ONLINE PETITION for BIOS updates on Clevo HM model series.

Kevin ive stated that its my point of view on what Sager posted. So i take full responsability.
But if youre going to call me immature - which is fine btw because i call myself immature all the times - please explain why. At least youll give me a way to respect your opinion as well.
I do value the money i spent on my machines. I hate when theres alot of talk around a problem without facing it straight. The important thing he said was bolded in my quoted reply. All i see is a wall of text that may or not may interest the end user.

 

whats so immature about being unsatisfied with the way that HM laptops are treated like tech from the last decade.....?

 

I don't understand why our laptops have all of these limitations of Nvidia vs AMD when you have years old Alienwares with no such issues. So if this is the case then I would expect the next generation i.e the EM series to suffer the same fate. All of this and the response Sager have given fills me with zero confidence in the brands upgradeability and I sense little care for their customers.

If what they say is correct then since my laptop originally shipped with a Nvidia GTX 485M then the new kepler Nvidia, when released should work too then.

I find it very interesting that they say 'the poll is invalid due to the laptop being EOL', that statement alone says a lot. If I owned a business and saw a hundred customers with several thousand views of a thread make a statement, to label it as invalid is simply naive.

Why is it that the older x7200 works with the 7970M I wonder.

I think they may be underestimating how many potential lost customers there could be and the number of people that will see this thread. I know of may who never heard of Sager until seeing it raved about on these forums but that's purely because it is always so high up in Google search results.

Edit: After reading through Sagers response again, I am beginning to wonder why they provided so much information that was not related to the petition or the issue that has been raised. There are many points that simply do not make sense and very little information or description concerning the limitations have been provided. More of the response is about a completely unrelated matter. I am left suspicious and unsatisfied with their response. The next time I spend $2000, this will surely be something I remember as well as the next time I recommend a purchase to a prospective buyer or anyone else.

 

Hey Guys,

Please remember that the above view isn't shared by every company. We are more than fully prepared to do everything we can do to get these to work, nor do we believe that a year old laptop is useless and old news. We fully agree that newer cards should be supported and we'll be doing our best within our power to make them work. We just need a mass production 7970m, which clearly it'll be easier for us to produce one than to buy one at this point lol

 

Wauw, these are some impressive words that really earns my respect, if you want to test out and try to make the 7970M mass production version run on a P170HM from last year, and try to solve the puzzle, that really earns some serious respect!

 

^ I know mate.
What makes me going nuts is that they stated and keep in doing so that they're the best close thing to Clevo which maybe is true, but maybe not.
What made Clevo more appetible is the presence of other builders not linked to either them or Sager directly.
Thanks god there's not a one-way builder/reseller that rules above the others.
Clearly it's in their interest to defend Clevo and to explain why they voted No.
But looking at the feedback around people's are and still pissed. If anything maybe that make some of the users, myself included, in the same position as before.

 

+1 From me too, we'll keep pushing this till we get a better answer from the makers.

 

Well at least now I know I'm not completely loosing it and did read somewhere that you couldn't switch between AMD and Nvidia cards. I didn't however remember that it only applied to the HM series.

Also... even though they wont release the bios, at least you know they are attempting to look at HM series and 7970 compatibility!

EDIT:

Did I miss something? Why is everyone so pissed off? Granted their response to the issue isn't uber timely and I agree they should fast track it a bit more, but they didn't tell you that they refuse to look into it. It is a business with limited resources and generally speaking you will always concentrate your resources on the part of the business that will add to your revenue stream more. These on hold orders with 7970's could very well up and go somewhere else if they are kept waiting to long. Granted the care they are giving to the issue, I think anyone who would switch boats would be making a poor decision. (Basing the decision on time only) Yes we can say it only takes one card. But from their response its sounds like that "one" card needs to go in and out of many machines to ensure things are correct. So this, to me, does not sound like a send one guy off in the corner with one 7970 and an HM laptop. It sounds like its going to take a team of people to cover all bases (component combinations) to make sure they are addressing any issues completely. And again, this is a project they will very well provide them with no immediate revenue as well as no immediate loss in revenue vs delaying shipment of current orders. Yes one could argue there could be rammifications down the line, but lets not make a mountain out of mole hill.

