377 comes with the 50pin connector inside already. I am not sure about the cable. You can ask Xotic about it. Please let me know if we need the cable or not! Thanks!

 

Normally with Clevos, changing the components means you keep the warranty, but not on the component you changed, and any damage you cause would be your problem. It isn't hard to change a screen if you are sensible about it, and you still have the old screen, so if it did need to go back for repair of something else, you could just swap it back.

I think you are right about the cable, it should be there already, but yeah, it's worth checking. Xotic are fairly helpful about that kind of thing.

 

On a different note... have you tried to OC to 120Hz the screen of your NP9377-S?
I'm reading a post from a guy that says that he OC'd the Sager NP9390 (Clevo P375SM) to 120Hz setting the native resolution to 1920x1080@120hz using the NVIDIA control panel, with zero issues.

 

Hmm that makes sense, I haven't thought of that hahah that is smart. Well it is good if it only voids the warranty for the screen. Or like I said I can just swap the old one when I need to send it. Thanks man!

 

That's interesting. However I wouldn't count on a screen overclock. But I'll definitely try

 

I guess I just keep getting in touch with the wrong people at Eurocom and XoticPC. I contacted XoticPC and spoke to two different people and both told me that the NP9377 does not have a 50 pin eDP connector. I also contacted Eurocom and spec'd out the X7 to the same specs (I chose 970m sli) rather than the 980m and their price was almost $600 more than Xotic. They came down on their price $300 but only on the workstation X8 model and said they could not price match the gaming version X7 laptop. The only difference between the two I spec'd was the 120hz screen which was only a $28 upgrade over the standard lcd panel. I even offered to pay Eurocoms $300 inflated price for the 120hz screen but only on the X7 and they said no. I have money burning a hole in my pocket and no one wants my money, guess I'll wait for Alienware or maybe try to speak with more competent associates at Xotic later. Icould buy and replace the screen no problem but only if the NP9377 has the right connector.

 

Did you contacted with XoticPC by e-mail or phone? I have sent an e-mail to the Sales department but I guess the Tech Support department would have been better.

There's a review from a guy from this forum ( HTWingNut) showing the Sager NP9377 (Clevo P377SM-A) with a 120Hz screen, so that model should have the eDP 50pin connector.

Alienware is ridiculously expensive, they have a model with 120Hz tho (Alienware 17).

 

I only used the chat service when I spoke to XoticPC. They may just be misinformed but if someone can confirm it has the eDP connector I'll buy one today. I get 10% through my company partner discount through Dell, I'd have to check and see if Alienware is included. They are overpriced but they look awesome, I'm also hoping they have a 120hz screen with the 9xxm sli updates in the pipeline. I could always sell my Sager (if I buy one) in a few months and get an Alienware. Buying one now and updating to the 970 or 980 in sli is just too expensive, I do however want to buy an sli laptop very soon as I have an almost month long trip coming up and would like to have something to kill some time with.

 

Same. If there was a way to be 100% sure that the mobo has that connector, I would literally order a screen right now

 

I said it at the start of this thread, but if you ask this question in the correct place, the Clevo subforum, you are more likely to get an answer to your questions. Resellers like Xotic are allowed to post there but not here, and there will be owners of these models.

 

I don't know how to move my thread. How can I do that?

 

Open your NP9377-S and tell us if it's there.

 

Eurocom said I also need to buy the cable and connect it with the aluminum band etc. too much hassle for me hahah

 

Okay I have all the information now. Xotic said it would not void the warranty unless there is any damage to laptop while replacing. However the new screen won't be covered in the warranty (perfectly reasonable). And according to what eurocom told me 9377 has the 50pin connector on but we need to buy the cable as well

 

Yes the cable would not be in there, but the connector is probably there, I just never assume when it comes to hardware changes

 

I'm currently in communication with PowerNoteBooks to buy my NP9377-S (with Donald Stratton). Can I have one of those NoteBookReview member discounts of your signature?

