The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    P770ZM shut down midgame, won't turn on

    Discussion in 'Sager and Clevo' started by Mr Najsman, Apr 18, 2018.

  1. Mr Najsman

    Mr Najsman Notebook Deity

    Reputations:
    600
    Messages:
    931
    Likes Received:
    697
    Trophy Points:
    106
    So my P770ZM just shut down midgame, it has happened before, rarely. Problem is this time it won't turn on again.
    Nothing happens when I press the power button, at all. Power adapters light is on, lights show it's receiving power. Tried with all peripherals unplugged and on battery.
    Did it just decide to die?

    Edit: It could be the AC adapter. Its light just went out while still plugged in. I know my battery is poor by now and I did encounter some unexpected stutter ingame. Maybe the adapter is dying and didn't feed my laptop, which then shut down due to abysmal battery.
     
    Last edited: Apr 18, 2018
  2. Mobius 1

    Mobius 1 Notebook Nobel Laureate

    Reputations:
    3,447
    Messages:
    9,069
    Likes Received:
    6,376
    Trophy Points:
    681
    What adapter do you have?

    Maybe with the overclocked system components it coudln't supply enough power and shut down to prevent overdrawing due AC adapter.
     
    Mr Najsman likes this.
  3. Khenglish

    Khenglish Notebook Deity

    Reputations:
    799
    Messages:
    1,127
    Likes Received:
    979
    Trophy Points:
    131
    If your motherboard died it can short out the supply voltage causing the PSU to power off without trying to turn on the laptop. In most cases though the PSU will not see the short until you press the power button on the laptop.

    Motherboard failure is more common than PSU failure. If your battery was good enough to boot the laptop before the failure but it cannot now, then the motherboard died.

    Power draw on boot is low. You can boot off of a very weak PSU.
     
    Mr Najsman and Vistar Shook like this.
  4. Mr Najsman

    Mr Najsman Notebook Deity

    Reputations:
    600
    Messages:
    931
    Likes Received:
    697
    Trophy Points:
    106
    Chicony 230W 19.5V 11.8A. Everything was running stock and have been since August (and only the screen refresh rate until then).
    When I press the power button the light on the adapter and both power indicator lights on the front goes out. Still out 5 minutes later.
     
  5. Khenglish

    Khenglish Notebook Deity

    Reputations:
    799
    Messages:
    1,127
    Likes Received:
    979
    Trophy Points:
    131
    If you have a multimeter I can send you a picture of what to check to see if the motherboard died.
     
  6. joluke

    joluke Notebook Deity

    Reputations:
    1,040
    Messages:
    1,797
    Likes Received:
    1,215
    Trophy Points:
    181
    The same happened to my previous Clevo (P377SM-A) and it was a GPU that was shorted and made the PSU to turn off!

    thank god i was using SLI so i just took the shorted GPU out and using only one GPU

    Hope you can check out what is happening with your and make it work again
     
  7. Khenglish

    Khenglish Notebook Deity

    Reputations:
    799
    Messages:
    1,127
    Likes Received:
    979
    Trophy Points:
    131
    There is a power switch on the motherboard that should just power off the GPU if it's shorted, but as I think about it this does not turn off if the GPU is shorted, preventing boot.

    You can test if the GPU blew by just pulling it and seeing if the laptop powers on. Obviously the screen will be blank.
     
  8. Prostar Computer

    Prostar Computer Company Representative

    Reputations:
    1,257
    Messages:
    7,426
    Likes Received:
    1,016
    Trophy Points:
    331
    Going off of precedents? It sounds like motherboard failure.
     
    bloodhawk likes this.
  9. Mr Najsman

    Mr Najsman Notebook Deity

    Reputations:
    600
    Messages:
    931
    Likes Received:
    697
    Trophy Points:
    106
    Sadly that sounds likely. I have reached out to the reseller (mySN) as well as another reseller I´m in touch with for estimates regarding repairs. Warranty sailed a long time ago.

    I would like to take the opportunity to talk about a half-related matter. I don´t know if we have a better suited sub-forum but I´ll say it here.
    Being a gamer I picked up a budget desktop on my way home from work so I could make good use of my planned weekend (pre-built Lenovo, i5 7500, GTX 1070, not that it matters).
    After 9000 restarts and updates I am greeted by the same desktop image I had on my Clevo, an image I´d downloaded from Nasa and stored locally on that very PC. Which is now dead. The image-file can´t be located on the new PC. Fine, possibly because I´m using the same Microsoft account at startup and it got synked somewhere Apple-style.
    Then I go to login here at NBR and my login-info is ready to go, as if I were on any of the old PCs I usually login with.
    How is this possible? It´s a brand new PC, I login with my Microsoft-account at startup and every login-info is stored (not just here btw).
    Is this normal? Am I sane?

    Sincerely
    /Probably living under a rock
     
  10. Danishblunt

    Danishblunt Guest

    Reputations:
    0
    nope, can confirm what he wrote, shorted GPU powers all off.
     
  11. Prostar Computer

    Prostar Computer Company Representative

    Reputations:
    1,257
    Messages:
    7,426
    Likes Received:
    1,016
    Trophy Points:
    331
    Are you using Edge to log into NBR, also? Your settings - including browser history - get synced across devices as long as you're using the same MS info.
     
  12. Mr Najsman

    Mr Najsman Notebook Deity

    Reputations:
    600
    Messages:
    931
    Likes Received:
    697
    Trophy Points:
    106
    I´ve never used edge, I use Chrome.
     
  13. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,436
    Messages:
    58,194
    Likes Received:
    17,909
    Trophy Points:
    931
    It will be linked to your microsoft ID.
     
  14. joluke

    joluke Notebook Deity

    Reputations:
    1,040
    Messages:
    1,797
    Likes Received:
    1,215
    Trophy Points:
    181
    That is what i did back then and it did turn on! thats why i unplugged the gpu and only kept one GPU and now my dad has it for himself :)