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    P150SM With Msata getting hot while laptop asleep

    Discussion in 'Sager and Clevo' started by cavell219, Oct 11, 2013.

  1. cavell219

    cavell219 Notebook Evangelist

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    I guess I should update the OP,

    The drive is not going to sleep as confirmed by Mushkin. The drive goes into an infinite read/write cycle degrading it's insanely.. All of the drivers for everything are up to date and I have even tried older drivers and 2 separate SSD's. The problem is with the Msata slot on the board I have contacted Clevo and they didn't seem like this was a new problem their instant response was send the computer to them for motherboard replacement but I can't be without my laptop any longer than I have due to other un-related problems.


    Hey all I have my new Clevo and I love it. I just got everything the way I want it and noticed a problem today. When I took it out of my bag I saw a slight red light coming from under the access cover and it was quite hot. I opened it up, the laptop is in sleep mode, and the Msata was very hot to the touch with a little red LED on in the corner. I notice it every time the laptop is asleep now. I have not noticed it staying on when the laptop is off though but i prefer to put my laptop to sleep.

    Has anyone else experienced this?

    My setup:

    Msata- Mushkin Atlas MKNSSDAT120GB-V

    P150SM - The refresh with 2 working Msata slots
    i7-4700mq
    gtx-780M
    windows 8 pro
    16 gigs ram
    1tb data drive


    When the laptop is on it (the msata) idles at 44 degrees Celsius. Also when running the red light is an activity light and will blink as the msata is used. But when it was in sleep mode the light is solid red as if it is in use 100% of the time.

    Thanks everyone.
     
  2. Jaycob

    Jaycob Notebook Consultant

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    Well, I can tell you that on my P150em, my Intel 525 120GB msata SSD is usually working at around 60-70º (the upper limit of what is considered "normal" operating temperatures). It seems that either the Clevos have poor cooling solution for msata drives, or that msata drives simply run quite hot (as they have no case to help dissipate the heat).

    Have you noticed drop in performance in your drive or the pc shutting down due to that temperature?
     
  3. Prostar Computer

    Prostar Computer Company Representative

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    If it came with a user's manual, refer to that to see if there are any details on the LED activity indicator - especially for sleep mode. I tried to find a digital copy of it but didn't see it on Muskin's site. :mad:

    Beyond that, maybe it needs a firmware update.

    *Note: don't use that link unless your model drive is the Value series of the Atlas line. I'm assuming yours is because of the -V suffix, but if not, search your series and see if there's a later firmware update. :) And be sure to back up your stuff if you try it!
     
  4. ajnindlo

    ajnindlo Notebook Deity

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    Sounds like it is not going to sleep. Try updating the Intel drivers, and see if Mushkin has a driver or firmware fix, as Prostar said.
     
  5. Jaycob

    Jaycob Notebook Consultant

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    Mine is often toping high 80's when transfering heavy files, it has the latest firmware and I also have the intel chipset driver installed. Don't mean to thread jack or anything, but could it be that the issue is on clevo's side?
     
  6. ajnindlo

    ajnindlo Notebook Deity

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    Yes, it could be on Clevos side. But best to try latest drivers and firmware first. Oh, and make sure you do a full reboot. If it is Clevo, then you probably will have to ship it back... 80's when activly using it sounds OK, but not when it should be suspened in sleep mode.
     
  7. Jaycob

    Jaycob Notebook Consultant

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    I agree whole-heartedly. I haven't yet seen how mine behaves when sleeping. Will have to check it out. Thanks!
     
  8. cavell219

    cavell219 Notebook Evangelist

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    It is on Clevo's side I have contacted Mushkin and Clevo. The laptop would need to be sent to Sager to fix the MoBo.

    I would honestly all check your drives as while the laptop is asleep the drive goes into an infinite read write cycle greatly degrading it's life. I am no longer using that port due to this issue.

    Also when the drive was in use with the laptop running normally, it would never even get warm. It is a problem with that Msata slot on the board and yes I do have the MoBo revision.
     
  9. Jaycob

    Jaycob Notebook Consultant

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    Hm, I'll probably RMA it during the summer or so, since I still have more than a year left on my 2 year warranty. Thanks for the heads up :)
     
  10. ajnindlo

    ajnindlo Notebook Deity

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    Should be easy to check, just look for the red light while it sleeps. I wonder if others have the issue. I imagine many don't have mSATA, and those that do, don't tend to use sleep mode.
     
  11. Jaycob

    Jaycob Notebook Consultant

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    Hm, true, I usually don't use sleep mode. However, I'll be on the look out for other mSATA related issues. I was astonished by the high temperatures it reached. Particularly when I'm also using a Crucial M500 480 GB SSD that runs way cooler (idles at 40, peaks at 50s).
     
  12. ajnindlo

    ajnindlo Notebook Deity

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    Well, in theory, if you don't access the drive for a while it should also power down and not be so hot. So maybe it never stops while the laptop is on.
     
  13. cavell219

    cavell219 Notebook Evangelist

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    My drive would power down fine when the laptop was running, if the power saver was set to do that.. Just had problems during sleep mode.

    Sent from my Nexus 4 using Tapatalk