Summing things up, I think people just need to take a deep breath and allow for Sager/Clevo to go about things as they have in the past. As they are currently doing with the extended QA testing of the 7970 cards which I would be willing to bet no one is doing save maybe someone like Mythlogic. I agree its frustrating, but I'm going to go out on a limb and guess no one is experiencing any life altering experiences because they can not find a solution to their HM/7970 upgrade wishes beyond anything they are creating in their heads.

Calm down people - they have yet to tell you to go fly a kite!

 

Eurocom and Mythlogic have both posted that they are going to start researching this issue with the HM series and 7970m combination. So there is still hope; even though it's not coming from Clevo which is what most of us want/expect since we have supported them with hard earned cash.

Either way I'm hopeful that a BIOS update will come from Eurocom/Mythlogic and people will be able to get the 7970m or GTX 680m running in the P150HM or P170HM.

Hopefully Clevo will take heed of this issue and put more effort into supporting the P150/170 EM series next year so that they too can support newer graphics chips; next year there shouldn't be an architectural change to the cards; it should still be Kepler and GCN, so there really shouldn't be as many issues and a BIOS update should be easier for the EM series to support 780m / 8970m next year .

I hope they can; becaues I'll sell my 7970m for a decent price; maybe half of the $500 it currently costs; and then get the new one installed [8970m or 780m].

Hope it all works out...

 

The arrogance and ignorance of this post is ridiculous. Please read my responses to what I boded in your post.

And anyways, would any of you really spend the likely ~$500+ it will cost for a 7970M by itself?

 

your post also comes with a hint of arrogance.

many people have ALREADY spent the $500 to get the 7970m, some of them grabbed them out of the first shipment and had it installed weeks ago; go look at slickdude, he's had his a few weeks now and posted benchmarks etc.

People on this forum buy $2000+ laptops; so getting a graphics card that is 50% better than a GTX 580m which STILL costs more than $500, is a fantastic deal...

http://rjtech.com/shop/index.php?dispatch=products.view&product_id=30074

http://rjtech.com/shop/index.php?dispatch=products.view&product_id=30066


You mistakenly think $500-$600 is a lot for a High end laptops Graphics card.

The old 6990m still costs this much; even a used one on ebay will cost you $300-400.

So getting something that is 40-50% more powerful for only slightly more than a brand new 6990m is an amazing bang for your buck deal. And the GTX 580m still runs more than $600 in most places.

So you are very, very, wrong.

 

This is what every company should do
Respect there customers
thank you mythlogic

 

any updates from clevo yet?

 

Where did I say that $500-600 was a lot for the graphics card? I clearly know the prices, hence my statement. Just saying that after spending ~$2,000, who would want to spend 1/4 of the total laptop price on another video card? You could probably sell a HM for around ~1100-1200 and just buy an EM with the newest cards/Ivy/backlit keyboard. And what exactly am I wrong about?

Yes my post had arrogance, it was in reply to a very arrogant post.

 

So why not just selling slightly old card e.g AMD 6990m for 200-300 $ and buy 7970m for ~500 especially if some one don't care about what EM offer extra

 

I think many would agree with gh130, afterall the clevo brand is based around 2 words, customization, and upgradeability---> if you can't upgrade the graphics card, what kinda "upgradeable" laptop is that >..>

 

... You can upgrade the graphics card. Which is pretty awesome and a big deal, considering that the vast majority of laptops don't even come close to offering that feature. If you were to buy a standard "gaming" laptop from a place like newegg or amazon, you'd probably break the friggin' warranty if you so much as tried to access the HDD bay by yourself. Whereas with Clevo you can upgrade pretty much anything you want, on your own, without breaking warranty.

It just so happens that you can't necessarily upgrade to whatever GPU you want. You need to upgrade within the constraints of the machine, which is perfectly reasonable. And as the most recent post by Sager pointed out, whether or not the HM laptops can be upgraded to the 7970m hasn't been completely decided yet.

But I agree, whining and complaining and acting like you're entitled to whatever you want is much more fun than actually dealing with the reality of the situation.

