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    Returning a Eurocom laptop

    Discussion in 'Sager and Clevo' started by 100, Jun 28, 2019.

  1. 100

    100 Newbie

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    Hi there,

    Last month, I bought a Eurocom Sky X4C laptop. I have had a couple of issues with it and it is in its original condition. I was wondering if it is possible to return it and get a refund?

    Thanks
     
    100, Jun 28, 2019
    #1
  2. Meaker@Sager

    Meaker@Sager Company Representative

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    You need to ask them and read the terms of your order.
     
    Meaker@Sager, Jun 28, 2019
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  3. Dennismungai

    Dennismungai Notebook Deity

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    Hey,

    What's up with the build?
     
    Dennismungai, Jun 30, 2019
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  4. Meaker@Sager

    Meaker@Sager Company Representative

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    Also this, what issues are you having?
     
    Meaker@Sager, Jun 30, 2019
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  5. 4W4K3

    4W4K3 Notebook Evangelist

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    That's unfortunate. My initial thought is to act fast if you've already had it a month because the typical return period averages 30 days. This will depend on Eurocom, you should definitely contact them.
     
    4W4K3, Jun 30, 2019
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  6. 100

    100 Newbie

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    - The top left corner of the back-plate was scratched on delivery
    - The laptop (even the front speaker metal mesh/grills) was covered in a white powder
    - Fingerprint is not reliable
    - The front cover of LCD is loose. It can easily be pushed in (it has audible click too)
     
    100, Jul 2, 2019
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  7. Meaker@Sager

    Meaker@Sager Company Representative

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    Ok so nothing really for the end user to look at. Let us know how you get on.
     
    Meaker@Sager, Jul 2, 2019
    #7