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    Replacing GeForce GTX 970M with Quadro K4100M, issue on SAGER NP9752

    Discussion in 'Sager and Clevo' started by martan1912, Feb 12, 2015.

  1. martan1912

    martan1912 Notebook Enthusiast

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    I hope someone can help me here a little.
    I bought Sager NP9752 (Clevo P750ZM) and I want to change the GPU. I got Quadro K4100M from Ebay (HP OEM) and when I placed it into the slot, put it back together, laptop doesn't even boot into BIOS. What am I doing wrong? Is it a problem that the Quadro card is supposedly HP OEM? Does it even matter? It fits good into MXM 3.0b slot.
    I've never upgraded GPU on a laptop so I'm new to this. I spent about $500 on Quadro card and I'd like to make it work.
    When I put GeForce 970M back, laptop works just fine.

    Thanks for help.
     
  2. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    Most likely yes its because its an HP card. I know for sure GeForce cards have to be Clevo, I would expect the same from Quadro cards.
     
  3. martan1912

    martan1912 Notebook Enthusiast

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    So that means there is no way to make it work with this card?
    Thank you for replying btw.
     
  4. jaybee83

    jaybee83 Biotech-Doc

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    i know this wont help u much in your current situation, but before spending 500 bucks on a gpu you should better do proper research first and make sure it would actually work :)

    that being said, MXM gpus, although physically interchangeable, heavily depend on system bios and vbios compatibility in order to work properly. clevo machines are known to accept clevo and msi cards to varying degree, but i havent seen a single case of an HP gpu being installed successfully in one. best thing to do is try and give back the quadro card or sell it off and look for a clevo card instead!

    cheers
     
  5. TomJGX

    TomJGX I HATE BGA!

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    Retrun the HP GPU.. HP has seperate vBIOS chips on Mobo and stuff and hence it won't work in clevo...
     
  6. martan1912

    martan1912 Notebook Enthusiast

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    I guess I jumped the gun. Is there a place where one can buy a compatible Quadro card for Clevo/Sager notebooks?
    Thanks for clarifying compatibility for me. Ebay seller emailed me that this HP card should work just fine. I should have done my own research. Will return it.
     
  7. jaybee83

    jaybee83 Biotech-Doc

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    u can try CEG (Clevo Extreme Gaming), they have their own little MXM GPU shop and they can help you with compatibility, should u need a special vbios or something :)
     
  8. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    Since the model is still current your original reseller may be able to get you one. I see Sager currently offers the 5100M and 3100M, but not the 4100M. But they may be able to get a hold of one for you. Your reseller should be able to help you look into availability and pricing. You could also try contacting Sager directly.
     
  9. martan1912

    martan1912 Notebook Enthusiast

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    I did email Sager, $775 for K3100M is little more than I'm willing to pay. I don't need K4100M , but $500 was a good price, so I took it. It didn't work out too good.
     
  10. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    Just curious, what are you looking to get a Quadro for? Any particular programs that you are using which work better with the Quadro?
     
  11. martan1912

    martan1912 Notebook Enthusiast

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    I'm using it with AutoCAD, some Inventor work and some Revit once in a while. But mainly for AutoCAD, 2D or 3D work. It's a day and night difference comparing to GeForce cards. They are good for gaming, but they can't keep up with Quadro with that kind of work.


     
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  12. Meaker@Sager

    Meaker@Sager Company Representative

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    Yeah the Quadros do carry a steep price tag, I got a cheap K3000M as a spare card off ebay for not much so it's worth keeping an eye out and seeing if you can pick one up.
     
  13. bonnie.clyde

    bonnie.clyde Notebook Consultant

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    Are you try to flash your HP K4100M with respective Dell or Clevo vBIOS? It should work.
     
  14. Prema

    Prema Your Freedom, Your Choice

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    All you need to do is flash Clevo or Dell vBIOS to your K4100M and .inf mod the driver.
    Original HP vBIOS is missing required header data, which in an HP is hosted in the system BIOS.
     
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  15. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    Thanks for this Prema. We dont hear much about installing HP GPU's around here so was hoping you'd chime in with some knowledge!
     
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  16. TomJGX

    TomJGX I HATE BGA!

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    You always learn something new when Prema says something :D
     
  17. jaybee83

    jaybee83 Biotech-Doc

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    unending source of wisdom indeed ;)
     
  18. martan1912

    martan1912 Notebook Enthusiast

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    Hi, thanks for the advice, but how do you do that when you can't even get to the bios screen on boot? You do it on a different device?
     
  19. Prema

    Prema Your Freedom, Your Choice

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  20. martan1912

    martan1912 Notebook Enthusiast

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    I guess that's an answer too.
     
  21. martan1912

    martan1912 Notebook Enthusiast

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    So are you saying that a Quadro card pulled out of Dell laptop will work with Clevo/Sager without a modification that would have to be done elsewhere?
     
    Last edited: Feb 17, 2015
  22. TomJGX

    TomJGX I HATE BGA!

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    I think what Prema is saying is that your Quadro card needs to be flashed with a Clevo vBIOS in another MXM 3.0B laptop and then you can boot and use it in your Sager..
     