 

Update: I confirmed with sager that the 9377 has both sockets (50pin and 40pin) soldered on the motherboard so I have ordered the cable from eurocom and the screen from laptopscreen.com. Hopefully it will work. I will post more updates

 

That's good to hear, good luck

Donald would fill you in on any current offers on any brands

 

I ordered: lg philips lp173wf2(tp)(b3).

The guy at laptopscreen.com said as long as it is tp b they are all the same. Only more recently manufactured. so tp b1 b2 and b3 is the same and they all work on sager np9377

 

Different revisions can have different specs so it's usually worth checking.

 

Just an FYI that you can order a 120hz screen from ProStar. I just put in an order for 970m sli and 120hz screen on a Clevo P377SM-A. I called and confirmed that this is in fact a true 120hz screen for only $100 over the standard screen.

 

Well.....Scratch that for me as Prostar just called me up and said the 120hz screen can only be ordered with a single 980m gpu. Cancelled the order and back on the lookout.....

Bummer

 

Cool.
What's the difference between the P377SM-A and the P379SM-AS of that reseller? They look the same.

 

Why is that? Why you can't have a 120Hz screen instead of a 60Hz if you want SLI, the screen doesn't support it?

 

I believe they misspoke. The 120Hz screen will work with 980M SLI systems.

 

Oh that's a relief to hear. Thanks! I have seen many videos for screen replacement and it seems not that difficult actually. But the thing is I will be replacing my 60hz screen with a 120hz so I also need to replace de lcd cable, and I believe I have to dig deep for that and I am not confident enough for that. That's why I was hoping xotic to do it but if they say no, I will probably take it to the best laptop repair shop I can find in NYC. Do you think This company is good?

www.laptopmd.com

They have great ratings and reviews on yelp, and they seem pretty confident with their service and quality. Again, I am a little hesitant because this is my very new and first high end gaming laptop.

Thanks in advance

 

I am with you on hesitating to take your new machine to a repair shop. I bet you can do this yourself.

Download the service manual if you haven't already. The Clevo is really easy to work on. Just mind which screw goes where, take your time and read the relevant sections of the manual a couple of times.

Here is a direct link to the manual in PDF if you don't have it. CLEVO User Manual Download

Bah... that's the user manual. You wan the Serivice manual: http://repo.palkeo.com/clevo-mirror/P37xSM-A/

 

I called them back to be certain and I was told that it can be ordered with 980m sli but they are unable to make them with any 970m chips. The reason I was told are the drivers, they will not sell them with chips that are not supported driver wise by the manufacturer. I do not know enough about the mobile screens to make a good enough guess as to why the 120hz screens are disappearing. AVADirect and Eurocom have removed the 120hz option for their 17" gaming machines. Eurocom still offers it on the X8 workstation model but not the X7 anymore. One reseller told me it was because they are 3D screens and if 3D is not supported in the drivers then they can not sell them and another told me it was because the refresh rate is not supported in the drivers. I'm tempted to just buy a 980m sli setup with a 120hz screen and call it a day as they may not even be an option going forward.

 

I hear you. I really wanted (and had the cash) a P370SM with 780M SLI and 120Hz screen with 3D emitter. But, I waited too long to pull the trigger and they were removed from sale. So I bought the P170SM-A instead.

Now I see that XoticPC has the P370SM for sale with the 120Hz screen, but no 3D emitter. I suppose these are leftovers.

 

Sager include the connector on all the motherboards so you can always add the 120hz screen in with an nvidia card, it just wont be 3d enabled.

 

what's the difference between the NP9377, NP9380-S, NP9377-S? I can't tell by looking at the spec sheets. What I want is a GLOSSY screen too, which doens't seem to be offered.

 

The -S editions come with some larger storage and memory options as standard with a lower cost for grabbing them at once.

The different numbers have slightly different designs and lighting schemes.

 

If I don't care about the lighting scheme except needing / wanting keyboard having a background color, 17inch+ screen, 980m, full sized keyboard, 4x USB (prefer all USB3.0, if not at least 2), HDMI, 4810 CPU, what is the recommend one from you (guys/gals) that's the cheapest option? I personally can't see much of a difference 60fps+ and or it is umcomfortable for me so refresh of 60hz is fine with me...but wishing there was glossy option