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    P170EM screen problem

    Discussion in 'Sager and Clevo' started by unpilot, May 4, 2015.

  1. unpilot

    unpilot Notebook Consultant

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    I used my trusty laptop yesterday and today the screen does not display anything!!
    The backlight comes on and I can hear the windows sound when I reboot.. But I see nothing on the screen.

    I am on the rd so I can't check much but I did look manage to pull the video card out and reseat it...no luck.

    When I get home I will hook it up to my TV and see if I get anything.
    If I do then I guess it is new screen time.

    What do you guys think is a good replacement screen if I need to go that route.
    Also what else should I check?

    Thanks!
     
    unpilot, May 4, 2015
    #1
  2. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    You can also try reseating the cable the connects the screen to the motherboard.
     
    Support.3@XOTIC PC, May 5, 2015
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    unpilot likes this.
  3. Prostar Computer

    Prostar Computer Company Representative

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    Exactly. We had a system come in with the exact same problem as yours, OP, and all it was was a loose connection (they occur most commonly at the LCD screen itself rather than at the motherboard).
     
    Prostar Computer, May 5, 2015
    #3
  4. unpilot

    unpilot Notebook Consultant

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    Thanks guys....I will check that when I get home.

    The screen is a little scratched up so I might go with a new screen...and you can recommend?

    Thanks!
     
    unpilot, May 5, 2015
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  5. unpilot

    unpilot Notebook Consultant

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    Yepper...that was the problem.. It did not appear loose but after a little wiggling the screen camera on.

    Thanks for the help!
     
    unpilot, May 7, 2015
    #5
  6. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    Great, glad it was a pretty easy fix.
     
    Support.3@XOTIC PC, May 7, 2015
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  7. Meaker@Sager

    Meaker@Sager Company Representative

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    The AUO 90% gamut display is the most sort after compatible display for that model.
     
    Meaker@Sager, May 7, 2015
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