P370SM3 instantly boots as soon as power is fed to it

Yeah. My PC is apparently haunted, guys. Here's the deal... the computer will automatically boot up as soon as power is fed to it. If I remove the battery and power supply, it will instantly boot as soon as I EITHER put in the battery or the power cord. Leaving it off for 24+ hours does nothing, unlike with the shutdown issue. Otherwise, it seems to be working fine, but it's... annoying. Here's what happened.

I got back my PC a while ago from my long repair cycle, and it did the shutdown bug the same day. We figured it was voltage issues, as Mythlogic were not able to find any issues after the mobo change, and I've gotten a voltage regulator thanks to my friend being very generous and stuff. But this is when things get weird:

I waited the normal 24 hours after the shutdown cycle started, then I plugged in my battery. This was on Monday morning (1st september). I booted the PC normally and checked that windows was working fine and all, and then I shut it down. I did not want to plug it into the wall until I got the voltage regulator, and I didn't. But about 3:40am that night (technically early tuesday morning) the laptop, with NOTHING plugged into it except its battery (no mice, headsets, lan cables, nothing) decided it's a good idea to boot. It just turned itself on for no reason. I shut it off and removed the battery, but since then as soon as I add power to it, it starts up on its own. Shutting it down works fine; it won't instantly restart itself or anything unless I remove and re-add power to it. But it's crazy. I don't get why this is happening. Can anybody shed some light on this? At this point I think my laptop is just plain old haunted.

 

Something with power on authority maybe, that or a dodgy physical button.

 

I think the power button works ok. I'll try checking it out, but I haven't had any shutoffs since I used the APC voltage regulator. Oh well. Haunted machineeee~

 

My computer has the exact same issue i have a thread on it http://forum.notebookreview.com/sager-clevo/760604-clevo-p150hm-power-button-always.html

 

Yup! You're right, I just checked. Power button doesn't work. I guess I gotta do some fixing >_<

 

It might be the physcial switch. It should at least be easy to replace worst case.

 

Well I told myth the specifics, because they were confused as to why it was auto-booting. I didn't realize my power button was broken at the time. Weird though, that it just... broke one day... with nobody touching it.

But anyway, they can tell me how to fix it up I'm sure; I'll just do what they say.

 

So the power button just somehow magically broke after they fixed the mobo. Okay then...

 

Bro. I am like... THIS close to selling myself on the corner till I make enough for the deficit and then selling this thing to anyone who wants it (since it seems to work for EVERYONE other than myself) and just buying a new refreshed model with 980Ms, however good or bad those two GPUs are. >_>.

I'm dead serious, if I could find a job I would do that come like november or so. Just get a fresh start. When it works I love it, but this machine has given me more than enough sleepless nights =(.

 

Mine is out of warranty so I can’t RMA it. Unfortunately the Clevo brand is not as well-known as Apple, Samsung, Lenovo etc… So it’s not easy to find stores on the street that can repair it. I haven’t tried yet but the ones I have seen who have websites here in the UK don’t list Clevo under repairs.

Anyway I think I have managed to fix mine, as of right now it’s working! I removed all of the RAM and I have gone down from 16GB to 8GB. I suspect I might have faulty RAM or RAM ports under the keyboard although I am not 100% sure. And I replaced the CMOS battery on the motherboard with a new one yesterday. Last night my computer was not working at all. It kept randomly shutting down it could not hold power and the power button was unresponsive. I had little hope of it working today. I gave it one last shot and to my surprise its working! For now… It’s only delaying the inevitable I think I was already shopping around for a new computer.

 

Well my power button randomly fixed itself after I left the laptop off for 48 hours... but it keeps shutting itself off like the original problem I had. I'm starting to think it's either my power brick or my power button being screwy and triggering a shutdown call/flag from the BIOS.

 

Try setting your power button to sleep, if it now sleeps rather than shutting down its the button.

 

Yes, I will try this. I started using my PC again on battery today. No shut downs yet. I'm gonna use it out on battery then plug in the AC adapter (if it lasts that long). If I do and it tries to sleep, then my adapter and my power button have some beef with each other.

Edit: Have used the machine for over an hour now, listening to music and checking the web and such. Battery started at 90%, now it's at about 25%, no shutdowns. Going to plug it in at 15% and see if it sleeps. If it does, we found the problem. Then I could simply set the power button to "do nothing" for a small fix.... will still need to buy a new adapter too though, I assume, and probably a power button fix itself. For all I know my climate/humidity has been tripping my button off and that's why nothing ever seemed to fix it except letting it cool off with no power in it for a few days previously. *sigh* this machine ended up costing me as much as an alienware would have for the same specs. GG indeed.

