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    Problems with Mata BD-MLT UJ240AS

    Discussion in 'Sager and Clevo' started by emammendes, Oct 15, 2011.

  1. emammendes

    emammendes Newbie

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    Hello

    Since day one, the mata bd-mlt UJ240AS on my sager 7200 does not read a single DVD movie. It has no problem reading blue-ray discs or writing dvds and blue-rays.

    The notebook is under warranty but in the US. I don't want to pay to send the driver all the way to the US.

    Is there a firmware upgrade?

    Any suggestions.

    Many thanks

    Ed
     
    emammendes, Oct 15, 2011
    #1
  2. Alex

    Alex Super Moderator

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    Could this be a software issue?
    Do you have dvd playback software installed like Powerdvd, Windvd etc
     
    Alex, Oct 15, 2011
    #2
  3. ettornio

    ettornio Notebook Deity

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    Have you tried writing a video file to a DVD-R then playing it back in any media playing software with the drive you suspect to be faulty? That would be a good test.
     
    ettornio, Oct 15, 2011
    #3
  4. KLF

    KLF NBR Super Modernator Super Moderator

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    Boot with any OS install DVD, that way current (possibly corrupted) OS drivers do not interfere at all.
     
    KLF, Oct 15, 2011
    #4
  5. Anthony@MALIBAL

    Anthony@MALIBAL Company Representative

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    Is it just video DVD's or does it also affect game install disks/Operating system media? This would rule out whether it's a DVD reading issue or a codec/playback issue.
     
    Anthony@MALIBAL, Oct 15, 2011
    #5
  6. Prema

    Prema Your Freedom, Your Choice

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    It may be a DVD region protection...click the windows logo and type into the search field "Device Manager" then under DVD ROM DRIVE you will find your Burner...doubleclick and check the DVD REGION TAB for "Current Region" and "Changes Remaining". Don`t change anything and report back.
    These drives have two lasers, a red one for cd/dvd and a blue one for BR.
    If you can not even read data DVDs then the red laser may be dirty or DOA.
     
    Prema, Oct 16, 2011
    #6