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    No TPM or TPM has problem

    Discussion in 'Sager and Clevo' started by hanko panko, Jun 13, 2008.

  1. hanko panko

    hanko panko Notebook Evangelist

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    Well, I replaced my E6850 with a E8400 and now my NP9261 reports: "No TPM or TPM has problem". It will not boot.

    Current Bios Revision: 1.00.05 LS2
    KBC/EC Firmware Revision: 1.00.03N

    Do I need a new Bios, any ideas?
     
    hanko panko, Jun 13, 2008
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  2. Greg

    Greg Notebook Nobel Laureate

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    Does it boot with the old processor? I'm getting the TPM is screwing you around since you changed a major component.

    Swap the old processor back in, disable TPM, swap new processor in, enable TPM.
     
    Greg, Jun 13, 2008
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  3. hanko panko

    hanko panko Notebook Evangelist

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    Thanks Greg, I replaced the good old E6850 and am running again.

    My (fairly old 1.00.05 LS2) BIOS detects the processor all right but doesn't want to boot. It doesn't even give me an error message or BSOD but just leaves me with a blank screen. The BIOS doesn't have a TPM enable/disable selector.

    Do you know another way to disable the TPM, any other clues?
     
    hanko panko, Jun 13, 2008
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  4. theriko

    theriko Ronin

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    Upgrade your bios
     
    theriko, Jun 13, 2008
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  5. Shyster1

    Shyster1 Notebook Nobel Laureate

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    I believe that the NP9261 does not have a TPM - if I recall correctly, I think that the original 9260 had the module but that Clevo removed the module in subsequent revisions.

    Why changing the CPU would trigger a TPM warning beats me though.
     
    Shyster1, Jun 13, 2008
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  6. The_Observer

    The_Observer 9262 is the best:)

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    TPM is some kind of hardware protection right?Why should it affect the CPU change?
     
    The_Observer, Jun 13, 2008
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  7. eleron911

    eleron911 HighSpeedFreak

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    Shyster , that was with the 5790 upgrade to 5791.
    I have never heard of a TPM removal in the 9261.
    But, I could be wrong, I`m only a car.
     
    eleron911, Jun 13, 2008
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  8. hanko panko

    hanko panko Notebook Evangelist

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    You are right. This message, the 9261 does not have a TPM. Beats me why the BIOS reports this in diagnostics mode. It does not seem related to the problem. I am updating my BIOS and will see if the E8400 will work... tomorrow...
     
    hanko panko, Jun 13, 2008
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  9. The_Observer

    The_Observer 9262 is the best:)

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    As said above get a newer BIOS.
     
    The_Observer, Jun 13, 2008
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  10. hanko panko

    hanko panko Notebook Evangelist

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    Thanks guys for helping me out and thanks Sagernotebook for sending me their most recent Bios and Firmware updates.

    After updating the Bios to version 17, my NP9261 boots with its new E8400 processor. This processor replaces a E6850, runs cooler and 10-15% faster. Not a big deal but I was tempted...

    [​IMG]

    I decided against the Q9450 which probably would have worked in my system as well. The applications I normally use do not benefit from a Quad and this Q9450 was twice as expensive (EUR 299 versus EUR 159).

    Wprime 1.55 scored 29secs with my E6850 and 25secs with the E8400. That was to be expected. :)
     
    hanko panko, Jun 14, 2008
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