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    P170hm BSOD

    Discussion in 'Sager and Clevo' started by acroedd, Apr 19, 2012.

  1. acroedd

    acroedd Notebook Evangelist

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    please check my sig for my specs

    I am now getting blue screen upto 3 times/ day. Not everyday but annoying. I have the latest AMD drivers.

    Ill paste a couple of msgs from whocrashed. Maybe you guys can direct me to something! I know AMD drivers are the culprit.

    1
    crash dump file: C:\Windows\Minidump\041612-15116-01.dmp
    This was probably caused by the following module: dxgmms1.sys (dxgmms1+0x859B)
    Bugcheck code: 0x7F (0x8, 0x80050031, 0x406F8, 0xFFFFF880073B259B)
    Error: UNEXPECTED_KERNEL_MODE_TRAP
    file path: C:\Windows\system32\drivers\dxgmms1.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: DirectX Graphics MMS


    2
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: atikmpag.sys (atikmpag+0x5362)
    Bugcheck code: 0x7F (0x8, 0x80050031, 0x406F8, 0xFFFFF880073B259B)
    Error: UNEXPECTED_KERNEL_MODE_TRAP
    file path: C:\Windows\system32\drivers\atikmpag.sys
    product: AMD driver
    company: Advanced Micro Devices, Inc.
    description: AMD multi-vendor Miniport Driver
    Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).


    3 crash dump file: C:\Windows\Minidump\041512-15646-01.dmp
    This was probably caused by the following module: dxgmms1.sys (dxgmms1+0x85AA)
    Bugcheck code: 0x7F (0x8, 0x80050031, 0x406F8, 0xFFFFF880071C15AA)
    Error: UNEXPECTED_KERNEL_MODE_TRAP
    file path: C:\Windows\system32\drivers\dxgmms1.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: DirectX Graphics MMS
    Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

    these are the ones I keep getting! any help would be appreciated.
     
  2. Heihachi_1337

    Heihachi_1337 Notebook Deity

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    Have you tried uninstalling the ATI drivers and running Driver Sweeper in Safe Mode then re-installing drivers?

    How long have the issues been going on for?

    Is this only occurring in games?
     
  3. Anthony@MALIBAL

    Anthony@MALIBAL Company Representative

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    It looks like a graphics related issue. If you've only noticed it recently, try uninstalling as Heihachi suggested but then rolling back to an older set of drivers that worked better. The directX issues could be related to the GPU, but it's hard to tell.
     
  4. acroedd

    acroedd Notebook Evangelist

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    Has been happening since I bought the laptop. I havent tried driver sweeper. I have installed the newer version drivers about 3 times when it came out. It rarely happens while playing games. Usually just while browsing or watching a video!
     
  5. Heihachi_1337

    Heihachi_1337 Notebook Deity

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    Try Driver Sweeper in Windows Safe Mode and then try re-installing the drivers then. I would try the drivers supplied from the Sager or Clevo website or the ones that came on the drivers disk with your laptop first to see if it that fixes it first.

    If you can get it to run stable with the factory drivers after that, try the latest drivers only if you need them for games.