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    P870DM-G: fans spin up, beep noise and it shuts off

    Discussion in 'Sager and Clevo' started by Uftherr, Jul 27, 2019.

  1. Uftherr

    Uftherr Notebook Enthusiast

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    Hi there,

    after all kinds of fiddling with my P870DM-G (trying to get my 8700k to run), I couldn't get it working so I eventually gave up.
    Now I flashed back the original BIOS and it boots, obviously with the 6700 installed. For some reason (doesn't matter if I'm in UEFI or Windows), the fans start spinning up after 1-2 minutes, then the laptop keeps beeping until it shuts off. When I turn off the fans using the FN+1 key combination, the beeping stops.

    Now, it did this with the Dsanke BIOS as well. When I flashed it, I forgot the command "-rewrite" (only typed in "fpt -f BIOS.bin -y").But instead of just showing the three lines (erase, flash, verify), hundreds of lines of things it was flashing were listed, I couldn't help but think "shyte, I f'd up". I waited for it to finish, then did it the right way and everything seemed to run until the fan problem kicked in.

    Has anyone else ever experienced this? I just want to get it back to stock.

    Thanks, help is greatly appreciated!


    Edit: Oh, by the way, it's the GPU fan. And I was unable to install the GPU drivers, and the GTX 980 doesn't show up in the device manager. Maybe that little mistake I made during the flashing process ended up writing some stuff on the graphics card bios that doesn't belong there?
     
    Last edited: Jul 27, 2019
  2. Meaker@Sager

    Meaker@Sager Company Representative

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    It's an ECU panic meaning the system has issues reading one of the variables like fan speed of GPU temperature.

    The graphics card BIOS is a separate chip so wont have been written to.
     
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  3. Uftherr

    Uftherr Notebook Enthusiast

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    Okay, interesting, thanks.
    So is there anything I can do about it?
     
  4. Meaker@Sager

    Meaker@Sager Company Representative

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    Try re-seating the GPU and maybe speak to the BIOS developer about possible consequences of their code.
     
  5. tqthac

    tqthac Newbie

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    i have this problem too, NP9870-S, but in ny country cant access to Sager website, dont know how to contact them :(
     
  6. electrosoft

    electrosoft Perpetualist Matrixist

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    Were you running Dsanke or was it stock BIOS?
     
  7. tqthac

    tqthac Newbie

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    no, im using Sager stock bios, i repasting but sometime beep beep
     
  8. Uftherr

    Uftherr Notebook Enthusiast

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    I reseated the GPU with no improvement. I'll try contacting Dsanke, but I don't expect him to answer, since he's inactive in the official thread.
     
  9. artpra

    artpra Notebook Consultant

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    Flash full stock Clevo BIOS package form here (meaning both ECs and BIOS itself) with USB stick from DOS - don`t use programmer.
     
  10. Uftherr

    Uftherr Notebook Enthusiast

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    The EC firmware is flashed the same way as the BIOS using the FTP tool?
     
  11. artpra

    artpra Notebook Consultant

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    Refer to read me included in each package. For ECs:
    Code:
    How to flash EC firmware:
    1. Plug in AC adaptor.
    2. Run ECFlash.bat under pure DOS to start EC flash procedure, the system will shut down automatically when the procedure is finished.
    3. Plug off AC adapter for 5 seconds then plug in AC adapter.
    4. Power on system and enter CMOS setup to check EC firmware version.
     
  12. Meaker@Sager

    Meaker@Sager Company Representative

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    The ECU should always be flashed with the BIOS, some packages may flash both at the same time.
     
  13. Chastity

    Chastity Company Representative

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    And iirc the EC is flashed before the BIOS, if not done at the same time.
     
  14. Meaker@Sager

    Meaker@Sager Company Representative

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    Usually the safest way if you can yes.
     
  15. Uftherr

    Uftherr Notebook Enthusiast

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    Took me a while to figure out how to flash using DOS, but now that I've done it, the problem persists.
    I flashed the main EC first, then the 2nd EC, but I can't finish the BIOS because it auto shuts down before it can finish.


    Is there any way to prevent the system from shutting down?
     
    Last edited: Jul 29, 2019
  16. Meaker@Sager

    Meaker@Sager Company Representative

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    No, it's a hard wired safety feature.
     
  17. electrosoft

    electrosoft Perpetualist Matrixist

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    Looks like you might have to manually flash the BIOS again with an SPI since the EC part of the program seems to have worked.
     
