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    P775TM1 GTX 1080 Heat Issues

    Discussion in 'Sager and Clevo' started by EepoSaurus, Feb 6, 2018.

  1. EepoSaurus

    EepoSaurus Notebook Deity

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    Hey everyone. So i purchased a p775tm1 to replace my aging 17r1. It has a gtx 1080 and an 8700k with seperate heatsinks. After a delid and some TIM replacement on the cpu i am surprised by how well my cpu stays cool under load. It will stay at 4700mhz under load with a -125mv undervolt. Temps stay at about 82c at 90%. Normal ingame temps are in the 50s. The gpu is another story all together. The stock pads appear to be much too large and keep the heat sink from making proper contact. After some mods like replacing the thermal pads and pasting with kryonaut it can run cool unless you turn vsync off which then rans the gpu at full tilt and the gpu gets as high as 90c even after tim replacement, paper clip mod and new pads. It may be just me but perhaps this heatsink can not properly dissapate the heat put out by a 200w 1080. I purchased another heatsink from RJtech in hopes that maybe it will be a better performer. I dont think ill be lucky and i actually intend to remove the 3 heatpipes from the 2nd heat sink and solder them to my current heatsink. Ill update this thread as i work on it and hopeflully i can provide an avenue to relieve this heat.
     
    Last edited: Feb 7, 2018
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  2. wyvernV2

    wyvernV2 Notebook Evangelist

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    Well, i HAD a p775tm with a gtx 1060, but i helped a user on tomshardware with a gtx 1080 to do something called copper shim mod! It really kept his 1080 with kryonaut under 80-85°c under full aida stress! Note for this u will need more rhermal pads(fujipoly recomendded).


    And why did you purchased a new heatsink fron rjtech? You couldve got it from your reseller under warranty right!?
     
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  3. EepoSaurus

    EepoSaurus Notebook Deity

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    Well RJtech is my retailer and i could get it under warranty but i want two to potentially mod a better heatsink if it turns out there is not much difference between them.
     
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  4. EepoSaurus

    EepoSaurus Notebook Deity

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    So it turns out I did do the mod but after a lot of trial and error It was unsuccessful. It does move heat better but the issue is heatsoak I think. the card generates more heat than the radiator can hope to eliminate. which is the reason the extra 3 pipes does not really help. it moves heat faster but it can not hope to get rid of it fast enough. Faster better fans are needed with more surface area on the radiator.
    [​IMG]
    [​IMG]
    [​IMG]
    [​IMG]

    The process I used is: I removed the heat pipes from my old heatsink with a plumper's torch and sanded both the top of the new heat sink to remove the paint and the bottom of the other 3 pipes to remove the solder. I then used solder paste and clamped the pipes together and put them in a toaster oven till it reached 250f. I cooled the pipes down and tested the heatsink by seeing if it moved heat and it did but unfortunately, it can not be removed from the system and will shoot back up to 90c in pubg and 85c in overwatch. It could be that the heat could have lowered the efficiency of the pipes as I had to use the blow torch but I was careful to submerge the other end in water so that the heat had somewhere to go and the solder got more heat. Also the new heatsink was never exposed to direct flame and at the very least the bottom three pipes should be fully functional. My unscientific and thrown together conclusion is that it will not work because the heat output of the card exceeds the heat dissipation of the fan and radiator. And I ruined two heatsinks and the bottom panel obviously won't clear the 3 extra pipes so I've got buy another heat sink. Sorry for the bad news guys. Maybe someone with more technicial knowledge could do a better job.
     
  5. Jumpwired

    Jumpwired Notebook Consultant

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    Double post, stupid ortholinear keyboard :(
     
  6. Jumpwired

    Jumpwired Notebook Consultant

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    Holy ****... looks like you put in allot of work. Good job.
    Just out of curiosity can you still close the bottom now?

    Unfortunately, I think its the positioning of your new heat pipes.
    They should be attached to the heatsink itself and then carry the heat to the radiator fins.
    Heat pipe on heat pipe offers little to no improvement.

    Like you said, I think the issue lies with really bad factory balancing.
    It took me almost 10 tries to get my HS to balance and hold LM without pumping.
    Should have invested in pressure paper. Also needed to use double paperclips for added pressure. It took allot of work to get it right.

    I don't get any throttling on my GPU, temps stay below 84C even at full load for an hour.
     
