I had bought a NP9380-S from Xotic-PC with the Carbon Fiber Wrap modification. The C Panel (I think that's the one, it's the one with the keyboard/pad) wrap has been having some problems with the wrap coming loose around the keyboard. This is causing the left shift key to become stuck all the time. I have to use something to smooth it out quite often.
Is there an easy way to remove this panel to remove the wrap for someone who is not all that familiar with taking apart laptops? (I'm fine with desktops, but I'd be worried about putting everything back together if I had to gut the laptop to fix this problem).
Thanks.
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Support.3@XOTIC PC Company Representative
It does require full disassembly to take the wrap off. If its starting to come loose around the keyboard we can set up an RMA to get it checked out and fixed. You can click on my name in my signature to send me a PM and I can let you know how to set this up.
Unfortunately I dont have a link to provide on how to take it apart. If you're up to the task you are welcome to take the computer apart and it wont void any warranty, just be careful as any damage caused is not covered under warranty. -
I'll take it into consideration. I just did not want to be without a laptop for a few weeks for just a wrap fix. At the moment it is not critical since I am using an external keyboard/monitor/mouse while I'm at the house.
I may just end up removing it myself since it will not void the warranty (as long as there's no damage). -
Support.3@XOTIC PC Company Representative
You can try taking a hair dryer to it to see if it will "shrink" it back into place so its not catching the shift key.
Question on removing Carbon Fiber Wrap from NP9380-S
Discussion in 'Sager and Clevo' started by allgoodt, Mar 3, 2014.