Actually I purchased from PCMW less than two weeks ago. So far the computer (fusion 15.4 from outlet, version 2a) seems okay, although it took me a while to get it up and running;. I ordered on a Monday and received product the following Tuesday (which seems about right since they say their outlet products are prebuilt, waiting to ship).
Cons to my purchase:
- immediately transferred to google checkout when placing order, not sure about a company I can't deal with directly. I have yet to receive so much as a "thank you" from PCMW for purchasing from them.
- after I ordered and got no response from the company, I made an account on PCMWs site and e-mailed them a question (this was Thurs after purchase). I didn't get a response until after I received the laptop (almost a week later) and still not even an acknowledgement for my purchase. I had asked to merge my purchase with the account I establish on PCMW so I would have some type of assurance from them that they had my order.
- when I received the laptop, there was no bill of lading, packing slip, or anything else to prove I purchased it. Basically all I have is my credit card receipt and acknowledgement from google checkout. Hoping I won't need warranty work, cause I'm sure they'll give me grief about proving my ownership.
- upon unpacking and booting up laptop, no-go, as in Windows wouldn't load and was in a continuous boot-up loop saying installation couldn't continue and then would reboot. Pretty sure somewhere on their site it said they do a 3-day burn in with all their products, but obviously not this one as Windows had never been properly loaded. Fortunately I know enough about computers to F2 it, change boot up to "from CD" and then install the OS myself. The box did have my Windows 64 disc and a utlilities disc.
- upon actually loading Windows and getting it up and running, attempted to load all the W64 drivers. Things went well until I got to the WOW driver and then hard crash. I had to actually use an old XP OS disc to get access back to the computer and start over. Needless to say I have not tried loading the WOW driver again as I really don't enjoy doing repeated intalls of OS. Not sure if this means I'll be out the availability of WOW as I haven't played with it much (doing my own 3-day burn in to see if anything else goes South).
- in all fairness, I haven't contacted PCMW about my experience yet (waiting to finish my 3-day burn in and make one call or message). Not sure they would have told me much but to do what I did--can't imagine sending it back to have them load the OS, which they should have done properly to start with.
- this is primary my wife's laptop (I type this on my Dell XPS 1710, which I've had initial release with not one single problem), but I'm not sure I would buy another computer from them (might just be me, but a "thank you" seems appropriate for a $1600 purchase). I was interested in their "Edge" product, but if this is what I get with established hardware, don't think I'll be using them for new hardware that's bound to have problems.
Hope this is helpful...don't mean to bash PCMW as I did like you (ordered from PCMW after just finding them on the web and not really knowing them as a company), except I ordered before asking your question. Guess I was sucked in by their state of the art website. This is just a true accounting of my experience with them based on a product I ordered less than two weeks ago and received this past week...bill
edited to add parenthesis to clarify context in paragraph directly above.
Click to expand...
Problems? See this thread at archive.org.
but it seems Zepto uses a lot of Compal, so would chances be a Compal (even though you said it's not one?)
