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    P650 Screen Issue

    Discussion in 'Sager and Clevo' started by Monty_Droppings, Jun 17, 2018.

  1. Monty_Droppings

    Monty_Droppings Newbie

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    Just to be clear, I don't believe this was an issue when I received the laptop, unless I've somehow not noticed this for a few months. I believe it's more likely I bumped into it at some point and didn't notice. This morning I noticed on certain darker backgrounds, you can see two brightish streaks across a small part of the screen. I can't see it on screenshots, so I'm pretty sure it's a hardware issue. I can't really see it on lighter backgrounds so its more of an annoyance than anything else.

    TL;DR: What is the problem with my screen? Is it something I did? Is it something that will go away on its own?

    https://imgur.com/JSJ8VBi
    https://imgur.com/rw6fjwr
     
    Monty_Droppings, Jun 17, 2018
    #1
  2. Vaardu

    Vaardu Notebook Evangelist

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    Looks like a defect of the LCD panel where you get these pressure marks which can happen during manufacture of the panel or laptop. You don't pile stuff onto your laptop do you?
     
    Vaardu, Jun 17, 2018
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  3. Monty_Droppings

    Monty_Droppings Newbie

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    I know I haven't dropped it or piled stuff. Could it happen from bumping into or blowing the screen? Is it something that will go away?
     
    Monty_Droppings, Jun 17, 2018
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  4. Vaardu

    Vaardu Notebook Evangelist

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    Not exactly. A panel isn't that fragile. ;) You should claim warranty for it so it can be replaced.
     
    Vaardu, Jun 17, 2018
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  5. Meaker@Sager

    Meaker@Sager Company Representative

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    Assuming there are no cracks or physical marks to the panel then some bumping should have been fine, if the display was getting slammed back then it would be understandable but usually such physical damage is obvious.
     
    Meaker@Sager, Jun 17, 2018
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  6. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    Sometimes it can come when it's put into a bag tightly with other stuff like books. A lot of A-panels have ridges inside them for stability, if that gets pressed into the screen too hard it can leave a line where it pressed.
     
    Support.3@XOTIC PC, Jun 20, 2018
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  7. Prostar Computer

    Prostar Computer Company Representative

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    Can you physically feel where the lines are? If yes, and if they line up with any rows on the keyboard, it's a fair chance it's from excess pressure/accidental damage.
     
    Prostar Computer, Jun 20, 2018
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