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    Problem getting USB 3.0 speed

    Discussion in 'Sager and Clevo' started by fair_dincum, Jul 22, 2012.

  1. fair_dincum

    fair_dincum Newbie

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    Just received my Sager NP6165 / Clevo W150ER a few days ago and did a clean install of Windows 7 on it. Now I am trying to copy files from my Pivos Aios media player that has a USB 3.0 interface and when I connect it I get a "This device can work faster if connected to SuperSpeed USB 3.0 port" from Windows.

    The transfer speed I am getting is about 27-33 Mb/s which is the same as when I connect the player to the USB 2.0 port. The drive inside the player is 1TB WD Green Caviar 3.5" so I expect it to be faster than that.

    I have the latest USB 3.0 driver installed (Intel USB 3.0 Root Hub v.1.0.5.235). I have tried connecting the USB 3.0 device first and it does not make any difference.

    Anyone has any ideas why I am not getting USB 3.0 speeds?
     
    fair_dincum, Jul 22, 2012
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  2. Tmets

    Tmets De-evolving to Amoeba

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    I take it you are connecting to the usb3 ports rather than the usb2. Is the port showing up in device manager?
     
    Tmets, Jul 22, 2012
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  3. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    I wouldn't expect much faster speeds, while alot of new products are saying they are USB 3.0 compatible they are still limited on how fast they can physically spin. Since you have a regular hard drive it will never get to USB 3.0 or even max 2.0 speeds. Mechanical drives just cant spin faster enough. Even the top consumer SSD's on the market arent fast enough to get to full USB 3.0 speeds.
     
    Support.3@XOTIC PC, Jul 23, 2012
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  4. king601

    king601 Notebook Consultant

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    Actually he might be right because I got flash USB adata with USB 3.0. And writing speed of 45 mb/s and I am not getting the speed. In fact I am getting 24mb/s. I have all the latest Intel driver installed

    Sent from my LG-P500 using Tapatalk 2
     
    king601, Jul 23, 2012
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  5. Aeyix

    Aeyix Notebook Evangelist

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    Thats doesn't make sense. Check to make sure the device is working properly in the device manager. To my understanding, a spinning disc drive should be at least 50% faster on USB 3.0 based on reviews I saw over a year ago on the Seagate GoFlex USB 3.0.
     
    Aeyix, Jul 23, 2012
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  6. Dotcom93

    Dotcom93 Notebook Consultant

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    I am having the exact same problem! I connect USB 3.0 flash drives and hdd's but it gives me the same message as to you.

    Have you already tried connecting in Safe Mode? I can have 3.0 speeds there, no problems at all. I don't know what the problem could be...
     
    Dotcom93, Jul 23, 2012
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  7. aduy

    aduy Keeping it cool since 93'

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    For mine its not intel it says rensas usb 3.0 so you should get the drivers from your reseller.

    Sent from my DROID RAZR using Tapatalk 2
     
    aduy, Jul 23, 2012
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  8. ha1o2surfer

    ha1o2surfer Notebook Evangelist

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    Any hard drive now a days can easily max out USB 2.0 Speeds even if they are 5400RPM. Average read and write speeds for Hard Drives are 60-80MB/s Read and 50-60MB/s Write on continuous files.
    If Windows is saying "that this device can perform faster" and you have it plugged into a USB 3.0 port then make sure the plug is in all the way. Unlike USB 2.0, the 3.0 connectors are at the very front of the USB port and if it gets knocked it just a little bit, it will only run at 2.0 speeds. Another thing to check is to make sure it is actually a 3.0 port. I know it sounds dumb, but I have done it before ;) If you are copying a bunch of little files then maybe the drive isn't fast enough or you have a very fragmented drive.. haha. Download HDTune and run a test on the drive and see what speeds you are getting, if they are above 40MB/s it's safe to say you are running in 3.0 mode :)
     
    ha1o2surfer, Jul 23, 2012
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  9. fair_dincum

    fair_dincum Newbie

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    Yes, I am connecting to the usb3 port. This is what I have in the device manager: device_manager.jpg
     
    fair_dincum, Jul 24, 2012
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  10. fair_dincum

    fair_dincum Newbie

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    Here is the review of my drive from Tom's Hardware. The read throughput he's getting is 97 MB/s. Real-world USB 2.0 throughput is 35-40 MB/s.
     
    fair_dincum, Jul 24, 2012
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  11. king601

    king601 Notebook Consultant

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    you man could you go here :

    http://downloadcenter.intel.com/

    choose chipset>chipset software> and choose intel usb driver> download it and give it try . also please report whether this worked for you. also download latest chip set software with that and see if it works.
     
    king601, Jul 24, 2012
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  12. DVCal

    DVCal Notebook Enthusiast

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    wrong thread
     
    DVCal, Jul 24, 2012
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  13. fair_dincum

    fair_dincum Newbie

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    I already have the latest USB3 and Chipset drivers.
     
    fair_dincum, Jul 25, 2012
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  14. king601

    king601 Notebook Consultant

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    Do you know how to use Linux or installing it ?. If so , you can test hard drive file transfer to confirm if you have the same issue

    Sent from my LG-P500 using Tapatalk 2
     
    king601, Jul 25, 2012
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  15. gkrules

    gkrules Notebook Consultant

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    I'm getting 110mb/s transferring from the 7200RPM internal drive to a USB 3.0 5400RPM 1tb drive. I'm using the USB 3.0 drivers from the Sager website.
     
    gkrules, Jul 27, 2012
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  16. kookiesandmilf

    kookiesandmilf Notebook Consultant

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    sorry for bumping this thread out of no where.

    But i too am only able to get 31mbs max for usb 3. i've tested the external on a mac, and it received 93mbs...

    any idea what is going on?
     
    kookiesandmilf, Oct 28, 2012
    #16