Np 8662 - Bsod

I downloaded a picture from a DSLR, and the laptop crashed instantly. I restarted and waited for the disk check to complete, only to see BSOD again. It happens over and over again and doesn't even let me see the login screen. Also BSOD shows an error in different files each time. So far I've seen nv4_mini.sys, update.sys, and win32k.sys. There are more but the laptop restarted before I memorized the file names.

What the heck is going on?

 

When you get the BSOD, what stop error code does it display? That'll be a string of hexadecimal numbers something like:

. That should narrow the specific cause down somewhat (although that's not guaranteed, unfortunately).

It could also be that this is just mere coincidence - that is, your hard drive could be in the process of dying (e.g., eating itself up with bad sectors) and it may have coincidentally started corrupting the system files at the time you downloaded the image file from the DSLR.

It could also be corruption in the DSLR image file itself that might have caused problems writing the file to the hard drive (I just had that exact problem copying about 50 image files from a DSLR - either the SD card had a flaw in it or there was a power interruption or something, but I got a delayed write error that didn't give me a BSOD, but ended up requiring that I run Chkdsk, which resulted in about 20 gigs on the hard drive being erroneously marked as bad sectors - I know they cannot all be actually bad because I ran several hdd diagnostics that all came up with a clean bill of health for the drive itself).

 

The stupid laptop restarts almost as soon as BSOD pops up, so I was able to write down just one error code:
0x00000023(0x000E0100,0xB603F8D4,0xB6D3F5D0,0xB7DC6587)
Fastfat. sys

But the codes were different each time for sure.

****...every new laptop I get these days gets ****ed up in a few weeks. Do I need to format it?

 

did you add any new hardware? ..... disconnect any USB devices.

And have you done the following hardware tests:
- memory.... use MemTest86+
- HDD.... do a CHKDSK C: /F in Command Prompt (START > Programs > Accessories > right-click > choose "run as administrator")

 

The DSLR. Disconnected right after the crash.

As for the tests, I can't do because the laptop crashes in the middle of bootup. Once every 50 restarts or so I manage to see the login screen, but it crashes again in less than 5 minutes regardless of what I'm doing at that time.

When I tried to format it, the screen went black after loading setup files.

I want to break this piece of **** right now. Why does everything go wrong these days?

 

After a few hours of restarting it works fine suddenly. :confused I did the memtest, but it kept freezing in the middle. And the number of errors ranged from 500~several ten thousands. Something seems seriously wrong...

 

then that means one of your memory sticks is bad.

pull one out and run the MemTest86+ again.

if there are no more errors, then you took out the bad stick

if there are still errors, switch sticks and repeat.

then contact your vendor and they will ship you a new stick of memory.

this happens once in a while... so its not just you... even I had memory probs that caused BSODs and crashes... until I figured out one stick went bad.

 

maybe virus attack？

 

sounds like bad memory to me too.

I just recently upgraded memory on my desktop and had the same bsod problem, which ended up being bad memory.

Once i replaced, it, everything was fine.

 

I never disassembled a laptop before. I don't want to risk tinkering with it and losing the warranty. Isn't the memtest results enough to prove I have bad RAM? And why didn't they do simple hardware tests like this before shipping? Could the RAM stick have gone bad after I received it?

 

seriously.... its not like you are taking it apart.

you have to get over this feeling that computers/notebooks is taboo... because its not.

you have to feel comfortable with your stuff.

memory upgrading is the most simplest of all hardware upgrading/swapping.

takes less than 30 secs to do.

and NO, it will not void the warranty.

Read the User's Manual, it will tell you how to do it.... very very very simple.

 

components can fail at any time.

i dont know if the vendor you purchased it from did or didn't run memtest, but even if they did, the components can still fail.

if you are still under warrenty, it should be a simple fix. just call them up and explain.

also, changed ram is far from tinkering.

if you can handle unscrewing a back plate and removing ram, then you are fully capable of doing this. it is really just not that hard.

hope this helps.

 

^^ exactly.

you cannot (and s SHOULD NOT) always depend on someone else, especially when you are fully capable on doing it yourself.

saves you time, saves you headaches.... thats why I always want to keep learning if I do not understand something.... helps me out in the long run.

 

that's most assuredly bad memory, pop out the stick and send em back to your reseller, they will send you new ones.

I've had a set of GSkill go bad on me 3 months after working perfect. Sometimes just breaks.

Like everyone else here has said, memory is a piece of cake.

 

I struggled a bit trying to figure out how to put the sticks back in, but I did it and found the faulty RAM stick. I'm so glad I'm not seeing the bsod anymore.

Call me lazy, impatient, whiny, etc., but i don't like the fact that I have to send the faulty RAM before getting a new one.

 

I would agree with that, Ram is cheap, we're talking a max $50 here. I think your reseller should front you a set of Ram Sticks so you can return your busted set without losing time on your machine.

 

Who is your reseller, most will cross ship (send you the new stuff first) with a returnable deposit of the value of the part.