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    New Sager NP6678 - Bluetooth drivers will not install

    Discussion in 'Sager and Clevo' started by Chuby1Tubby, Jul 15, 2014.

  1. Chuby1Tubby

    Chuby1Tubby Newbie

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    Here's a screenshot of my Devices Manager Gyazo - d4135b3969d3dbe0d33481904e782ba6.png

    As you can see, the Bluetooth Peripheral Device is not installing. I don't know why there are 5 of them. I'm currently trying to connect my bluetooth speaker to the computer, and I've also tried connecting my iPod Touch 5g and an LG Env3 phone. None of them work and the computer keeps saying it needs to install "Bluetooth Peripheral Device driver". I've also tried downloading the drivers from Sager's website but the Device Manager does not see the driver when I try to update the "Bluetooth Peripheral Device" drivers. I've also uninstalled all 5 of them, but after restarting my computer they come back again.

    Any help is appreciated. Thanks!
     
    Chuby1Tubby, Jul 15, 2014
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  2. Ashen-Shugar

    Ashen-Shugar Notebook Evangelist

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    Looks like, as with my 8258-S, your 6678 likely didn't have the bluetooth drivers installed, so it's defaulting to the microsoft ones which don't... work quite right.

    Try this driver: http://files.sagernotebook.com/Sagernotebook/misc/W65SF_SJ_W67SJQ/01_WLAN_RT.exe

    Otherwise, find the exact model of your Wifi/Bluetooth chipset and go directly to the download site for it. If it's the Intel AC/Bluetooth combo, the 17.x driver from the intel site works great.

    This is what it looks like with my Intel AC bluetooth driver (grab the Win 7 or Win 8 17.​0.​1405.​02 driver + software) https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Wireless+Networking&ProductLine=Intel%C2%AE+Wi-Fi+Products&ProductProduct=Intel%C2%AE+Dual+Band+Wireless-AC+7260

    devices.jpg
     
    Ashen-Shugar, Jul 15, 2014
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  3. Chuby1Tubby

    Chuby1Tubby Newbie

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    Okay I installed some bluetooth drivers from Intel and it seems to have improved my situation a little. I still can not connect to my bluetooth speaker, though the error is different. The Device Manager now only shows 2 peripheral device drivers with the yellow error icon.
    c90df6c9b446eb05e8e8fcc6c5790a84.jpg c175f9cf6883e57c2691cc751cbfa291.png
     
    Chuby1Tubby, Jul 15, 2014
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  4. Ashen-Shugar

    Ashen-Shugar Notebook Evangelist

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    The driver for that specific bluetooth device (the speakers) are flaky from what I read Finding a driver for my HMDX Jam portable bluetooth speaker - Microsoft Community

    They suggest disconnecting the bluetooth speakers, removing the unrecognized devices from device manager, turning the speakers back on and attempting to re-pair it to re-load the drivers.

    There's other suggestions on that site as well for your specific speakers.

    I've always found bluetooth on/off flaky as well.

    I have a pair of monster bluetooth headphones and they work... sometimes. Sometimes the sound hangs, and they don't work at all on my mac.

    HIt and miss :)
     
    Ashen-Shugar, Jul 15, 2014
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