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    Replacing RAM and warranty qs

    Discussion in 'Sager and Clevo' started by lucia, Oct 25, 2011.

  1. lucia

    lucia Notebook Consultant

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    This may sound daft considering my laptop came from Kobalt so I am at present without warranty but...........

    I have 2 x 4gb RAM and after an unexplained random shutdown and advice here I ran Memtest and yes it turns out something is dodgy.

    From reading a previous thread, it seems the RAM is installed under the keyboard and Clevo say do not touch (and I don't really want to)...........

    Kobalt is currently in suspended animation and may get taken over or may get liquidated. Thus if it gets taken over I may have some warranty cover.........

    I know it can be done at home technically but if I do this am I giving an excuse to whoever possibly takes over the warranties to say I have invalidated it? (USA & OZ resellers bear in mind that here in the UK they are not all as nice as you guys :) )

    Second: can I leave it for a while if I am rigorous in saving my work?
     
  2. jclausius

    jclausius Notebook Virtuoso

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    You could operate that way, but in the end, I think you'll end up more and more frustrated due to the randomness of bad memory related problems.

    Changing memory will not invalidate the warranty. I would recommend using the same make/model of the faulty chip. If you need extra assistance on what to do with your laptop, find the User/Service Manual for your model, there should be a section on how to "upgrade" the memory. Problem solved.
     
  3. J.P.@XoticPC

    J.P.@XoticPC Company Representative

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    Yep, jclausius is right. The only time you would invalidate any warranty is if the computer is damaged in the process of the upgrade. I don't think you'll need to worry too much about it. :)
     
  4. lucia

    lucia Notebook Consultant

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    Spoken like a true computer dude :D

    Well, I won't be able to do it for a few weeks no matter what and I always do what I have to if it is vital; but for me, every time I have to go inside a computer it's like Brain Surgery 101. :eek:

    Anyway thanks both of you, I have a workshop manual and I take on board that I can't leave it too long. Will, in the interim, hit the save button (to external drives) at 5 minute intervals..............
     
  5. jclausius

    jclausius Notebook Virtuoso

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    Nah... I'm not what some would call a hardware junkie. Just

    • make a nice area on a desk or table.
    • grab a couple of small cups or dishes for any small screws.
    • have a small screwdriver handy or buy a small 4-5 pc set.
    • touch a door knob or other piece of grounded metal to make sure you've discharged any static electricity (or buy a Antistatic wrist strap - Wikipedia, the free encyclopedia if your too paranoid).
    • use the manual and follow the instructions step by step.

    Shouldn't take an **extremely** cautious / nervous person more than 30-40 minutes or so to change out RAM.