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    Problem with fingerprint scanner

    Discussion in 'Sager and Clevo' started by rvghst, Oct 19, 2008.

  1. rvghst

    rvghst Newbie

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    I've got a Rock Xtreme 770 which has just developed a problem with the built in fingerprint scanner. Basically just stopped working - no hardware detected.

    Rock's support have just said "reinstall vista", which strikes me as overkill and not that likely to work anyway.

    Any suggestions?
     
    rvghst, Oct 19, 2008
    #1
  2. sterr

    sterr Notebook Guru

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    have you tried to just manually install the driver?
    also, try going to Add Hardware and finding the scanner
     
    sterr, Oct 19, 2008
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  3. checkmait

    checkmait Notebook Consultant

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    Reinstalling Vista would probably do the trick, but it's also probably unnecessary.

    Refresh the drivers. See if there are updates.
     
    checkmait, Oct 20, 2008
    #3