  7. EepoSaurus

    EepoSaurus Notebook Deity

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    Theoretically it does lose effiency with them stacked on one another but the core is fully covered. Radiant heat might do a bit to cool it down but there was no room without modifying the chasis and i lacked the courage.
     
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  8. Meaker@Sager

    Meaker@Sager Company Representative

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    Stacking pipes like that wont really help much, you would really want them to go to the bottom of the heatsink to create a sandwich of sorts that would help move heat into a cooler part of the heatsink.
     
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  9. Jumpwired

    Jumpwired Notebook Consultant

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    Still this one goes down in the books.. not many people have the balls to solder heatpipes onto a new laptop.
    Took one for science... props :cool:
     
  10. Meaker@Sager

    Meaker@Sager Company Representative

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    Certainly :) Always worth having a think about the thermal dynamics before messing with a heatsink however.
     
  11. Rimplestilhskin

    Rimplestilhskin Newbie

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    Same issue here. Eluktronics / Clevo p775tm1-g i7-8700k & nvidia 1080 and constant laptop shut down or both laptop and power brick under something as basic as uniquehaven max settings, no 3d/vr, no multi monitor, 1920x1080 default of the screen.
    It is 7 days since arrival and not impressed.
    Waiting for Grizzly kryonaut to replace the garbage thermal paste as was shipped to me.

    You would think that for the $2500+ that someone would bother to fix this issues with the nvidia1080 or at least pay more attention to possible nightmare scenarios.

    Can not see any specific damage except for poor cooling / poor thermal paste even with back plastic cover off for optimal airflow vs the thin slot on the plastic base cover.

    Ambient temperature short of freezing your hands does not seem to help too much, fans seems to be competent enough with lack in design of the heatsink / heat pipes + thermal gunk out f the box.

    There was some improvement and possible throttling that I welcomed when I ran a (cpu stress test + uniquehaven) together and fans at max.

    Max fans speed, also seems to affect more shutdowns of the p775tm1-g vs auto / overclock ... fan speeds.

    Yes this fans speed inversion does NOT make sense.

    Could it be that the power supply to the video card + fan combined is a issue + failure to move heat effectively ?

    Hoping to find a gpu bios mod or something + the thermal paste and what ever else is possible to get this factory defects resolved.

    Thank you Clevo and your distributors for a glorified tablet, that weighs a TON and nearly useless Nvidia 1080.

    Out of the box this P775tm1-g is a expensive failure, with Clevo + distributors of Clevo being interested in resolving these issues.

    RMA will cost me another $1000.
     
  12. almostoast

    almostoast Notebook Guru

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    yup. im in the same boat. just got my eluktronics/clevo p775tm1-g this afternoon. ordered a 5 fan cooling pad for it to live on.
    well on my very first game of pubg i didnt even make it out of the lobby before the computer shut down along with the power brick. wont restart. wont even start. power light just blinks and the power brick cuts out again and the lights go off on the front for power and battery.
    im really hoping it comes back to life after i let it cool down. i turned on max fans as soon as i started pubg.
    3000$ bummer...
     
  13. FTW_260

    FTW_260 Notebook Consultant

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    Really bad statistic about laptops from Eluktronics... :confused:
     
  14. almostoast

    almostoast Notebook Guru

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    yeah im calling them first thing in the morning.
    if this laptop still wont start up in the morning somebody better start counting money at eluktronics because I'll be pulling 3000$ out of somebody's butthole if i dont have a new computer on the way.
     
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  15. poprostujakub

    poprostujakub Notebook Consultant

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    More about Clevo's GTX1080...
     
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  16. Rimplestilhskin

    Rimplestilhskin Newbie

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    @ AlmostToast - Just DON'T open her up and look inside.... It seems you have a dead nv1080 or press the power button a few times after the auto shutoff as it seems to take by ? 3rd press of the power button or hold it a bit longer say 1.5 seconds or more, I remember having done this and it worked / started again.

    UPDATE:
    As the ??? "special people" at Eluktronics support mentions, if you look at the laptop or touched your laptop or open the shipping box or/ power on the p775, then you voided the warranty.

    But they choose to ship defective equipment without a 24 hours burn in test or should have tested a few machines and then send you a properly tested working / no bugs / no defects unit.
    So the warranty was voided by ElukTronics before shipping the product.

