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    Return Sager

    Discussion in 'Sager and Clevo' started by CTH, Aug 1, 2008.

  1. CTH

    CTH Notebook Guru

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    If I buy a sager np 2096 from xotic or powernotebooks and when I get it I notice that it didn't lived up to my expectations can I then return it and get a refund? If so, can I get a full refund? I am talking about like within a week from that I get it.

    I think I will be satisfied but you never know right :)
     
    CTH, Aug 1, 2008
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  2. mc511

    mc511 Notebook Evangelist

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    I think its 15 days no questions asked return policy. The will return you money in full.
     
    mc511, Aug 1, 2008
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  3. Prasad

    Prasad NBR Reviewer 1337 NBR Reviewer

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    Yup, that's normal Sager policy - The full satisfaction guarantee. You can return your notebook within 1 month after it's sent to you, for a FULL refund, less shipping charges.
     
    Prasad, Aug 1, 2008
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  4. CTH

    CTH Notebook Guru

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    Great, that is GOOD service!
     
    CTH, Aug 1, 2008
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  5. spexc31

    spexc31 Notebook Evangelist

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    except for your shipping cost and return shipping costs
    edit: opps alrdy been mentioned haha sorry
     
    spexc31, Aug 1, 2008
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  6. Thug21

    Thug21 Notebook Evangelist

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    I believe Sager has a 30 day guarantee, not a 15 day one. :)
     
    Thug21, Aug 1, 2008
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  7. emike09

    emike09 Overclocking Champion

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    I had some very, very small scratches on the back on my screen that Sager demanded $210 back for. They could only be seen if pointed out and in the right light. I didn't even know they were there when I checked my system over before I sent it back..
     
    emike09, Aug 1, 2008
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  8. Albsterama

    Albsterama Notebook Consultant NBR Reviewer

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    Well, always keep those plastic sheets on until you've past that return period...ouch, sorry to hear about that!
     
    Albsterama, Aug 1, 2008
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  9. MKang25

    MKang25 NBR Prisoner

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    Did you have to end up paying it?
     
    MKang25, Aug 1, 2008
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  10. Nirvana

    Nirvana Notebook Prophet

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    emike09, didn't XoticPC covered you up for that one?
     
    Nirvana, Aug 1, 2008
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  11. gonwk

    gonwk Notebook Deity

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    Hi folks,

    @ Nirvana ... why would XoticPC cover "emike" on the scratches!!! Did he have the Extended Service or something?

    @ emike ... Is it possible that Scratches were there when you got the laptop at the 1st place!?!?
    The reason that I say that is because when I got my laptop from Sager I could have sworn that it might have been an "Open Box" ... someone else's return ... since the metal portion where the power button was ... di dnot have plastic cover on it ... and it did not look brand spanking new.

    G! :)
     
    gonwk, Aug 2, 2008
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  12. Nirvana

    Nirvana Notebook Prophet

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    ^^I remember someone on this forum was getting charge from sager for scratches but xoticPC helped him out.
     
    Nirvana, Aug 2, 2008
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  13. MKang25

    MKang25 NBR Prisoner

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    Well i dont know if the 5796 is any different, but the power button place did not have any coverings either for mines. Also the protective covering thing was a bit off, but remember that the sager techs tested your laptop so thats why it might looked "used". Mines had some fingerprints on the cover of the screen, and some smudges where the hand rest was.
     
    MKang25, Aug 2, 2008
    #13