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    Need to get to power button assembly P370SM3

    Discussion in 'Sager and Clevo' started by D2 Ultima, Sep 20, 2014.

  1. D2 Ultima

    D2 Ultima Livestreaming Master

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    Hi. I'm a little desperate right now. I'm trying to get the top half off the machine so I can have access to the power button assembly so I can try and clean it. My PC is getting ridiculous and is giving me black-screen shut downs like crazy because the power button is tripping and "holding itself down". I got rid of the random shutting down issue by disabling the button in windows, but it appears it can still do this, and there's no way to disable that.

    Anyway, I need to know:
    1 - Do I need to remove my CPU/GPUs/etc to get the top half off the system? I've so far removed about 18 screws via following the disassembly manual I got, but it does not actually tell me how to separate the top and bottom halves. Which I need to do. If this is the case I'll probably need to repaste the computer which will likely make me more annoyed because I can't due to lack of any sort of paste.
    2 - Can someone show me a step by step instruction guide (preferably video) on how to do it? It's unrelated but I'm quite ill at the moment and I'm sleep deprived and my patience is a bit short, and my brain does not wish to think very much.

    If anyone can please help me with this I would be forever grateful.
     
  2. Meaker@Sager

    Meaker@Sager Company Representative

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  3. D2 Ultima

    D2 Ultima Livestreaming Master

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    Yes, I have the service manual. It does not tell me how to remove the top half from the bottom half. I used it as best I could, but the only clear instructions are for CPU, GPU, RAM, HDD, Wifi, HDD, Battery and Keyboard replacements.

    The rest of it is simply a cross section diagram that lists EVERY SINGLE SCREW and detatchable thing, but it doesn't list what they are... just the actual part numbers. So I am unable to see the answers to what I need. Hence why I asked for preferably video.
     
  4. Prostar Computer

    Prostar Computer Company Representative

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    1. You don't usually need to, but it's recommended you at least remove any 2.5" storage drives as they're not secured to the same extent as the CPU and GPU are (and of course, remove the battery before servicing it in any way). You do need to remove the keyboard, at least. Be careful when you remove the top cover as well, so as to not yank any ribbon cables from their connectors (you could damage a retainer clip in doing so).
    2. I don't know of any disassembly videos or in-depth guides for the P370. Hopefully someone can find one (or if one presents itself, I'll report back with it). :eek:

    Feel better soon!
     
  5. D2 Ultima

    D2 Ultima Livestreaming Master

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    Thanks for the reply! I spoke to Mythlogic today and they told me I needed to entirely remove the motherboard to access the power button assembly, which meant I'd need to take out the GPUs and the heatsinks at least (maybe not the CPU heatsink... I think there's nothing under there from the last time I looked). But thanks anyway. As soon as I can, I'll be trying that.

    Somehow I think it's more my AC adapter is broken and causing my button to trip somehow... but it can't hurt to clean it out at least.

    And yes, I will be very careful. Believe me, I've had to spend much much much more money than I thought I would on this god forsaken machine without seeing a lick of an upgrade; I'm NOT going to break it further >_<
     
  6. Prostar Computer

    Prostar Computer Company Representative

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    Really?? I mean yes, if you're removing the whole board, you do need to remove your components and heat sinks + fans. I don't remember the power button assembly being that difficult to access though. Good luck with the project! It may take awhile, but it can be a fun learning experience.
     
  7. D2 Ultima

    D2 Ultima Livestreaming Master

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    Well that's why I was asking if I *DID* need to remove the mobo to access the assembly. They told me yes, you told me I probably didn't. I figured if I could get the top half off (I already know how to disconnect and reconnect everything from under the keyboard) then I would be able to access the power button without much hassle... but I think some screws I need were under things like my main GPU or something. I could be wrong though, but that's why I was asking here haha.

    And yeah. It will definitely be a valuable learning experience I guarantee that... but it doesn't mean I have a reliable usable PC right now, and my university courses have begun since the start of september. And the fact that I do need to repaste means I need to get paste which means I need to wait on somebody to be able to get me paste because they don't sell anything halfway good in this country, which means I need to order some... which I can't do because my card expired earlier in this year and I've not been able to get a new one because I am considered unemployed and they won't give it to me (even though it's a DEBIT VISA, meaning it has to be pre-loaded with cash from my account and cannot go into a negative balance).

    In other words, I am a bundle of annoyance and stress, and I've been having this problem since march.
     
  8. Prostar Computer

    Prostar Computer Company Representative

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    That was my understanding to the best of my memory. This stands to serve as a learning experience for both of us now.

    @all of the other issues...that's quite a repertoire! Sometimes the adage "when it rains, it pours" holds true. All good things in their time though, I suppose. :) And at least you have the community here to help whenever we can.
     
  9. D2 Ultima

    D2 Ultima Livestreaming Master

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    Yes indeed. And yes, when it rains it pours for me. It's a hell of a thing, what tech likes to do to me. Oh well.

    I do always come here to help and get help as needed XD. But okay. I'll just have to power through it for now. I left it off for over 2 days; hopefully the power button gods will give me a couple weeks' grace period that I can use it now.
     
    Prostar Computer likes this.