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    P775DM3-G, no g-sync option?

    Discussion in 'Sager and Clevo' started by joluke, Jun 21, 2017.

  1. joluke

    joluke Notebook Deity

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    Bought this laptop and received it today, no g-sync option in my nvidia panel.

    Came with:
    Monitor Name: LG Philips LP173WF4-SPF1

    Bios: 1.06.02
    EC: 1.06.01

    Any ideas?
     
    joluke, Jun 21, 2017
    #1
  2. joluke

    joluke Notebook Deity

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    Tried to clean install latest drivers from nvidia, to check if it did appear, nothing
     
    joluke, Jun 21, 2017
    #2
  3. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Is that new from a re-seller?
    That screen is in fact a G-SYNC screen so you either need to update your BIOS/EC or there´s something wrong with your windows install.
     
    John@OBSIDIAN-PC, Jun 21, 2017
    #3
  4. joluke

    joluke Notebook Deity

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    Yep from a portuguese retailer. Can it be that Windows 10 LTSB is the culprit? (installed by myself)

    The bios/ec is the latest

    Edit: EC1 updated to 1.06.01

    Second EC updated from 1.05.01 to 1.06.01

    Tried to clean install nvidia drivers and still nothing. Will format with windows 10 pro and post feedback
     
    Last edited: Jun 21, 2017
    joluke, Jun 21, 2017
    #4
  5. saturnotaku

    saturnotaku Notebook Nobel Laureate

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    I'd say that's the most likely suspect. I had Windows 10 Enterprise (non LTSB) on my Clevo and G-Sync showed in the control panel with no issue.
     
    saturnotaku, Jun 21, 2017
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  6. joluke

    joluke Notebook Deity

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    You got the P775DM3-G too? If you do with what bios and ec?
     
    joluke, Jun 21, 2017
    #6
  7. saturnotaku

    saturnotaku Notebook Nobel Laureate

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    No, it was the next model down, the P670RS-G with 1080p/75 Hz G-Sync screen.
     
    saturnotaku, Jun 21, 2017
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  8. joluke

    joluke Notebook Deity

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    Last edited: Jun 21, 2017
    joluke, Jun 21, 2017
    #8
  9. Prostar Computer

    Prostar Computer Company Representative

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    If you're running GeForce 382.05 driver or newer, roll back/clean install to a 381.xx version, or even a 378.xx one.
     
    Prostar Computer, Jun 21, 2017
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  10. joluke

    joluke Notebook Deity

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    Tried 375.78 drivers and no g-sync option
     
    joluke, Jun 21, 2017
    #10
  11. saturnotaku

    saturnotaku Notebook Nobel Laureate

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    saturnotaku, Jun 21, 2017
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  12. joluke

    joluke Notebook Deity

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    Tomorrow I'll get it sorted. Either wait for a new LCD replacement or a full unit replacement :)
     
    joluke, Jun 21, 2017
    #12
  13. Prostar Computer

    Prostar Computer Company Representative

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    Might be quicker/simpler to swap the panel out than mess with the EDID anyway. Let us know how it goes. :vbsmile:
     
    Prostar Computer, Jun 22, 2017
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  14. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Well the unit is still under warranty right? Then just contact the re-seller.
    It´s hard to believe, i wonder what kind of testing are re-sellers doing before shipping the systems.
     
    John@OBSIDIAN-PC, Jun 22, 2017
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  15. joluke

    joluke Notebook Deity

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    They will send me a new LCD! The LCD only presents a refresh rate of 60hz... and should be 75Hz... Its messed up somehow. I'll get it replaced and as soon as i do, i'll update this thread :)
     
    joluke, Jun 22, 2017
    #15
    steberg likes this.
  16. joluke

    joluke Notebook Deity

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    Well the issue is fixed now. Updated my BIOS to the latest and got g-sync back :)
     
    joluke, Jun 27, 2017
    #16
  17. DuongTHVN

    DuongTHVN Notebook Geek

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    dear sir !
    i have same problem. Please, can you tell me what is your display model name and what is your version BIOS now?\
    thank you!!!
     
    DuongTHVN, Oct 9, 2017
    #17
  18. joluke

    joluke Notebook Deity

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    LG Philips LP173WF4-SPF1

    Flashing the latest BIOS and EC fixed the issue

    BIOS: 1.06.11
    EC: 1.06.06
     
    joluke, Oct 9, 2017
    #18
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  19. DuongTHVN

    DuongTHVN Notebook Geek

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    Thank you!
     
    DuongTHVN, Oct 9, 2017
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  20. DuongTHVN

    DuongTHVN Notebook Geek

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    22386428_1521198121279561_470073844_n.jpg
    perfect sir !
     
    DuongTHVN, Oct 11, 2017
    #20