No more Clevo for me....

after clevo's decision to stop support HM series for the new cards(even the laptop is 1 year and a half old only) like 7970m im very disappointed with them..i ll never buy a clevo again and im sure this will happen again with EM series next year.can't give every year 2000 euros or dollars cuz of no bios support from clevo.even the m15x supports 7970m..pls guys tell ur opinions about this subject.!!thx.

edit:also guys like isrnick says all the ppl with HM series laptos sent e-mail to ask clevo to continue support our valuable HM laptos with bios updates to make new cards work. we must demand it!!!
here is the contact e-mails for clevo:

http://www.clevo.com.tw/en/about/worlds_s.asp

 

Totally agree with this.
My p150hm is already on sale, if i snatch enough money ill build an htpc and keep my old laptop as mobile station.
They screwed up big time. 1 year and the HM line is already EOL.

 

it's the truth man.cant be possible to pay 1800 euros for a laptop like HM series which it's advertized as user upgradable and after 1 year and a half stop support it when new model comea out.this is unacceptable by any means...

 

Ever considered customized BIOS'?

As far as I'm told.. the 7970M will work with the HM series.. (don't take it for fact though) user user upgradable or not.. why would you sell it.

 

that's the risk you take going with a company like Clevo.

 

where do u heard this?we have info that the card doesnt work on HM cuz of the bios.

 

From whom?

 

from eurocom look this post pls.i allrdy asked for a refund like some friends of mine.

http://forum.notebookreview.com/alienware-m17x/658084-amd-7970m-available-buy-163.html

 

Eurocom. 10chars

 

From Eurocom:
http://forum.notebookreview.com/alienware-m17x/658084-amd-7970m-available-buy-163.html#post8550439

 

The M18x R2 is looking REALLY good. I'm currently looking at it and may cancel my order at Mythlogic. Especially 7970M CFX...drool.

 

They never said it didn't work. They said that they most likely will not be compatible. Too many crashes I guess..

There's probably a way around it, I bet there is. Some clever BIOS mod, I'll see what I can find out, and if I do, you will be the first to know

 

Honestly, if i knew that my "upgradeable" notebook will stop being... upgradeable one year after the release, i would have thought it twice. I would have bought a Sony, or an Alienware, or a Macbook pro, they look better, they feel better.

I am so disappointed, can't even express my feelings. And i am not going to buy the em series, what for? So that i won't be able to install the 2013 graphic cards? Bye bye Clevo, hello Alienware or whatever.

 

There was a good conversation about this earlier.

Many believed that new cards would just work because the 6970
did without bios updates.

Seemed to others that it was very likely they may not.

Unfortunate for those that have recently purchased machines in the
last year as the ability to "upgrade" at a later point is really the
primary selling point for clevos.

 

It would seem to me that Eurocom would have had to be using a Dell 7970m rather than the Clevo one. As far as I know, all the Clevo 7970m's that have been shipped so far went to Sager. I'd wait a little bit before making any decisions about selling my HM.

 

Has anybody actually tried to contact Clevo to demand a BIOS update so that the HM series become compatible with newer GPUs?

I'm pretty sure they will solve this problem ASAP if people start sending them e-mails asking for it, and specifically pointing that, while Alienware's old notebooks can do it, the Clevo models from last year can't (which I'm sure they are not even aware yet), and saying that that will be the last time they will buy a Clevo model since there is no point in buying it if there is no assurance that it will be possible to upgrade it a year after the notebook was bought.

 

Clevo is cheaper but they put the laptop on EOL really quick so you can give them another 1.5+k every other year. Sound like a good idea to me.

 

Has this ever happened before?

 

This "user upgradeable" marketing hype by clevo/sager is going to end them. It's such a lie and false advertising. Wow you can upgrade the ram and hdd, every laptop can do this not just clevo. We purchased clevo to be able to upgrade the gpu and obviously they don't support that.

