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    Question about XoticPC Sager products

    Discussion in 'Sager and Clevo' started by ComradeNF, Jul 18, 2011.

  1. ComradeNF

    ComradeNF Notebook Evangelist

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    I ordered a NP8130 last week, with the total price being $1600. I ordered the 3 years extended parts warranty. Lets say I receive my notebook and I am unhappy with it, would XoticPC refund the entire price of the notebook, as well as the warranty price (asking since it isn't a physical part).
     
    ComradeNF, Jul 18, 2011
    #1
  2. Justin@XoticPC

    Justin@XoticPC Company Representative

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    If you return the notebook you would get a FULL REFUND less shipping. (If returned in the 30 Day Return Period). :)
     
    Justin@XoticPC, Jul 18, 2011
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  3. ComradeNF

    ComradeNF Notebook Evangelist

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    What if I got free shipping on my purchase?

    Also, will I have to ship the notebook back to you in my expense?
     
    ComradeNF, Jul 18, 2011
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  4. Justin@XoticPC

    Justin@XoticPC Company Representative

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    When a Free Shipping promotion is provided we take the price of shipping off the price of the item and still charge for shipping. Yes if you return a notebook for refund you pay for the shipping charges to ship it back. Let me know if you have any other questions!
     
    Justin@XoticPC, Jul 18, 2011
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  5. ComradeNF

    ComradeNF Notebook Evangelist

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    Actually I do have another question. So lets say my GTX 560m dies in 2.5 years (I bought the 3 years parts warranty). What would you guys replace it with? Would it be a GPU of the same value? I doubt there will be any 560m's available that far ahead in time.
     
    ComradeNF, Jul 18, 2011
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  6. Justin@XoticPC

    Justin@XoticPC Company Representative

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    I suspect they will still be available. :) We are still supplying old 9800M GTX's and other older GPU's that come in for warranty repairs. If at worst case there are none available you would get a upgrade to the new GPU that is available and is supported.
     
    Justin@XoticPC, Jul 18, 2011
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  7. DoDeH1

    DoDeH1 Company Representative

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    This is very nice...
     
    DoDeH1, Jul 18, 2011
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  8. chrisxnguyen

    chrisxnguyen Notebook Geek

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    May I ask why you are unhappy with your purchase?
     
    chrisxnguyen, Jul 18, 2011
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  9. saturnotaku

    saturnotaku Notebook Nobel Laureate

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    He was speaking in the hypothetical.
     
    saturnotaku, Jul 18, 2011
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  10. chrisxnguyen

    chrisxnguyen Notebook Geek

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    Whoops. Sorry! I misread it.
     
    chrisxnguyen, Jul 18, 2011
    #10