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    P751TM Wireless issues

    Discussion in 'Sager and Clevo' started by Porter, Jul 8, 2018.

  1. Porter

    Porter Notebook Virtuoso

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    I'm having problems with my wireless and can't seem to find any good search results about it or resolve it on my own. Any help or ideas would be appreciated. I have the Killer 1550 wifi.

    Every once and a while my wireless network connection icon on the task bar shows disconnected, and I click on it and it only says it's off and you can select to turn it back on manually or , 1,2 4 hrs etc. Well it's not off or disabled according to the windows adapter area that clearly shows it is still enabled. I have no internet connection when it's in this messed up state.

    I try the windows troubelshooting and it comes back and says to turn the switch on (I don't have a switch that I know of). Disabling and re-enabling the adapter from the adapters screen, or the device manager resolves nothing. Same with the windows wifi on/off button on the task bar shortcut.

    Obsidian Tools shows "not detected" for the installed Killer Wifi, even tho I've already downloaded it and used it many times. Reinstall of that killer wifi app does not seem to fix it consistently.

    It works great for a week or two then it does this and it takes me an hour to screw around and eventually I think it starts working on its own again. Cold shutdowns and reboots many times. Fast startup is disabled. Otherwise the wireless and bluetooth both work great. The laptop has never left home yet and has only been connected to my 5Ghz network, and hasn't even had disconnect issues from what I can tell. It's almost like it's a windows glitch where it thinks its off, but it's actually on and can't correct itself.

    My only ideas are to try shutting down and restarting the windows wifi auto config service, and try to grab some alternate drivers from somewhere and see if that fixes it.
     
  2. yrekabakery

    yrekabakery Notebook Virtuoso

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    Are the power saving options in Device Manager and the Windows power plan turned off? Do you have only the bare drivers installed, or the Killer Suite as well?
     
  3. m4gg0t

    m4gg0t Notebook Evangelist

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    seems like you too have stumbled upon this issue. I have a feeling its due to 1550 being released after our system was released and it's not officially supported by the BIOS, but it is just weird that there should be an issue anyways.
     
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  4. Porter

    Porter Notebook Virtuoso

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    Yeah the whole reason I use Killer is due to disconnect and reconnect issues I always have with Intel. I will try separate drivers first to see if it resolves this permanently.

    I do have the Killer suite installed currently to try to resolve this issue, but I notice it doesn't appear to be running unless I start it which is odd. I don't really need it and prefer a simpler & cleaner install anyway so will try again without on different driver version.

    I did disable the power save settings in device manager, not yet in power settings area but will when I get home.
     
  5. m4gg0t

    m4gg0t Notebook Evangelist

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    The funny thing is the 1550 is using an Intel chip.
     
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  6. monkerz57

    monkerz57 Newbie

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    Is there any indication of error in the wlan-autoconfig operational event log?

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