 

I just think the least a person could ask for after buying a 2,000 dollar laptop is 2 years of gfx card upgradeability...its only gotten about 1 in the hm's case >.>

 

When you spent that money roughly a year ago and you already have a reliable laptop that you trust and appreciate, you may not want to go through the hassle of selling, shipping and purchasing a new laptop that has no history. Just look at the Sandybridge recall. Buying a better GPU to install into your existing laptop is a nice convenient option and you could still sell it later too.

 

In response to this and Sager's response:

First of all, I want to thank Sager for providing such a good response. They were honest, forthright, clear, and responded rather quickly (IMO).

Kingpin: I respect your opinion and support most of your assertations. However, I'm afraid I am going to have to side with Sager/Clevo on this one, and for a number of reasons. Keep in mind that I myself am an HM series owner, and that I signed the petition as well.

1) HM series is EOL. Yes, it's not good that it should be EOL after such a short time, but it's entirely up to the company to make this decision. It is their product, after all, and they have every right to do so, if they feel like it ultimately benefits the customer. They are =committed= to providing you the best service, and if they feel like that means that the HM series is EOL, then I think they deserve a little trust. In my experience, Sager/Clevo is not, and has not been, a company with either questionable morals or tactics. They provide good machines, not only to the general public, but for other companies, including laptop manufacturers. Plus, as they are well aware now, and know in the past, they have to satisfy their customers, otherwise they will lose business, and fast.

2) Business of laptops. As I'm sure a number of you are aware, the laptop business is extremely fast-paced. There are fads that come and go, always new hardware down the pipeline, and so manufacturers must always keep an eye towards the future. They must also keep an eye on the present, to take care of their current customers, and must also keep an eye on the past, to make sure their past customers are being taken care of. Trust me, I have been around NBR long enough to see all kinds of problems with every kind of manufacturer. Sager has been professional, responsible, and extremely patient. I urge a lot of our other Sager owners to behave in this manner as well.

3) Technicals: Sager provided a very good argument and explanation for their recent behavior. This issue is not even two weeks old and already people are being pulled into various camps. To me, as an observer, it seems exactly like a political issue. They mentioned that they split the AMD/NVIDIA HMs. I was there when they announced that, and no one had an issue with it. They provided a very, very good explanation (when they didn't have to, by the way) for why 7970M's wouldn't work on our computer. And furthermore, they said that they will resume testing after the initial mania has died down. How can you possibly ask for any more?? Have you been on the supply side of laptop manufacturing? I suspect not (and if you have, then please tell me about it). They have just launched a new line, which is chaotic enough, and now already have to defend their decisions. That is simply not fair. All I ask is that people have a little patience. Clearly, a lot of people are angry about this, and trust me, Sager knows. They know very much, because, like any good company, they listen to their customers.

4) Laptop upgradeability: I am sure that I am not the only one of this opinion: Laptop upgradeability is a luxury and is ultimately unrealistic for a lot of us. We here at Sager, as customers, like to save money. But have you looked at the prices of Video Cards? I always keep a close eye on them. They are usually over 50% of the cost of either your current rig, or a brand new laptop. This makes it pointless to upgrade for a lot of us. And for those of us who read laptop news all the time, you have to know just how complicated computer parts are. I know I read all the time, and I don't even understand the majority of the really technical stuff. All I know is that they're complicated, and I can try my best to conceptualize everything that I read. I'm not a compsci major, just a man with a serious laptop obsession. That's why it does not surprise me to hear that a) The vast majority of manufacturers simply do not bother with laptop upgradeability (for whatever reasons) and that b) those that do must make difficult decisions.

One thing I do agree with, however, is the need to send a message. Well trust me, they have received the message, and they are aware of the implications if they decide to not support the HM series (and more).

I am trying to be as unbiased as I can here. I've talked a lot with numerous resellers (about many different things), and I have tried to help many people here in a number of different ways. In any issue, I always try to look at both sides of the conflict, and make my decisions based on the information I have been given.

