Problems with my np8130/pmh151hm1

Hi there all, I have a P151hm1 with a 560m that I bought from Malibal, and I've been having some serious problems recently with my graphics card.

Recently every once in a while the screen will black out and an error message will pop up saying "The video driver XXX.XX has crashed" then something about the world kernel and it's all kind of all right for a while. Now this is fine, I honestly don't mind it too much. But recently this will happen once, then about 5 minutes later is will happen another 5 times in about 3-4 seconds, and then strange colors start popping up (like multicolor streaks) in straight lines. This will continue for about 1 or two minutes, and then BAM bluescreen.

I've tried everything I can think of, I've used about 5 beta drivers, the 285.XX official driver, the 267.XX driver that came on the drivers disk.

Is there anything I can try to make this stop happening? Or will I need to send it in, I can try to clarify my problem if what I wrote above didn't make any sense.

 

Have your checked your temps at all with HWmonitor? It could possibly be overheating related. You should see temps less than 80-90C at the highest.

Other than that, you can try running memtest to make sure it's not failing memory, check disk to check the hard drive, and worst case scenario- you can do a fresh windows install.

If that doesn't work, you can always open a support ticket on our site. It could be as serious as a failing GPU. (assuming nothing else has worked)

 

I check my temps frequently, and have never seen my laptop go over 75C, I'll try those other things you suggested though, hopefully that will ix it.

 

download who crashed (in my sig below) which will give a dump report of the bsod. post the result on here and this might help finding out the culprit.

 

Ok, I've done that, the reason I'm using the older driver is because the problems mentioned in the first post happen less frequently on this driver than on any newer driver I have tried.

On Sun 2/12/2012 11:50:36 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\021212-48594-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x156FE8)
Bugcheck code: 0x116 (0xFFFFFA800DB0A010, 0xFFFFF8800F3B0FE8, 0x0, 0xD)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 267.78
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 267.78
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 267.78 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_TDR_ERROR

On Sun 2/12/2012 11:50:36 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D000)
Bugcheck code: 0x116 (0xFFFFFA800DB0A010, 0xFFFFF8800F3B0FE8, 0x0, 0xD)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

 

strange as it mentions 267.78 in the dump. ive not seen that driver before.
the nearest one i could find was Verde Driver v267.76 WHQL March 24, 2011

is that a modified driver you are using?
try here which gives the last 20 drivers released NVIDIA Driver Downloads - Advanced Search

also might be worth doing a safe mode install with driver sweeper just in case their are left overs from previous driver which are conflicting.

 

You can try the new 295.51 beta driver from NVIDIA. Pick "clean install" when you install this to clean out the old display driver. Other people might recommend using driversweeper to clean out the older drivers.

 

267.78 was the one that came on the drivers disk.

I'll try that bloodo.