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    Problems with new Clevo P375SM

    Discussion in 'Sager and Clevo' started by HUSH1994, Aug 17, 2015.

  1. HUSH1994

    HUSH1994 Notebook Geek

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    Hi,

    I got a P375SM which has i7-4800MQ and GTX 880M SLI from CEG. I installed Windows 10 Pro and all the drivers yesterday and have a few problems with it.

    1. Sometimes, the touch pad and keyboard won't respond at all, until I reboot, while an external mouse and keyboard work perfectly. The mouse sensor program in the notification area doesn't show any signs of input when the pad is not working.

    2. The CPU fan is very noisy when the laptop is in performance mode, even though Origin was the only program and it is taking ~20% of the CPU resource according to the task manager.
     
    HUSH1994, Aug 17, 2015
    #1
  2. clevo-extreme

    clevo-extreme Company Representative

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    Why you don't ask directly support?

    Gesendet von meinem SM-G920F mit Tapatalk
     
    clevo-extreme, Aug 17, 2015
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  3. HUSH1994

    HUSH1994 Notebook Geek

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    I think that it might be a driver issue, I asked them before and they told me that the CD has drivers for Windows 8.1, so I want to know if anyone else had this issue or not.
     
    HUSH1994, Aug 18, 2015
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  4. HUSH1994

    HUSH1994 Notebook Geek

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    I found out something interesting. When the keyboard/touch pad don't work, I opened Logitech Gaming Software and tried changing the actions of my mouse keys. The key presses are getting recognized, but seems like the OS isn't responding to them for some reason. I also got another HDD and installed W8.1 on it, and it is working perfectly fine so far.
     
    HUSH1994, Aug 20, 2015
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  5. HUSH1994

    HUSH1994 Notebook Geek

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    Just booted W10 into safe mode and the keyboard and mouse work properly, seems like a startup program or service could be the problem...
     
    HUSH1994, Aug 20, 2015
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  6. HUSH1994

    HUSH1994 Notebook Geek

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    This seems weird, when I remove the Sentelic mouse pad driver everything works perfectly....
     
    HUSH1994, Aug 20, 2015
    #6