Mr. Mysterious

 

I've signed. ^^
I was considering buying one of these laptops for my wife...might actually wind up being for myself as I can't seem to pry her away from mine.
But with the possibility of not being able to upgrade the graphics card, I may stick with MSI for a while unless someone can convince me otherwise.

I do like that Mythlogic is looking at trying to make this GPU work, that is awesome they would do that.

As I stated when I signed, why should I spend 2-4k on a laptop when I can't upgrade a graphics card? I may as well spend $400 bucks on a so-so laptop to play my games on and upgrade that every 2-3 years.
The whole point in going high end is to be able to keep it around for a bit longer and just upgrade a GPU, get 5 years out of it then get a new one for me. From my understanding, isn't the cost of the GPU alone about 400-500 bucks? I would prefer to spend that than $2000 for a whole new laptop if there was nothing wrong with the current laptop.
Heck, I had a Dell Inspiron 1525 before my MSI, I got it with the intention to NEVER play games on it. That laptop is about 4 years old and it still works great and I'm sure I can use it for longer but I wanted a gaming laptop to make it easier to take it to LAN parties. That or I lug around my behemoth desktop computer with all the gear.
In my world, I come from building hot rods, we don't toss out the entire car because the engine quite. We get a new engine and the car keeps running. Why waste the extra resources anyways? Here we are in this day and age talking about going green and saving energy and resources let me ask you, what takes more resources to produce? a whole new computer or a simple graphics card?

I think I have said enough on it, I really appreciate these forums as they have certainly been a wealth of information. I will be lurking in the forums reading up more to see which laptop I should get next. This whole thing on not upgrading cards struck me as kind of odd though.

 

"Simple" graphics card? I'm sorry, but you are wrong. Graphics cards are far from simple.

Using your analogy, a car engine is very very simple in comparison. And a lot more expensive as well.

Mr. Mysterious

 

Not compared to the whole of a car. I go out and buy a Mustang tomorrow for $30,000 and I can get the engine for $5,000.
Same principal applies to computers. Spend $2,000 for a computer, spend $150-500 for a graphics card.
you missed the entire point. How many more resources pulled from the earth are used for building an entire laptop as opposed to just the graphics card?
Same principal applies to the car as well.

 

There is a lot weighing on this decision by Clevo for previous HM(me) and current EM owners.

Guys let's all wait and see what Clevo come out with.

However, this non-reply attitude has me worried. I sure hope I am wrong.

 

This is the result of a series of assumptions.

Clevo discontinued CPU BIOS overclocking support years ago. It was met with a similar outcry from forums, guess what happened? Nothing, they still don't support it. Don't keep your fingers crossed that a petition will change anything.

Stop acting like MSI / Alienwares are your saving grace because they accept almost all MXM cards. Truth be told (speaking for MSI), they require a good amount of tinkering. The kind of tinkering that at least 75% of posters in this thread and similar ones would NOT be willing to risk. I.E. Soldering wires to provide the MXM slot more power (580) or using a dremel to modify existing heatsinks to fit the GPUs (AMDs). These mods can take hours and a tiny mistake can make your heatsink ineffective or laptops into paperweights. Even if done properly, sometimes the cards won't be recognized because of incompatible vBIOS. There are endless amounts of problems that can pop up and troubleshooting is a pain, albeit not impossible. Not everyone is an expert at this kind of technical stuff. We're making assumptions again.

Just look at the MSI forum. Even though the 6970/6990/7970 are available to most MSI users, few upgrade from the stock Nvidia GPUs because it is a real risk to proceed with the upgrades. You all act high and mighty on the internet, but when it comes to risking your investment of (cost of laptop + gpu upgrade) you get nervous, you sweat and you start to think twice. Be realistic. Then if the upgrade fails you come to these same forums acting all confused as to why the upgrade was not "plug and play". There even were a handful of people in the 7970M thread that changed their minds about upgrading when they realized you needed to hack the heatsink.

I'm not endorsing Sager's response, but in all honesty, I don't disagree with them either. As a tech-savvy person it makes no sense to me why they do this. But if I take a step back and think of it as an average Joe, it makes perfect sense; if the upgrade isn't "plug and play" they really shouldn't open it to the public. That's my 2 cents, let the speculation continue. . .

