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    P150EM BSODs.

    Discussion in 'Sager and Clevo' started by beanwolf, Mar 4, 2013.

  1. beanwolf

    beanwolf Notebook Consultant

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    Okay, these problems never seems to end. My computer has literally been randomly blue-screening for months now, off-and-on so as to make me think that the problem is fixed, but it never really is. They happen at random, sometimes playing games, while web browsing, or even just sitting at the desktop. This has happened both when I had my 7970m, and with my 680m. I've ran Memtest on my RAM so many times, on each stick individually, and it's never returned a bad result, yet nearly all my BSOD's are MEMORY_MANAGEMENT, nearly all in ntoskrnl.exe. I'll attach my dumps to see if someone might be able to find the culprit, because I'm at my wits end with this machine.

    Other problems that I think may be related:

    - Chrome and Firefox both experience VERY frequent page crashes (like 1 in every 3 clicked links), with very occasional crashes of Flash as well. This is originally what made me think it was a RAM error.

    - I get these weird horizontal and vertical green and purple artifacts on my screen at random times. Sometimes they're lines, other times its a grouping that looks like a disjointed square. They also "stick" with the screen, as in they scroll with a webpage, and can be printscreen-ed. Seeing them doesn't denote an instant BSOD, and they disappear when the program they appear in is closed and restarted. They show up on web pages, images, videos (both Flash streaming and local playback), games, and even on the desktop. Note that this happened both with the 7970m AND the 680m, so it's not the discrete GPU, is it? I'll screencap one of these the second they next appear.

    I don't know, but the combination of memory management problems plus the display artifacts across 2 different GPU's leads me to believe its a CPU issue with the iGPU and/or the memory controller. Still, every time I contact my reseller's customer support they tell it sounds like a Window's issue, and that I should reinstall. Meanwhile, this is my seventh reinstall of Windows on this machine, fresh installs each time with the most recent drivers provided by Clevo.

    Seriously, can someone please give me some insight into this issue?

    View attachment Beanwolf Crash Dumps.txt
     
  2. littlecx

    littlecx Notebook Deity

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    although it can finish memtest, did you try using just one ram stick for normal use?
     
  3. beanwolf

    beanwolf Notebook Consultant

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    Yeah I've run my machine with combinations of sticks and even got replacements from my reseller even though nothing showed. Still have the same issues.
     
  4. littlecx

    littlecx Notebook Deity

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    i wonder you have to change the mainboard.
     
  5. kingyr

    kingyr Notebook Consultant

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    Unless you can get your hands on another CPU for testing.

    RMA the entire unit (if you can), seeing as you've fresh installed windows, tried various ram and 2 GPU's - they don't seem to be issue, most likely the mobo/cpu.
     
  6. beanwolf

    beanwolf Notebook Consultant

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    I will go about RMA'ing as soon as possible (won't probably be until summer break starts as I have to put up with it for programming work for now). I'll still try to post up a screen of these artifacts though, they're what's really scaring me.
     
  7. beanwolf

    beanwolf Notebook Consultant

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    artifact.png

    Here is an example of the artifacting/glitching. Other variants include a green version of what you see here (dependent upon what it's over at the time), or just lines.
     
  8. MrDJ

    MrDJ Notebook Nobel Laureate

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    lines = almost certainly dying graphics card. that image is so small i can hardly see it but what i can see looks like a faulty graphics card as well.
    do you get the lines and the above picture on both nvidia and ati cards.
     
  9. beanwolf

    beanwolf Notebook Consultant

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    Well, that's the size they are on-screen. Yes, they've appeared across both both GPUs, which supports that its probably something in the mobo or the CPU/iGPU.
     
  10. Prostar Computer

    Prostar Computer Company Representative

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    I have a love/hate relationship with MemTest. Although this problem is probably not related to your RAM, going off those BSOD messages, I would say swap the RAM if you haven't already and test - don't go off MemTest, even if it underwent 10 passes and came up clean.

    Are you getting this problem with a clean boot as well? (clean boot entails entering safe mode with minimal services and startup entries).
     
  11. beanwolf

    beanwolf Notebook Consultant

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    I actually just decided to RMA it today instead of waiting in hopes I'll get it back before school starts up again after Spring Break. Better to just turn it in now and get this fixed as quickly as possible.

    Also, I have run it with individual sticks for 5+ hours each. It's definitely not the RAM.