    Their used toilet paper warranty and horrible customer service is not worth the stink of the used toilet paper warranty behind their products.

    Fixed mine after lots of testing, yes power brick was getting too hot and switches itself off or both gpu overheat and power brick overheat they did the self protection (at stock speeds) and shut itself off from overheating.

    You would think the fans will continue to run 1 or 2 minutes after and cool the laptop down in such a emergency shutoff. "Forest Gump"

    To get past this go into the bios and set 2nd CPU 118W option to 95W as is the 1st 95w max option.
    ie: (1 = 95w max, 2 = 95w max)
    Technically full load at stock speeds and all the parts in the laptop + full fan speed is just too much for the under powered "power brick" 330w.

    Did this bios 118w -> 95w change made a difference = ?? no idea.

    I would not even consider overclocking this above stock speed, so a waste to get the 8700k vs 8700 65w and could have overclock a 8700 65w to near 90-95w stock 8700k power consumption .... as a better solution.

    Thermal pads on the nv1080, there is 3x large cubes that does not have thermal pads or it is stuck to the heatsink and not to the cubes or as should be (heatsink-thermalpad-cube as was the design)

    Put at least these 3x thermal pads onto the actual 3x cubes and your video card will survive or Fix the factory defects and "" heatsink-thermalpad-cube as was the design "" or copper shims mod .... as is possible.

    The space in between where the heatsink arms / wings (for a lack of a better word) would touch the thermal pad that touches 1 of these cubes = a huge space of 2x - 2.5x thermal pad thickness.

    Clearing of the thermal paste mess / excessive amounts of factory thermal paste or leaving it there does not seem to make a big difference vs the biggest game changer / the thermal pad errors.
    I did remove the excess thermal paste that ran off the actual GPU surface onto the rest of the gpu black plastic covered area (as was from the factory), after this I had more stable temperatures and reduced or had no emergency cut out / auto shut off sessions at 90C gpu temps.

    If possible replace the thermal garbage on the GPU and CPU with something decent like Coolaboratory Liquid Pro or if too much of a mess use Liquid ultra.
    It does help a lot to reduce the temperatures.

    Paperclip mod for me was not needed as the gpu and heatsink had acceptable spacing in between them vs other parts on the video card and heatsink spacing. Also don't want to add too much pressure on any part of the circuit board and damage anything.

    I hope this can help any other p775**** laptop owners, the gpu heatsink really needs a new design or the designed / presumed to be on the GPU 3x cubes ??? should be the original design size vs what we received.
     
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  17. almostoast

    almostoast Notebook Guru

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    well i called em up. he had me take the back cover off and remove the two 8 gig ballistix ram sticks that were accessible and plug it into a different monitor. (16 gig still under the keyboard)still no good. then he looks up my order number and sees that it was just delivered yesterday afternoon and tells me he is really sorry about my brand new laptop blowing up and that he will call me back this afternoon with a solution to my problem.
    we'll see....

    man if the thermals are really this terrible stock how is it even profitable for them to ship these self destructing laptops to people. they offer aftermarket delidding and better thermal paste jobs at a premium when it should be undervolted and repasted as standard.
     
  18. almostoast

    almostoast Notebook Guru

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    Right, so here's a heads up on what the folks at Eluktronics had to say about my borked out laptop. I spoke with three dudes named Will, Paul and Brian over the course of two days, (Brian seemed to be the ringleader) and at first they asked me to do some basic troubleshooting like pulling out ram sticks and hooking it up to a different monitor that sort of thing. Well, none of that worked and then he asked me to take out the ram under the keyboard and i was like, 'is this going to void my warranty?' and was like ' well its a "do at your own risk sort of thing."
    I said hold up, full stop. I just want to send this computer back.
    The computer would only stay on for about 25 seconds whenever i would try to turn it on after letting sit for an hour. Otherwise if i tried to turn it on two times in a row it would only stay on for about 10 seconds. I flipped it over to feel the heat pipes after this 25 second ON period and MAN the 1080 heat pipes were scalding hot! ( just being on for 25 seconds) Black screen every time.
    So he told me to take it to UPS and as soon as he could see that they had possession of the laptop he would send a replacement. Letting me know that he was making an exception here. Did that, called in with the tracking number and i called today to make sure it was being sent out.
    He assured me that i would be receiving a NEW unit with their top of the line thermal paste job which consists of Cool Laboratory Liquid Ultra on the CPU and AS5 Thermal Compound on the GPU.
    It will arrive Monday. I'll keep you guys posted on how she runs when I get the new machine.
     
