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    P650HS-G Some certain keys stopped working after adding new SSD

    Discussion in 'Sager and Clevo' started by jinwk00, Nov 25, 2019.

  1. jinwk00

    jinwk00 Notebook Enthusiast

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    Left Bracket, Up arrow key, quotation mark, question mark, Numpad period, Numpad enter and Numpad plus keys stopped after installing a new NVMe SSD. Is it that the laptop keyboard doesnt have enough power or something? Or is it that my keyboard starts failing?

    Edit: Numpad 8 doesnt seem to work as well.
     
    jinwk00, Nov 25, 2019
    #1
  2. Meaker@Sager

    Meaker@Sager Company Representative

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    No, the two are not related unless you took the keyboard off. I would check the cable is seated properly.
     
    Meaker@Sager, Nov 25, 2019
    #2
  3. jc_denton

    jc_denton BGA? What a shame.

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    Sounds like either you might have broken a few traces if you fiddles with the kb, or like mentioned above cable isn't seated properly.
     
    jc_denton, Nov 25, 2019
    #3
  4. jinwk00

    jinwk00 Notebook Enthusiast

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    I did opened up keyboard to clean out dusts, is that maybe why?
     
    jinwk00, Nov 25, 2019
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  5. Chastity

    Chastity Company Representative

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    Probably, open it up again and make sure the cable is securely attached. And do not eat donuts while doing this.
     
    Chastity, Nov 25, 2019
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  6. jinwk00

    jinwk00 Notebook Enthusiast

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    Pfft alright, is there any video representation on how to make sure the cables are attached properly?
     
    jinwk00, Nov 25, 2019
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  7. Prmt

    Prmt Notebook Consultant

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    Not really, just make sure its snug and the latch is engaged
     
    Prmt, Nov 25, 2019
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  8. Meaker@Sager

    Meaker@Sager Company Representative

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    The SSD swap was more pertinent information than taking out the keyboard and cleaning it? :p

    There should be marks on the connector showing how deep it slides in before clipping down the connector. Make sure it's straight.
     
    Meaker@Sager, Nov 26, 2019
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  9. jinwk00

    jinwk00 Notebook Enthusiast

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    jinwk00, Dec 2, 2019
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  10. Meaker@Sager

    Meaker@Sager Company Representative

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    Your reseller might have one they can source.
     
    Meaker@Sager, Dec 2, 2019
    #10