 

I agree with you completely. Thanks for the info about MSI/AW, I didn't know about it.

Mr. Mysterious

 

Seriously this thread needs to be closed. If someone brings up a thought out, mature, non-ranting response including questions nothing is said about it. But everyone wants to whine and bicker about clevo and blah blah blah, I'm a little girl.

Seriously done with this thread until Clevo is done with their testing. This thread should be closed because its doing nothing but creating mass hysteria when the vendor came on here and stated they will be looking into it and if a fix is possible. Considering what they explained about the HM series and its component combination issues that complicate things - I'm gonna go out on a limb and say the EM series wont face this issue when it comes time because a bios update will be a easy fix. HM series might have to worry because they will at some point have to weigh the cost/benefit factor.

 

Guys i dont want this to turn into a flame war.
This said, without quoting everyone since theres alot of written things, i want to clear up some things:

- Mr.Mysterious i respect your opinion and i dont consider you as biased toward something or someone. All your points are valid and i respect them totally.

- Xonar, giving the mods or tweaks needed to get a card working into AW or MSI, peoples are entitled to feel or say what they want. This said, your example is what ive tried to explain around, but got lost in the mess: the average Joe. For this guy, an official support of some sorts would like make things easier for him to upgrade something in his customized laptop.
What im trying to tell to those peoples is to make things smooth with their official "blessing" and support. Im aware that there are ways to upgrade a laptop above original/supported specs. Im one of those who modded the hell out of an acer 6320g just to make it better using third party components, dremel, cutters and stuff. No one have the technical knowhow to do so.
So an action by them would like make customers happy while being totally on the safe side. Because as you said, most of the users probably are just average Joe's who wants a gaming laptop. Again, this is what ive been saying all along.

Also another recurring sentence i read around is the fact that Clevo hasnt made clear to which GPU you can upgrade in your "user upgradable" laptop.
Most of the opinions are justifying their marketing with things like "you can upgrade the gpu. You can switch to 580m to 6990m, but hardly something better or newer".
Since when Clevo stated to which cards you can upgrade? Their advertisement is "general". This makes my request as good as the previously stated opinion on which card you can upgrade. Since its a "general" sentence, its good to hope into some sort of future upgrades.
Now since theyre using a proprietary way to do things, a bit closed-source like its an eco system, wouldnt be easier from them to make an official statement each time a line faces EOL to further squash any doubts?

Has anyone ever thought what could have happened if Clevo stated with a press release that the HM line, having those technical problems as Sager stated, wouldnt be updated anymore in the future? Wasnt better from them to list which cards you can upgrade/switch to since 1 year passed from the line debut?

That would have been a way to put to rest users doubts or requests, because theres an official statement. Instead we're facing an infinite loop of silence and undefined assumptions.

This said, ill repeat my opinion on the matter: right now since we got their attention and the support of alot of customers, i want a final response on the matter when the next batch of HD7970m ships. If this turns to be a big NO, its totally fine with me. At least i know they tried their best to fulfill the user requests. But this time we would have an official statement at hand on the matter.

Something "official" that can finally put the last word on this issue. Its not that hard to understand.

Also peoples i respect everyone and i would like to be respected as well. I know this isnt always possible because no one is the same. Calling someone ignorant, stupid, immature, chlidish clearly shows how concrete are your valors in your life. There are and there was in the past situations where i observed such manners in other peoples here, around the web, and in real life.
But i never resorted to tell someone that he's stupid, immature, childish. I, for instance, always told them that althought i dont respect their attitude or way of thinking, i would totally respect it.
Also i would like to quote Voltaire:

"“I disapprove of what you say, but I will defend to the death your right to say it”" and "“Opinion has caused more trouble on this little earth than plagues or earthquakes”".

I knew this from the start.
And please, i would like to point out that im not agry anymore. I was the first day, maybe even the second, but after a while it wore out, logic and reasons came up then. I admire Sager for taking the issue into consideration because that clearly shows that we reached them.
The numbers are a good sign of something that needs to be discussed.
I repeat, i want an official statement on the matter. After that, everything will be easy for everyone. Everyone assumptions, mines too, are just that - assumptions. Good as everyone's else.
Thanks to all.