Sure in theory we can upgrade the gpu, but clevo/sager just won't support it, release bios for compatibility, sell upgrade kits, sell the actually gpu's to upgrade, show you how to upgrade the gpu, or tell you which gpu each laptop model can upgrade to.

OR you can buy the gpu you want to upgrade to at a third party reseller for an incredible premium just to have it maybe work with your laptop.

 

Its not gonna matter if you have an upgrade kit if Clevo/Sager won't even give you a BIOS to make the laptop recognize the new hardware that was installed. They make their money from selling the laptop shells so it's kind of a good idea to kill support on a laptop that's 1 year old.

 

imagine that HM series is one of the best selling laptops of clevo and they EOL them in 1 year and a half and deny to support further...what can i say??.no comments.....

 

Geez im so pissed right now that i could burn their offices down, damn silly peoples.
Seriously if theres something we can do, lets do it. A petition, a globally written email, anything. Thats so unfair. I dont want IB, and i dont want to be forced to buy a new laptop just for the gpu.
I want to keep on upgrading mine as advertised.

 

But that is too short term thinking, it is a terrible business strategy, eventually people just won't buy from them anymore when everybody start to badmouth them...

I ask again, has this ever happened before?

 

It was like this with the D900F and the newer ATI cards yes.

 

Also, reading the phrase in your Signature makes me think of clevo.

that should be their motto.

Geez...

 

i agree with Kingpinzero,we must sent them a globally written e-mail to force them make a bios to support the new gpu's.its something so simple for them.

 

From what I understand Clevo stopped sometime ago claiming that
the machines were gpu upgradeable.

The resellers as well, at least the ones I have looked at, do not advertise
this either. Although certainly conversation suggests otherwise.

Seems that Clevo does not release bios updates after EOL for models.

If someone cannot come up with bios updates for incompatibilities then
people are out of luck.

 

fxxxk clevo!!!
I m not dealing again with them.

 

Rage thread incoming.

The 675M works with the HM versions doesn't it?

I understand your frustration.. you could probably email them and ask if there's away to implement the 7970M into the HM series.. I don't know ..

 

i think it works but this is just a rebranded 580m...

 

Let it be mate.
Every Clevo user should be SUPER pissed about this.
This thread should reach a breaking point so high that they're forced to look at it.
The flames this thread produces should engulf their HQ and burn them down.

 

Somebody make a topic called something like "Petition of continued support for Clevo notebooks", with an explanation of this problem on the HM models and the previous times this happened, including Clevo's contact e-mails, and asking that people send them an e-mail asking for the continued support (drivers and BIOS updates) of their EOL models for at least a few years after they become EOL, or until the hardware itself becomes incompatible with the newer hardware.

And also say that not only the HM model owners should send it, but anybody who has a Sager notebook, since this may affect us all someday. So this is in everybody's best interest...

(In my e-mail I will also include an explanation as to how this can end up being a good business oportunity for Clevo, since it has the possibility to expand greatly their fidelity clientele. And also suggest that they start selling the upgrade parts themselves (including parts for GPU upgrades).)

 

Man, I'm rethinking buying a Clevo again, more and more... :/ Could the laptop market be any $hittier for a gamer now?

 

You Sir, you're awesome.
Finally someone who got the point behind all this. Today we HM users, next year EM users.
This keeps happening since D900F but this time they just gone overboard. 1 year and already an EOL line.
Even peoples with newer EM systems should help us out if we're a good community.
The thing that makes me pissed off is that i used to defend Clevo and ditch Dell for their absurd pricing.

But if 300$ assures me the ability to upgrade...hell Dell for life.

 

Lol, trying to talk sense into you people is an exercise in futility. NBR members grasp every negative rumor and run with them, causing themselves tons of undue stress. Such drama queens...

 

I'm beginning to see it that way myself. However, I liked the suggestion above about making an online petition against Clevo's unacceptable business strategy. It's more constructive and fruitful than what you plan on achieving with these posts, whether it be for HM, EM or whatever-the-hell users. Since you seem to be the most moved by this, perhaps you should be the one to start the petition?