 

I can't believe it. My shutdown issue is that my power button kept hitting itself. THIS ENTIRE TIME. SINCE MARCH IT'S BEEN MY POWER BUTTON.

I used the computer for about 14 hours straight without issue. When I was done I went to bed. Machine "restarted" multiple times, but lacking any error logs at all for this. The only event log entries were that it "booted". Never that it shut down, or requested a shutdown transition.

Then when I got to it and started moving my mouse, the system booted windows then kept black-screening then flashing the return-from-sleep rainbow-coloured screen then going back to black screen. I pressed the power button while it was on black screen with the keyboard lights off (just timing it) and lo and behold, it let me properly wake the PC. Checked event viewer and the machine said it went into a low power state (I.E. sleep) repeatedly due to "pressing of the sleep button" or "lid close". Since I have lid closing set to "do nothing" when plugged in, this ruled that out, and led to the fact that I set the power button to put the system to sleep.

So BASICALLY what was happening was that it was putting the laptop to sleep (as the event logs don't update until you wake it) then shutting it off while it was in sleep mode, then rebooting itself.

Thankfully no damage has been done to my windows install (well not much) but hey... at least I know what the problem is, and can take steps to fix it, right?

 

You could talk to your reseller about getting a replacement part.

 

I was told to take it to a local shop that can clean it and have them clean out the button.

 

How the what in the world...

But yeah I'm glad you finally managed to pin down the issue. Just make sure you perform some exorcism rituals for extra security. Now let's just hope Prema comes through with the BIOS so you can enjoy 980M goodness. =D

 

Haha I wouldn't be getting 980Ms. If I couldn't figure out the issue, it appeared to work in the US, so I was gonna try to get insurance money for electrical damage to it and then sell it real cheap (at the least, for parts; two 780Ms and a good underclocker 4800MQ ain't really so bad) and try to buy a new machine. But since I know what the issue is I'll probably be sticking with this.

 

Worst case get them to order a replacement part as it should not be too silly a price.

 

I asked for a replacement power button. I was met with the "just take it to a repair shop who can disassemble and clean it" as a response.

 

My computer appears to be a sick joke. I determined that my PC *DOES* in fact go to sleep if I set power button to "sleep" in windows... thing is it also shuts off. But I never see the shutoffs. I was of the opinion before that when I got shutdowns during sleep cycles, the machine did this:

*running* --> *sleep* --> *while sleep, power button turns it off* --> no log of sleeping or shutting down

until the one time I found it sleeping at which point it tried going to sleep like 4 times.

But now, it's shutting itself off with no warning of any kind (when I'm asleep). It did this about 6 times last night. I tested; holding the power button will indeed black-screen shut down, even if power button is set to do nothing in windows. So that leaves me with the conclusion (since there are no event logs) that the system is glitching and "holding down" my power button randomly. Problem is it happened a bunch of times at night without warning (and the night before I left it unattended for 10 hours without issue). So I don't know what's going on.

edit: it also does not seem to last more than 1 day 12 hours powered-on time before somehow shutting down. Need to try and confirm this in the daytime, however.

At this point, if I use the manual and get the power button cleaned out and order the new power supply and battery and it STILL trips off (even once)? I'm gonna have to ask for a new machine. I can't take this stress. It's been 6 months of hell straight and I've not had my PC for almost 3 months out of the 8.5 months of this year. I've been reasonable and lenient and all that stuff and accommodating to everyone but myself, but this is just silly. It is my primary machine. My only real machine. I attend university for software engineering... with a broken/unreliable computer? Something doesn't add up there.

 

Like I say replacing the button assembly itself would be the last user job for the machine. It would need to go back if that did not resolve it.

 

Well they aren't sending me a button assembly. They simply told me to take it to some local shop and get it cleaned. I ASKED for a power button assembly, but that was their response.

 

Do exactly that and hope it works.. If not then tell them that, and if they stiff you with a "too bad so bad" type response then that's what the reseller forum is for *hint hint*.

 

I already decided. If it doesn't work after doing what they say I'm asking for a new computer, flat out. If it does work, that's the end of it and I'll keep this nice and cozy.

If it doesn't work and I don't get a new machine I'm flat out selling this and whoever can buy a new power button assembly themselves or simply use it in the USA where it appears to work flawlessly for the rest of its life, or strip it for parts. I don't care. If I have to downgrade to a single-GPU in a new gen system I will if it means I have a working computer.

 

Sorry to hear they are uuncooperative over something simple :/