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    Problems with M860tu Wireless already!

    Discussion in 'Sager and Clevo' started by Gunsmith_Cat, Oct 7, 2008.

  1. Gunsmith_Cat

    Gunsmith_Cat Notebook Evangelist

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    Can anybody help?

    I booted straight from the box. I make a habit of checking Device Manager to make sure that everything I asked for is registering on there.. just to check if I need to install any drivers.

    I noticed that there was no wireless card listed in Device Manager. I tried loading the separately bundled Intel Pro Wireless driver disc and it told me the driver couldn't install because the device couldn't be found.

    I got the latest 5300 driver from the intel website (ver 12.0.4.0) and loaded that onto the laptop from a USB stick. That installed. Still no wireless 5300 listed under Network devices in device manager.

    Left it for a few minutes while I emailed Neil@Kobalt about it from this desktop. I opened device manager again just to torment myself... and now there's a 5300 recognised... along with an "unrecognised device".

    However... the 5300 (and unrecognised device) has a yellow warning marker, so still not working. :S

    Help??
     
  2. zfactor

    zfactor Mastershake

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    have you checked to make sure the card is seated right.. its pretty easy to do. i would check that myself. then uninstall all cases of the 5300 drivers. reboot and try a reinstall at that point..could be many things at this point still
     
  3. Gunsmith_Cat

    Gunsmith_Cat Notebook Evangelist

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    Would opening it void my warranty? I don't really know what I am looking for anyway. :(
     
  4. Renegade0721

    Renegade0721 Notebook Consultant

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    Have you tried windows update yet it might fix the driver issues
     
  5. Zenica

    Zenica InterArmaEnimSilentLeges

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    Try Fn+F11
     
  6. Renegade0721

    Renegade0721 Notebook Consultant

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    Try disabling and then enabling the wireless card
     
  7. Gunsmith_Cat

    Gunsmith_Cat Notebook Evangelist

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    Done all those suggested things already. :(
     
  8. Zenica

    Zenica InterArmaEnimSilentLeges

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    Nothing in DevMgr to suggest it is there?

    No "unknown" devices or "pci device" under system devices?
     
  9. milcs

    milcs Anti-fanboy

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    Noob! :)
    Phone the Kobalt brothers.
    I'm quite sure you just having "know-how" problems, so don't worry ...
    I'm sure is nothing serious.

    Mine worked out of the box... I did download new drivers from the Intel Website though. Try those... Connect the laptop directly to your router (with a cable) and go from there.

    Point is... don't panic! :p
     
  10. Gunsmith_Cat

    Gunsmith_Cat Notebook Evangelist

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    Milcs, I've done everything that everyone here has suggested already... before I asked for help. :(

    EDIT: Only thing I haven't done is opned it up... bit scared of making something loose.
     
  11. milcs

    milcs Anti-fanboy

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    Did you give them a call?
    I'll give you a hand when I'm back home. I can even point you to the drivers on intel website.
    Positive... :) Don't let such a thing detract from the rest.

    EDIT: Oh, ok... just read all your post and finally got it. Can't really say what's going on there... but I'm pretty convinced is a software problem.
    Did you try to uninstall the drivers for the wireless? Then go to device manager and right click on the wireless device (that is not being properly recognized) and go to properties. Choose to re-install the drivers and choose to choose the drivers yourself. Point it to the driver you donwloaded from intel and it should work...
    If not, I don't really know what to say.
     
  12. Gunsmith_Cat

    Gunsmith_Cat Notebook Evangelist

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    Just doing a clean install of Vista again, since it comes with Service Pack 1 on the disc, I won't need to be connected to the internet yet to get further updates. Those can come later... just as soon as I get the wireless sorted. :S
     
  13. MrDJ

    MrDJ Notebook Nobel Laureate

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    dont worry cat, i had the same problem with it not connecting to my bt home hub. rang them up and they sorted it.
     
  14. Gunsmith_Cat

    Gunsmith_Cat Notebook Evangelist

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    It isn't my ISP though. It is a problem inside the laptop. :(

    I'm gutted now because the clean install erased my personal avatar (a Bass Clef) that was available on there before... I love playing Bass Guitar so I was amazed they had a Bass Clef on there to choose. Now it's gone. :(
     
  15. zfactor

    zfactor Mastershake

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    you can get that back cat its under control panel, user accounts, change picture at the top to get you note back
     
  16. zfactor

    zfactor Mastershake

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    also i doubt you would void your warranty by checking the wifi card
     
  17. Gunsmith_Cat

    Gunsmith_Cat Notebook Evangelist

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    *sigh* Why did Microsoft feel they needed another platform? XP was fine. Vista is doing my head in.
     
  18. zfactor

    zfactor Mastershake

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    if there is anything in vista you have a problem with lmk i know vista very well im one of the few that actually prefer it to xp
     
  19. ioaniro

    ioaniro Notebook Evangelist

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    Actually I had the same problem as you, I did a clean vista install because I wanted to put a different hdd inside. So I took out the HDD that came with the computer put mine in did the clean install, managed to get all the driver except for an unknown device and the wireless (which was thee but had an exclamation thingy). In the end I told vista to look for drivrs on the old HDD (since I had the original one in a usb adaptor) and eventually afer some minutes he found something that worked... Still can't figure out why it didn't work when I gave him the drivers though...In any case hang in there I'm sure there is nothing loose inside, is just a vista driver thing.

    If it helps, the driver vista found was provided by intel, date 7/8/2008 version 12.0.0.82
     
  20. zfactor

    zfactor Mastershake

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    ioaniro which driver are you running for the 5300? that might help out here
     
  21. Gunsmith_Cat

    Gunsmith_Cat Notebook Evangelist

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    I've taken the latest one from Intel's site. As it's a clean Vista install, I'm hoping that the driver is accepted instead of it wanting to keep the old driver.
     
  22. Gunsmith_Cat

    Gunsmith_Cat Notebook Evangelist

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    It's a bit daunting as well, because my Vista performance score is now showing as 1.0 when it used to be 5.0 (GPU was about 5.6 I think)... so as soon as I can install the Nvidia drivers things should be okay again. :S
     
  23. Gunsmith_Cat

    Gunsmith_Cat Notebook Evangelist

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    And now a stuck pixel has appeared.!!!!!!!
     
  24. zfactor

    zfactor Mastershake

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    its 1.0 because you need to run the performance test after installing all the drivers
     
  25. ioaniro

    ioaniro Notebook Evangelist

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    Stuck might be ok, you might be able to recover it. After finishing the install try the power off/massage technique and some of the software for getting the pixel back in action. Usually they come around.
     
  26. zfactor

    zfactor Mastershake

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  27. Gunsmith_Cat

    Gunsmith_Cat Notebook Evangelist

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    Yeah, I did a thread post on here about that to help somebody who had the same probs. Unfortunately, they've never worked for me. :(
     
  28. Tarentum

    Tarentum Notebook Deity

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    Why didn't you get Kobalt to install your OS? Might want to send it back for them to do that :)

    Also, make more threads; it'll get stuff fixed faster! :p
     
  29. Gunsmith_Cat

    Gunsmith_Cat Notebook Evangelist

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    The OS was already pre-installed by them. I chose the clean install option when I re-installed. By that, I meant that I chose to have all files and drivers erased to start from scratch after the OS had loaded up.
     
  30. Renegade0721

    Renegade0721 Notebook Consultant

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  31. Gunsmith_Cat

    Gunsmith_Cat Notebook Evangelist

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    :( I got so wrapped up in my own misery that I didn't realise how much I was posting out of desperation. Apologies. :(