The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    P650SE Heating while suspended

    Discussion in 'Sager and Clevo' started by bernardogo, Oct 13, 2015.

  1. bernardogo

    bernardogo Notebook Enthusiast

    Reputations:
    0
    Messages:
    48
    Likes Received:
    3
    Trophy Points:
    16
    Hello,

    My P650SE is getting hot while suspended in the bag. Is it expected for this model?
    I'm using ubuntu 14.04
     
    bernardogo, Oct 13, 2015
    #1
  2. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

    Reputations:
    1,268
    Messages:
    7,186
    Likes Received:
    1,002
    Trophy Points:
    331
    If you're not doing a full shut down it would likely get hot in the bag. I would recommend just shutting it down all the way before putting it in the bag.
     
    Support.3@XOTIC PC, Oct 13, 2015
    #2
    i_pk_pjers_i likes this.
  3. bernardogo

    bernardogo Notebook Enthusiast

    Reputations:
    0
    Messages:
    48
    Likes Received:
    3
    Trophy Points:
    16
    It is also using 20% of the battery per hour.
     
    bernardogo, Oct 13, 2015
    #3
  4. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

    Reputations:
    1,268
    Messages:
    7,186
    Likes Received:
    1,002
    Trophy Points:
    331
    4 hours on the P650SE should be about it's max.
     
    Support.3@XOTIC PC, Oct 13, 2015
    #4
  5. bernardogo

    bernardogo Notebook Enthusiast

    Reputations:
    0
    Messages:
    48
    Likes Received:
    3
    Trophy Points:
    16
    While the computer is suspended!?
    Because I meant that it is using 20% per hour while suspended.
     
    bernardogo, Oct 13, 2015
    #5
    i_pk_pjers_i likes this.
  6. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

    Reputations:
    1,268
    Messages:
    7,186
    Likes Received:
    1,002
    Trophy Points:
    331
    Is it possible for you to shut down instead of suspend it? Typically processes would still be running while it is suspended which would cause everything to be continually used.
     
    Support.3@XOTIC PC, Oct 13, 2015
    #6
    i_pk_pjers_i likes this.
  7. aaiceman

    aaiceman Notebook Enthusiast

    Reputations:
    0
    Messages:
    15
    Likes Received:
    1
    Trophy Points:
    6
    I have encountered issues that while you set the computer to suspend when you close the lid, what actually happens is a process prevents that from happening and what you end up with is the laptop just turns the screen off and stays on and heating up your bag.

    If you close the lid, stop and listen to the fans. They should spin down to no activity at all. If they don't, then you have something keeping your laptop from going into suspend.

    See if that happens with a fresh boot also.
     
    aaiceman, Oct 13, 2015
    #7
    i_pk_pjers_i likes this.
  8. bernardogo

    bernardogo Notebook Enthusiast

    Reputations:
    0
    Messages:
    48
    Likes Received:
    3
    Trophy Points:
    16
    It is suspended. The fans are off and the lights are indicating that it is off.
    But still, it is using more battery than it should and heating.
    My other computer can easily handle more than a week suspended.
     
    bernardogo, Oct 13, 2015
    #8
  9. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

    Reputations:
    203
    Messages:
    4,355
    Likes Received:
    1,099
    Trophy Points:
    231
    I would check on some of the power settings that you might have. As mentioned, there are settings that will allow various parts of the computer or events, to wake the computer up. And if it is in your bag, then it will sit there running even if the lid is closed.

    I know you can have settings to allow your mouse to wake your computer. So, if I don't turn my mouse off before I put it in my backpack, it can turn my computer on while traveling. Then when I open my bag later the computer has been on for some amount of time and running hot, as all of that heat is trapped in the backpack. There can be various timers that can wake your computer up, and again, if it is on in the bag, even idle, it will drain battery and trap heat in the bag. Check your advanced power settings and see it there is anything enabled that allows the computer to wake up, as those can do that while the lid is closed still.
     
    Support.1@XOTIC PC, Oct 13, 2015
    #9
  10. bernardogo

    bernardogo Notebook Enthusiast

    Reputations:
    0
    Messages:
    48
    Likes Received:
    3
    Trophy Points:
    16
    I have left it standing in front of me suspended for a few minutes and it is actually heating more than when it is on.
    It was suspended all the time
     
    bernardogo, Oct 13, 2015
    #10
  11. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,436
    Messages:
    58,194
    Likes Received:
    17,909
    Trophy Points:
    931
    Are you sleeping or hibernating?
     
    Meaker@Sager, Oct 13, 2015
    #11
    TomJGX likes this.
  12. octiceps

    octiceps Nimrod

    Reputations:
    3,147
    Messages:
    9,944
    Likes Received:
    4,194
    Trophy Points:
    431
    Depends on the season
     
    octiceps, Oct 14, 2015
    #12
    TomJGX, Shark00n and Bullrun like this.
  13. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

    Reputations:
    203
    Messages:
    4,355
    Likes Received:
    1,099
    Trophy Points:
    231
    I would still recommend checking the power settings to see what your computer is supposed to do when the lid is closed, and if anything is waking the computer up.
     
    Support.1@XOTIC PC, Oct 14, 2015
    #13
  14. bernardogo

    bernardogo Notebook Enthusiast

    Reputations:
    0
    Messages:
    48
    Likes Received:
    3
    Trophy Points:
    16
    It not awake, as I've said before, I was watching it sleeping and heating. The LEDs says that it is sleeping.

    I think it is related to the video card or the processor. The heating is near them
     
    bernardogo, Oct 14, 2015
    #14
  15. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,436
    Messages:
    58,194
    Likes Received:
    17,909
    Trophy Points:
    931
    Well if the fans don't spin up and something is left on then it will cause the heatsinks to get hot as there is no active cooling so even with lower heat output than normal it will creep up. You could perhaps update your BIOS or EC and make sure all your clevo application drivers are up to date.
     
    Meaker@Sager, Oct 15, 2015
    #15
  16. bernardogo

    bernardogo Notebook Enthusiast

    Reputations:
    0
    Messages:
    48
    Likes Received:
    3
    Trophy Points:
    16
    Just checked it now and it seems to happen on ubuntu only. For the few tries I did, it does not heat up on windows.
    I'm now sure it is related to the discrete GPU also, the heat is definitely coming from this area. Since P650se has an LED for that, I see that even if the dGPU is turned off by nvidia-prime, it does turns on seconds before suspending and then the leds goes off when suspended. When the computer wakes it does turn on the dGPU led again and only turns off after login.
     
    bernardogo, Oct 15, 2015
    #16