 

At least someone around here isn't running around acting like the room is on fire and no one is trying to bring them any water! +Rep to you sir!

 

This is what i didnt want to happen, but i understand your point of view. They explained why HM could face that issue, now we need an official statement. They also said that they will look in the issue and do the possible tests. That also was the main reason and the main request of the whole story. If this turned out into a flame war, then it was not meant to - that wasnt the real objective. But peoples are entitled of their own opinion, that something you need to count in. And i hope that EM series doesnt face the same issue. But no one can safely say that what we did didnt helped EM users as well.
Maybe this moved their "future upgrades" on the new line on priority list bringing them back to drawing board to make sure that it doesnt happen anymore.
If this helped them as well, its all good, aint it? Anyway if mods feel to close this down, its ok. We reached out Sager and probably Clevo. I expect them to share some details in the future. Its already a victory.
By any means i started this with the intention to win a war, its stupid.
And also as i stated around some pertinent threads - my hopes werent high from the start.
Thanks for your input.

 

But the Hm series was design for 100W gpu so there are no power problem that need soldering. The heatsink is the same as the previous gpu card..
And EOF so quickly what does it mean? in mainboard market bios will be keep up to date to support new cpu 2 years after the end of marketing.
I'm agree that HM will never support Enduro/optimus technology due to hardware limitation, but i think that they can support the new card without problem.

 

Yeah... the flame war is exactly what I was mocking. Sorry to bust out the "I'm a little girl" thing but I'm literally just rolling my eyes at most of these posts. Prior to Sager coming on here, I COMPLETELY understood. We didn't know. They hadn't said boo. But now... they said they are going to look into and give a final answer on if they can provide a solution. That is ALL we can ask for.

If you want my opinion... based on what we know about the HM series, I dont expect an update because its probably going to take a bunch of time writing different code for each of the possible combinations of compenents they were speaking of. Not to mention having to do it once for the AMD camp and then again for the Nvidia camp when the 680m is out.

But for now, it also wouldn't cloud my judgement on weather or not the EM will be supported going forward. I'd be willing to bet the same issues wont arise and a bios update will be as simple as them manipulating a few lines of code and releasing it through the proper channels.

Now, if they abandon the EM line - I would then be done with Sager/Clevo and support another vendor that will chose to support me longer then 12-18 months. 3 years should be minimum IMHO.

 

3 years is just as unrealistic as half the demands of this thread. Technology moves too fast for companies to keep updating "outdated" products. My MSI is EoL too now that the 16f3 is out. We all have to move on with life.

 

When your talking about simple bios updates that would fall within the physical limits of the hardware, I dont think its unrealistic at all.

Just because its EOL doesn't mean they have to stop supporting it. Just like Sager is showing by looking into a possible solution for the HM and the 7970. And is made incredibly evident at the AW camp.

 

Mate no need to justify what you said - i understand and i respect it.
You see probably youve been trapped into a loop of anger as well, ableit minimal or abysimal, but thats what frustration can lead to.
As i pointed out, we've moved to be simply invisible to reaching them out for an official statement. Thats a big achievement, aint it?
I hope we did this for the best of fresh EM users as well. Maybe somewhere in the future this will be remembered because "it contributed to keep the EM line alive". No one knows.

Still there are some points that are scary. The fact that they had to create two skus one for AMD and Nvidia. EM users have the HD7970m in hand, but there is only 1/2 months left before Nvidia announces something.
What happens if the nvidia card turns out to require something "special" as happened with HM in the past? Then its clearly a design flaw, and the story will repeat. Althought i bet and willing to hope this has been sorted out already, but its a possibility.
Anyway i want to tell peoples to calm down, we got a reply, its a good sign. Lets hope for something ,either good or bad. Thats what we asked for. To the average Joe technical discussion isnt helpful. He wants something easy to understand to make some pace of mind. Everything needs to be considered when dealing with customers, thats all.

 

I guess I'm also trying to make sure there are some clear headed thoughts in this thread as to not scare away possible buyers as well. Heck look at the thread just started today about his memory issues.