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  23. martan1912

    martan1912 Notebook Enthusiast

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    I think I got it the same way, but I already returned the HP card. So I wonder if I get another one coming from Dell laptop, I'd like to know if that would work. I don't have another laptop with MXM 3.0 A or B, nor I know anyone with one, so I'm limited.
     
  24. TomJGX

    TomJGX I HATE BGA!

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    Not sure about Dell.. Clevo laptops are really fussy about vBIOS.. Supposedly it's due to the way the cards report to the EC.. Give it a shot otherwise, just stick with a Geforce card.. Do you really need a Quadro GPU?
     
  25. martan1912

    martan1912 Notebook Enthusiast

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    For my CAD work Quadro makes a difference. GeForce can't handle AutoCAD viewports and some 3D modeling as Quadro, unfortunately. There is a K2100M on Ebay for under $100, came from Dell M4800, I wonder if that would work. Maybe I'll just buy it and if it doesn't , another return...
     
  26. martan1912

    martan1912 Notebook Enthusiast

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    I got my answer. Sager tech support replied Dell card will not work and that they don't have VBIOS I could use either.
     
  27. Meaker@Sager

    Meaker@Sager Company Representative

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    That or remove the vbios chip and manually flash it.
     
  28. martan1912

    martan1912 Notebook Enthusiast

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    That's something I've never done, so I wouldn't even know where to start. I guess there is everything on internet, one just needs time to research. My understanding from previous replies is that I would need another laptop with MXM 3.0, since mine wouldn't even boot to bios.
     
  29. Meaker@Sager

    Meaker@Sager Company Representative

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    It would require de-soldering the chip and replacing it. Is there a clevo K4100M though, if not there is not much you can do.
     
  30. Prema

    Prema Your Freedom, Your Choice

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    Just ask the seller to flash your card with a vBIOS of your choice before shipping

    LOL!

    Only Dell AMD cards do not work in Clevo. Only Dell AMD cards use a different unit to report the temps to the EC and cause a thermal shutdown when used in Clevos.
    NVIDIA cards work just fine.

    On a side note I am using an HP Quadro K5000M in a Clevo P170HM3 myself.
     
    Last edited: Feb 18, 2015
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  31. martan1912

    martan1912 Notebook Enthusiast

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    Ok, so can you please give me a straight answer?
    If I buy this card on Ebay: http://www.ebay.com/itm/191432100545?_trksid=p2060778.m1438.l2649&ssPageName=STRK:MEBIDX:IT
    Is it going to work with Clevo/Sager without a need of flashing new vBIOS?
     
  32. Prema

    Prema Your Freedom, Your Choice

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    Depends on your monitors resolution. If its just FHD then it should be PnP.
    For a 3K/4K screen you will need to know the exact vBIOS revision.
     
  33. martan1912

    martan1912 Notebook Enthusiast

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    Right now it is 1@ 2560x1440 and 2nd@1600x1200, but I'm planning on getting a 4k monitor within a year. What will exact vBIOS revision tell me? Or, what should I look for? I'll try to ask for it the seller.
     
  34. Prema

    Prema Your Freedom, Your Choice

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    I am talking about the internal screen only.

    Most Kx100M vBIOS (vendor independant) do not support high res internal screens.
    They need a special vBIOS.
     
  35. martan1912

    martan1912 Notebook Enthusiast

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    In that case it is 1080p. So in your opinion this card is a go without any additional modification? Just put it in, install a driver and done?
     
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  36. TomJGX

    TomJGX I HATE BGA!

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    It should be.. You might need to mod the inf for the driver but I'm not sure... Whichever modding inf is quite easy :D.. At least for GeForce cards.. Don't know if Quadro drivers are different etc.. @Prema is the one to confirm this..
     
  37. Meaker@Sager

    Meaker@Sager Company Representative

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    I believe the quadro should not need it as it uses a slightly different method of handling hardware IDs.
     
  38. martan1912

    martan1912 Notebook Enthusiast

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    Well, what can go wrong, right? It's only $85.00, it either works or not, I might just pull the trigger on it.
    Wait, is it still ok to say "pull the trigger" on internet?
     
  39. Meaker@Sager

    Meaker@Sager Company Representative

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    Just about, you will only flag on a couple of databases and your hdd will make a log ;)
     
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  40. martan1912

    martan1912 Notebook Enthusiast

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    I'll leave a note for "them" to modify INF for me while they're in there, at least get some use of it, right?
     
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  41. martan1912

    martan1912 Notebook Enthusiast

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    Just an update. I got the Quadro K2100M from Ebay, installed. Sager BIOS doesn't recognize it (unknown VGA), but OS does and after installing the driver everything seems to work fine. GPU-Z shows all the proper values and Device manager as well. Not bad for $85.00
    But, what's up with Sager BIOS ?
     
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  42. Prema

    Prema Your Freedom, Your Choice

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    The BIOS menu just shows a list of names of cards, if the name isn't there it'll show as "empty" or "unknown", that has nothing to do with functionality.
     
  43. Srikar

    Srikar Notebook Evangelist

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    I can confirm what Prema says (with your mod). My BIOS still says there's nothing there on the 970 in my 170em, but it sure does run beautifully.
     
  44. Meaker@Sager

    Meaker@Sager Company Representative

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    Exactly, it's just a string to fill in the ID box, it does nothing else.