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    P955ER Searching for a Spare Part

    Discussion in 'Sager and Clevo' started by maxcyber, Aug 14, 2018.

  1. maxcyber

    maxcyber Newbie

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    Hi All,

    i messed up the RJ45 Jack on my Clevo P955ER. I've seen in the Service Manual that the RJ45 Jack is placed on a seperated PCB Board which is connected to the Mainboard.
    From the Service Manual i believe to get the Information that the RJ45 PCB should be Called:

    PCB:6-71-P950Z-D02
    BOM: 6-77-P950Z-D02

    The Reseller Brand is Schenker, means its labled Schenker Key 15 but that should not effect the PCB Board or?.

    I've already contacted Schenker, but it seems they won't sell me just the PCB, they want to charge some €€€ for their Service Fee and change the PCB by their Own.

    Also i've contacted the german Service Contract Partner and awaiting an Answer.
    Additionally i wanted to check @ Clevoweb but it seems the Site is currently unavailable.

    Is someone here who knows exactly what the mentioned Lan-Board will cost? And may someone has a direct contact to a reseller?

    Many Thanks & Regards,
    Maxcyber
     
    maxcyber, Aug 14, 2018
    #1
  2. jclausius

    jclausius Notebook Virtuoso

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    jclausius, Aug 14, 2018
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  3. XMG

    XMG Company Representative

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    Hi

    If you have a P955ER then it will still be within our 24 month warranty and so we can't sell you components to replce yourself like an RJ45 port as this would void the warranty. We don't charge much for labour when outside warranty, if we do this for you then your warranty will remain in tact and this is likely more valuable than voiding the warranty if you carry the work out yourself :)
     
    XMG, Aug 14, 2018
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  4. maxcyber

    maxcyber Newbie

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    Well then ill give your RMA a try - Thanks for your reply!
     
    maxcyber, Aug 14, 2018
    #4
  5. XMG

    XMG Company Representative

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    No problem, I'm sure they will look after your laptop!
     
    XMG, Aug 14, 2018
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  6. Meaker@Sager

    Meaker@Sager Company Representative

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    Plus you can be sure the condition of the machine is guaranteed.
     
    Meaker@Sager, Aug 14, 2018
    #6
  7. blacktape

    blacktape Notebook Guru

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    Do you have a link to where I could get the service manual for the P955ER?
     
    blacktape, Aug 23, 2018
    #7