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  19. Falkentyne

    Falkentyne Notebook Prophet

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    Look.
    Just Return the laptop for a FULL REFUND.
    FULL. COMPLETE. REFUND.
    And if they refuse, contact your credit card company and do a charge back. have them deal with your bank. They won't be very happy and they will be FORCED to give you your money back. In a nightmare scenario, for THEM (not you), you would get the money back and may even keep possession of the laptop (this has happened at times when companies break the law and are unwilling to do anything--if your bank gives you back the money directly, then you just do what the bank says afterwards).

    Get a full refund.

    Then order it from a GOOD company who actually TESTS the thermal conditons properly, and will go the extra mile for you to improve cooling with new thermal paste.
    A company like HIDEvolution.

    @Donald@HIDevolution will set you up well.
    And you also will get a Prema Bios which will allow you to overclock to the limits of your hardware's thermal limits without throttling.
     
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  20. almostoast

    almostoast Notebook Guru

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    Wish I would have read the prema bios thread sooner than this afternoon.
    Sounds like you get a lot more from your machine.
    The deal is done. The first laptop was shipped out by me yesterday and the new one is in the mail.... It's too late where I'm at to call them again as the shop is closed now.
    I do feel a little funky about this whole thing though I have to honest.
    Does anyone know how long these guys have been around?
    Still I appreciate your advice on selecting a reseller partnered with Prema. You peeps seem like solid guys and gals on here.
     
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  21. almostoast

    almostoast Notebook Guru

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    I suppose I could leave the computer completely unopened and let him know I'm sending the new one back as well.
     
  22. Donald@Paladin44

    Donald@Paladin44 Retired

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    Yes, you can refuse the package when it arrives, and tell the driver to return to sender. Then, if you get any hassle with the refund, do a charge back with your credit card "not as described".
     
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  23. almostoast

    almostoast Notebook Guru

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    Is it possible you could pm me a quote on what it may cost to purchase this laptop through your company? I paid 2999$ shipped from Amazon.
     
  24. Donald@Paladin44

    Donald@Paladin44 Retired

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    PM sent.
     
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  25. almostoast

    almostoast Notebook Guru

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    Ahwww yeah boys! Just got off the phone w/ Mr Donald @ HIDevolution. Bout to go hard on a real computer that won't fart out on the first date!
     
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  26. Falkentyne

    Falkentyne Notebook Prophet

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    Awesome!! I Did my good deed for the day!
    @Donald@HIDevolution gets a new customer and @almostoast is going to get a properly working laptop fully and completely tested

    I feel so happy now!
     
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  27. almostoast

    almostoast Notebook Guru

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    Yeah, there was no way I was gonna be caught dead begging @Prema for his hard work. Best to just switch now before the hurt sets in.
     
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  28. Danishblunt

    Danishblunt Guest

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    Any updates yet? Would be interested in benchmarks and such with temps. I'm wondering if HIDEvolution can fix that garbage.

    Would be interested to know how that notebook performs when coming from HIDevolution. It's no secret that Clevo notebooks are garbage that needs to be modded in order to work. All clevos are good at is being loud, having high temps, being a workbox rather than a functioning notebook, having garbage driver support etc. If it wasn't for Prema clevos would have died out by now.

    It took quite a while for my P375SM-A to be on the level of a completely stock MSI GT 72, not performance wise, but actually being a functioning and non loud mess with speakers that don't give me a headache. So forget a high end clevo notebook for school or a workspace where you have co workers, because you'll be annoying the living hell out of people by just visiting a demanding site, with those ridiculous fan profiles.
     