He started his thread with something to the tune of... Well I bought my 151EM under much skepticism... lol

I'm glad that this thread got a response from Clevo, but I think its getting out of hand that people are at this point scared to buy because of what I'm sure if we could get a Sager engineer at a bar with a few beers in him to admit, the HM seems to be a bit of a screw up. (totally didn't write screw the first time around lol) Not necessarily performance wise. Just as far as how the things were but together and the amount of work required to continue to support them.

 

Its not just a "simple" BIOS update, you must not have read the response from Sager.

 

What matters beside the general bad feeling of users/whining/rageing is that they gave us some sort of technical explaination.
Then they threw in the possibility of looking into the issue. Before, at the time of starting this petition, this wasnt even an option.
If they care about their business, because thats what matters, they know that users deserve a final statement on the matter.
They must understand that such gesture is a sign of a good will, and an important action toward customers.
I repeat the fact that they acknoledged this is important, beside all the other things.

 

well even though they said they would look into it, I fully expect them to come back in a month or two and say "it's too hard."
If the EM series proves to have the same issues, which I full expect it to being largely based on the same sort of technology, I also wouldn't be surprised.
Let's just hope this is a learning experience for Clevo and they don't repeat these quite silly mistakes with haswell.
Also sentences need not be separated by line breaks.

 

Sorry english is not my first language and what ive learned is just merit of my personal learning.
I need to sort alot of grammar horrors, i know that. Ill keep on studying.
None the less your point is valid and is much like what ive been saying among other things.
I just hope this helps future customers, and teach them a lesson for their next hardware, or current for the matter.

 

^^ He wasn't commenting on your grammar as much as he was saying there isn't a need to press the enter key after every sentence. A simple space would suffice.

 

Oh well i just wanted to make clear that i take costructive critics very seriously. It makes me want to refine my english even more. I'm grateful for that, even if he wasnt talking directly to me

 

no worries there I saw your location in the avatar pane was merely aiding. My wife is a born swede and even though they teach pretty good english she makes mistakes often.

Back on topic: If they come back and say we can only make one of them work and it is th gtx680m or nothing would that make people happy? I mean I intend to buy a EM series and sell my HM anyways because I need a few EM features so it really doesn't matter to me I just don't want all the negativity to ruin a pretty good company.

 

If what Sager said is true, the Nvidia models differ from AMD. To the point they were forced to make another internal Sku. This leads me to think that a probable 680m would just work OTB in our current HM, while the Radeon could face different issues as they stated.
And yes that would make us all happy. Because at least its a gpu upgrade...people probably will talk about how much overpriced the thing will be, but thats not the point i guess.

 

Here arranged shameful histeria with the technical issue. Mans its piece of iron are you little girls? Whine threats crying drama. Sager clearly and understandably explained the situation with this issue and we need waiting the decision. I think this topic must be closed

 

Sager only addressed it's customers because of this thread. And might I remind you, there is nothing childish about the customer who is always right. This topic must remain open, and the petition carried forward. We're done with words. We want results!

 

Sir, i respect your opinion, but i would like to keep this going until the petition will close down itself. There are many issues that needs to be addressed and their acknowledgement really is something.
When they will come back with a news, either positive or negative, everything will cease to exist. Thank you for your input anyway.

 

This petition is nice, but things are a bit complicated it seems.
Competition is good for pricing but bad for compatibility.
Why not standartize things, so they work on both the AMD and Nvidia ends?

Sku's, revisions, modifications, bioses, vbioses, whitelists, drivers......damn.

 

If what Sager say is true then wouldn't it mean that any HM series released with a preinstalled AMD would be able to run the HD7970M?

Maybe with this new information in mind, someone could test this. I see no reason for this thread to be closed, if need be a Mod could clean it up with a warning although in my opinion, that's not necessary. Without this, we would still be completely in the dark concerning the situation and the chances of it repeating would be a lot more probable.

I saw a comment about Alienware not being easy to upgrade, is it not just a straight swap?

Ive heard MSI need physical modding but I thought Alienware were different and used the same standard MXM format.

 

LOL! Get your pitchforks and axes and go storm the Clevo headquarters.