  18. Uftherr

    Uftherr Notebook Enthusiast

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    Can't flash the BIOS provided in artpra's link using an SPI programmer, since it's not a .bin or .rom file.
    At least the P870DM-G is heavy enough to be a paperweight :p
     
  19. Meaker@Sager

    Meaker@Sager Company Representative

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    It can be used as a defensive weapon or other uses :p
     
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  20. electrosoft

    electrosoft Perpetualist Matrixist

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    Ouch, I did say back in June in your initial 870DM thread when you started this path:

    "As Meaker said, you want to be exacting in your BIOS upgrade if you take that path and the BIOS naming conventions associated with their respective models.

    WARNING: Dsanke can be finicky and I've had to crack open every machine I encountered that was flashed (8 and counting) and bricked and manually flash them to get them back to life again. One machine wouldn't work regardless of how many times it was manually flashed (some odd incompatibility), and I ended up regressing to the stock BIOS to get it to work. But when it works, it works well enough. I'm running DSANKE to get an 8086k going and it works great. I'm @ 4.5 all cores, all stress tests passed in my sig and it is seriously quiet during gaming and whisper quiet for normal use."

    It could have been that missed step when you initially flashed the system, Dsanke BIOS itself or a combination of both.

    @Prema had posted in another troubled 870DM thread that many who have problems with Dsanke don't go public but either reach out to him (or others) or just eat it. :oops: Even with his help, some machines are never quite right again.

    You could always order a new system board if it comes to that, since everything else is working as intended.
     
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  21. Uftherr

    Uftherr Notebook Enthusiast

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    @Meaker@Sager
    You saying that officially confirms my laptop is dead. :D

    @electrosoft
    Ah, the good old "I told you so". I feel so much better now :rolleyes:
    I'm also guilty of trying to contact Prema but he ignored me like a champ. I'm guessing he's sick of dealing with idiots who brick their systems all the time :p

    I'll try flashing the EC again. I made a backup of the EC firmware (at least I think that's what the chip was) using my SPI flasher (thinking it was the BIOS chip at first). I'll just play around with that, can't make it deader than dead anyway.
    If that doesn't work, I'll look for a replacement mainboard. Spare parts are pretty rare here in Germany, and probably extremely expensive.
    Maybe I'll find a board that natively supports the 8700k and a RTX 2070/2080. But first I need to save up some money, I'm only a poor student :p
     
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  22. Uftherr

    Uftherr Notebook Enthusiast

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    Okay, I've spent some time thinking about it and decided I should sell the machine. I'm not going to be able to fix it, and I'm just wasting my time.
    Should I sell the parts separately or the laptop as a whole, and is there a "market" section here in the forums?
     
  23. electrosoft

    electrosoft Perpetualist Matrixist

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    Unless you can verify the GPU is fine, I’d sell it as is with problems. The odds of the GPU being compromised are low, but unless you can verify what works and what doesn’t, you just don’t know.

    Or order a new system board, verify everything is working and sell it complete with the old CPU and config.
     
  24. Hackintoshihope

    Hackintoshihope AlienMeetsApple

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    Out of curiosity have you tried another GPU or tried to reflash the GPU vbios? It’s really sounding like this problem is GPU related.


    Sent from my iPhone using Tapatalk
     
  25. electrosoft

    electrosoft Perpetualist Matrixist

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    Agreed, at this point you would need access to a 980m, 970m or another 980 (or most likely another P870DM) to see what is working and what isn't. You never know what has gone bonkers.

    While Dsanke does lack the ability to detect the 980 properly and the second fan requires manual control, you're still left with a system, bought used, in an unknown state and you really don't know what is wrong.
     
  26. Rahego

    Rahego Notebook Consultant

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    At this point it will be hell lot hard to sell it. And even if you manage - probably for veeeery low price.

    If you have programmer - you should try to reflash vBIOS and BIOS to stock. If it wont work than meh - you're screwd. In my opinion worthy trying since it's broken anyway. Nothing to loose i guess.
     
  27. electrosoft

    electrosoft Perpetualist Matrixist

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    He has a programmer (I think @Uftherr needed it after the initial flash went wrong), but the problem is a bad flash with Dsanke and then the system will not revert back to stock when flashing the stock BIOS. It could be the BIOS flashing and or it could be something that happened during this whole process. But multiple flashes with Dsanke and multiple flashes with stock still haven't fixed the problem(s). If he could get his hands on another P870DM or even another 970m/980m card, he would be able to rule out many possible problems.

    There are some others who have had problems too and their systems never quite worked right again. I'm not sure where @ssj92 and his P870DM stand atm. I know @Prema stepped in to try and help clean up the mess Dsanke BIOS left, but I don't remember if he ever got it back to 100%?
     
  28. Meaker@Sager

    Meaker@Sager Company Representative

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    A full image backup is always best before starting modding ;)
     
  29. Hackintoshihope

    Hackintoshihope AlienMeetsApple

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    Before flashing anything I make ec, bios, and vbios backups with spi programmer before doing these modifications. But still at this point he needs to test additional hardware!


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