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    Programs Not Starting Up (nothing happens)

    Discussion in 'Sager and Clevo' started by marcolorenzo, Mar 11, 2012.

  1. marcolorenzo

    marcolorenzo Newbie

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    Hey guys, I just bought a new Clevo P150HM about 2 weeks ago. Since then, I've played Shogun 2: TW (with DirectX 11 enabled), NFS: Hot Pursuit, Rage, Crysis, Co MW2 and Mass Effect all without problems. In the first couple of days, I also ran 3DMark06 and was able to go through the whole test without any problems.
    Recently, I tried running 3DMark11 and for some reason, it wouldn't start. I'd see the little blue circle next to the mouse spinning a little bit and then it'd disappear and nothing would happen. A quick look in the Task Manager shows me that it's not running at all. I then tried 3DMark Vantage and got this "System info Error". Then I went back and tried 3DMark06 and now I'm getting the same error. I've tried uninstalling and reinstalling the programs as well as uninstalling my GFX card drivers as well as doing a Driver Sweep and then reinstalling my drivers but still the same thing. My games still worked fine though.
    But now I've just installed Crysis 2 and it works fine, except for when I install the DirectX 11 Patch and then it would just not start. No black screens or errors, just nothing happens when I double click on the icon. All my other games are working fine though but they're all DirectX 9 so i have a slight suspicion it's got something to do with DirectX 11 (although the Heaven DX11 Benchmark app works perfectly). What could be causing this? I have DirectX11 installed as well as the latest Catalyst drivers installed. My specs are:


    i7-2670QM
    Radeon HD 6990m 2GB
    16GB 1333MHz RAM
    500GB 7200RPM HDD
    Windows 7 Ultimate


    I've just used Windows Repair but the same problem persists. Any help would be much appreciated!

    Edit: By the way, in regards to the "System Info Error" for 3DMark06 and Vantage, I've already tried the 2nd method outlined in: http://www.tomshardware.co.uk/forum/240657-39-3dmark06-system-info-error but that doesn't apply to me.

    "- First to confirm this will indeed solve your problem. Open the Run Box (Start / Run) and type " Msinfo32 " and hit enter.

    - The System Info tool should open with an error displayed " Can't Collect Information - Cannot access the Windows Management Instrumentation software. Windows Management files may be moved or missing."

    I didn't get that error unfortunately...
     
    marcolorenzo, Mar 11, 2012
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  2. Anthony@MALIBAL

    Anthony@MALIBAL Company Representative

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    I've seen this before when a hard drive is failing or when the Windows install is wrecked. You can try doing a full Windows reinstall and/or using Hiren's bootcd to do a hard drive test (and memtest while you're at it).
     
    Anthony@MALIBAL, Mar 11, 2012
    #2