 

Remind me, what does the M18x r2 have over the r1 other than mSATA? As far as I know, it still has only 2 HDD bays, a glossy screen, and buried CPU/GPU's...

They don't even have to do the bios update themselves, they could just give us the source code and we could make it ourselves. Any angry Russian hackers feel like taking it by force?

It's rated 5 stars already...

Great then, if this is a rumor please disprove it for us.

 

Oh, I hadn't seen your post saying that Eurocom may have used the wrong GPU to test. Well, I guess we have to get a second opinion on the matter.

Maybe we should first send an e-mail to Clevo asking if this is really true...

 

Im moved because ive had many injustices in my life, and since i had a bad, really bad week at work and in real life, im starting to loose patience here.
I can and will start a thread linked to an online petition on the matter if anyone, i hope, can contribute.
And i want to get peoples who own different brands as well to support us because this is just unfair beyond any logical reason.
If anyone can get me a valid email address or whatever, ill link our efforts to that contacts in order to make us heard.
Also we should spread the word around.

 

Whoa, wait a minute. I just read that Eurocom post again. It's stating that they have HYNIX memory, which makes them Dell cards as you said. I was under the impression that Clevo uses Samsung VRAM. That would mean that there is STILL no conclusion whether the HMs will work with the CLEVO 7970Ms. Or, as you stated in the other post that it is much ado about nothing really.

 

i read this too but they said me they only sell Clevo OEM 7970m no dell..

 

Of course you didn't see it. That's because I was advocating patience rather than pouring gas on the fire like everybody else. There's like a handful of these things in existence right now. How about we give it some time and let some of the builders get them in hand to test them out before we jump to conclusions.

 

Yes people, calm down, let's get the facts straight first...

 

I guess I'm an old fart, because the first rule I ever learned when buying laptops was to never ever count on being able to change out anything in it, especially the gpu. So I stick to that rule even today. Best of luck to you guys.

 

So, what was all that stuff about Clevo 7970Ms having Samsung VRAM? I could swear I read that a couple times on here. Now that is confusing.

 

This. Just this.

If you're irritated about Clevo not offering support for newer GPUs on the EM models and have not yet emailed them to tell them, do so now (or call them, or send a written letter to their headquarters). Explain - politely and calmly, not angrily - that you'll boycott them unless they continue offering support for their models for a reasonable amount of time (two years? three years? however long the interface is compatible?), because being able to upgrade the GPU to the newest offering is the foremost reason that you have bought Clevo laptops in the past. Put in a deadline; say that if Clevo does not release a press release within a week (or two weeks, or whatever) confirming that they will do this, you will boycott them, and do your best to organize a complete boycott. Consider also contacting the resellers and asking them to pass on the message to whatever contacts they may have at Clevo.

While it might not work, especially if not enough people participate, or if those who do participate are frothing-at-the-mouth-crazy (I'm looking at you, Kingpinzero: arson is not a solution), it is vastly more likely to work than complaining in a single thread on NBR. Does Clevo even have representatives on NBR? If so, I've never seen them.

Or you could just keep on complaining here, without doing anything about it, and then be surprised when nothing changes.

 

It is amazing how quickly the narrative changed from a couple weeks ago when everyone was like "OMG desktop card powa! Exciting times for gamers!"

 

Dude, for starters, you have my support. Secondly, you have every reason to be angry. All I'm saying is that you channel that energy in a more constructive way, beneficial to all...

 

Okay guys, wheres the best section to start this thread?
Here?

 

causes.com | Anyone can change the world. might be a good place to start... I'll certainly be the first person to join you! Then you can make another thread on here about the issue with Clevo laptops being non-upgradeable against their false marketing/advertising, have a mod pin it to the top and within it write a constructive thread about the issue with a link to the causes page. That would most likely severely curb their business atleast from NBR's end (which I'm sure is no small portion of their total business).. Until they can start making changes benefiting the paying customer!