  29. almostoast

    almostoast Notebook Guru

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    Welp, after much hemming and hawwing over the exact specs I wanted and the performance I could expect I decided to bump it up to the p870tm1-g. @Donald@HIDevolution is a true professional and a gentleman. He helped me go over my laptop no less than three times as I changed my mind over and over through out the weekend.
    So first thank you Donald, I havn't been this sure about spending so much money since grade school.
    Second, I need to thank this community. If it wasn't for you guys building up this wealth of information I never would have even know what an @Prema bios was or that buying a p775 series was going to probably burn down my house.
    I've been aware of @Mr. Fox from watching @OWNORDISOWN on YouTube and reading what he said about p870 series on these forums and his how to videos convinced me that I should listen to my elders.
    So, that being said I didn't sign for the eluktronics laptop and informed the driver that it will need to roll right on back to Delaware.
    In conclusion, I thank all of you in advance because I will no doubt have some serious questions about how best to tune this system when it arrives. Mr. Donald has already given me some of your names stating that your basically walking encyclopedias of computer savvy know-how.
    Here is what I have coming in a week or two.
    EVOC High Performance Systems P870TM1 17.3" Custom Built VR Ready Gaming Laptop w/ 1x or 2x GTX 1080
    LCD Panel

    17.3" 3K QHD (2560x1440) AUO 120Hz - 5ms - LED Matte Type Display - w/ nVIDIA® G-SYNC™ Technology (B173QTN01.0)
    Display Warranty
    30 Days Zero Defective Pixel Warranty (perfect panel guarantee) - $35.00
    Video Card
    NVIDIA GeForce GTX 1080 8GB GDDR5 X 200W + Vapor Chamber Dual GPU Heat Sink - NVIDIA G-Sync Enabled - $165.00
    Prema Custom BIOS
    Prema Custom BIOS - Latest Updated Version
    Processor
    HIDevolution Delidded - Unlocked, Under Volted and Overclocked 8th Generation Intel Core i7-8700K 6 Core-12 Thread Processor, 4.7 GHz (HIDevolution Overclocked to 4.8GHz) - GUARANTEED Performance (Thermal Grizzly Conductonaut included) - $120.00
    Thermal Interface Materials
    Thermal Grizzly Conductonaut + Gelid GC Extreme on CPU, Gelid GC Extreme on GPU, and Fujipoly Extreme Thermal Pads on heat sensitive surfaces – BEST PERFORMANCE - $30.00
    Memory
    32GB (2 x 16GB) G.SKILL Ripjaws Series Dual Channel DDR4/2666MHz - $205.00
    RAID Options
    no RAID (1st drive as primary boot drive, 2nd & 3rd drives as storage drives)
    M.2 SSD Slot 1 (supports PCIe or SATA)
    HIDevolution Approved 1TB M.2 SATA 6Gb/s SSD - $299.00
    M.2 SSD Slot 2 (supports PCIe and SATA)
    None
    M.2 SSD Slot 3 (supports PCIe ONLY)
    None
    1st 2.5" HDD/SSD Bay
    1TB Seagate FireCuda Gaming 7mm SSHD (ST1000LX015) - installed by HIDevolution - $54.00
    2nd 2.5" HDD/SSD Bay
    Empty HDD bay (with caddy/adapter)
    Wireless Cards
    Killer™ Wireless-AC N1550 802.11 ac/a/g/n 2x2 NGFF w/ Bluetooth 5.0 - installed by HIDevolution - $30.00
    Operating System
    Genuine Windows® 10 Home, 64bit, English - $80.00
    Operating System Reinstallation Media
    OS Reinstallation + Drivers USB Flash Drive - $25.00
    Office Software
    None
    Audio
    Foster Audio Speakers x 2
    Back-lit Gaming Keyboard
    Anti-Ghosting, Custom Macro Back-lit Gaming Keyboard
    Keyboard Language
    U.S. English
    Branding
    No Logo on LCD Cover and Bezel
    Warranty and Service
    1 Year HIDevolution Limited U.S. Warranty + LIFETIME HIDevolution Technical Support
    HIDevolution Limited Global Warranty
    NONE
    Bundled Accessories
    Everki Advance Laptop Bag - Briefcase, Fits up to 17.3” (EKB407NCH17) - $55.00
    HI-EVOC-P870TM1 1 $4,038.00
     
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  30. Danishblunt

    Danishblunt Guest

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    So... you have the notebook now?
     
  31. almostoast

    almostoast Notebook Guru

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    negatron.
    i have sent back the first p775 from eluktronics and refused delivery of the second. im waiting patiently for my machine from HIDevolution
     
  32. Danishblunt

    Danishblunt Guest

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    Do you have any games such as witcher 3, crysis 3, mafia 3, mankind divided or so?
     
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  33. almostoast

    almostoast Notebook Guru

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    i have gta5 and witcher 3, hunt showdown and will be getting farcry5...among many others
     
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  34. aIex

    aIex Notebook Consultant

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    I wonder what's the point of buying SSHD when you already have an SSD. Anyone?
     
  35. almostoast

    almostoast Notebook Guru

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    dont worry big homey, ill let you know what happens in novigrad.
     
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  36. almostoast

    almostoast Notebook Guru

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  37. aIex

    aIex Notebook Consultant

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    I believe it's an answer to my question. Have you had an option for 7200 RPM 1 TB HDD?
     
  38. almostoast

    almostoast Notebook Guru

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    Yeah I did have an option for that... I simply wanted the firecuda instead the barracuda. I have a 1tb ps4 pro that I constantly have wipe games from but I still like to play from time to time. I liked the idea of having a quicker way to get to old games I don't need on the ssd but still don't want the pain of re-downloading
     
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  39. Danishblunt

    Danishblunt Guest

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    You are the first clevo user to ever do that, you deserve an award. Finally I'll get something useful to either prove or disprove the other benchmarks I've seen.
     
  40. aIex

    aIex Notebook Consultant

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    I believe that when it comes to gaming, you'd benefit more from 7200 RPM drive then SSHD.
     
  41. almostoast

    almostoast Notebook Guru

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    is that right? you live and learn
     
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  42. yrekabakery

    yrekabakery Notebook Virtuoso

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    Seconded, I would take a 7200RPM HDD over a 5400RPM SSHD any day of the week.
     
  43. almostoast

    almostoast Notebook Guru

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    oh well shoot i guess I'll throw it in the trash fire when it gets here
     
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  44. aIex

    aIex Notebook Consultant

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    That's the way to go!
     
  45. Donald@Paladin44

    Donald@Paladin44 Retired

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    His games that he plays most often will be on the 1TB M.2 SATA SSD. Only older games, and all of his storage, will go on his SSHD.

    The FireCuda SSHD is typically best used for storage only, and the algorithm watches what you open most often and copies it to the 8GB of SSD on the drive, which makes opening those files just that much faster. This algorithm is dynamic, so it keeps track of what you are opening most often today, next week, next month and next year, and deletes from the SSD portion (it never leaves the mechanical portion) of the SSD what you haven't opened for a while to make room for what you are opening currently. Since it is not his operational drive, where all the work gets done, it is only his file cabinet, the SSHD will serve anyone better as a storage drive, even though the rotational portion of it is 5,400 RPM, than a pure mechanical 7,200 RPM drive. Even if you used a pure mechanical drive for storage only, and your operational drive is an SSD, you could not tell the difference between a 5,400 RPM and 7,200 RPM drive.
     
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  46. aIex

    aIex Notebook Consultant

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    He could benefit from file transfer speeds though. The "SS" part of "SSHD" won't have much use on a storage drive.
     
  47. Meaker@Sager

    Meaker@Sager Company Representative

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    It depends, if running a game on it or using a specific set of files often it could learn a pattern.
     
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  48. almostoast

    almostoast Notebook Guru

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    i think we have hijacked this thread
     
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  49. yrekabakery

    yrekabakery Notebook Virtuoso

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    SSHD actually works better as an OS drive if you can't afford an SSD. If you're using it for storage, it helps read operations mainly, but if the file sizes get too big (think modern 50+GB games), the flash cache gets flushed way too often that it doesn't benefit much, and then you're just left with a slow 5400RPM mechanical.
     
  50. Donald@Paladin44

    Donald@Paladin44 Retired

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    Please do a bit more homework.

    Exactly what would the difference in file transfer speeds be between 5,400 RPM and 7,200 RPM mechanical drive...140MB/s vs. 148MB/s +/-? Note that mechanical drives claim to be 6Gb/s, but that is only because they can plug into a 6Gb/s port, but they can only operate at 1.5Gb/s speeds.

    Therefore having an SSHD, with 8GB of SSD at +/- 550MB/s read speed, that stores that which is opened most often, and therefore on the 8GB SSD portion, will totally destroy a mechanical HDD at 7,200 RPM that can't go any faster than 150MB/s.

    Further, you are still ignoring that he has the 1TB M.2 SATA SSD upon which will be installed his OS, software, and the games he plays most often.
     
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