SLI GPU temperature concerns

So I just got my P870KM1, and it's amazing! However, from the looks of things, the CPU temps are just fine and hover around 70C, never goes above 80C when playings games. My concern here is that while playing Dying Light, one GPU consistently sticks around 90C while the second GPU stick at around the mid 70's. Now, this to me doesn't seem right at all, and I'm wondering if HIDevolution did a poor paste job or this is normal, I don't know. GPU's hover around the 90% usage and I'm playing on a 3k resolution monitor at 144Hz with maximum settings.

I have seen that many others are not getting temps like this and I'm wondering if I should be concerned and how this can be fixed!

Thanks!

 

Some INFO for you

 

Removing what? The black covers? How am I to do this safely?

 

It might not be HIDEvolution per se.
Can be easily fixed. But you will need to take the heat sink off , and make sure all the thermal pads are making properly contact. If you really want to go full blown awesome temps, you can change the stock pads with something better like the Artic thermal pads off of amazon. And place them in this config -



Credits to @Meaker@Sager , there is room for a bit of improvement , but the above config should be more than good enough.

But if you want to mess around with any of this, just take the heat sink off, assess the thermal pads and before place the GPU section back on, just bend the end that protrudes towards the CPU, ever so slightly upwards. (BE VERY VERY CAREFUL, this section is super malleable) and place it with either fresh thermal paste, or you can scoop over the existing stuff to the middle of each of the GPU dies. Hit me up if you need help.

 

I don't want to mess with this thing myself. As much as I would want to be snarky about the temps, I was just concerned over the huge difference that both GPUs have. All other temps are just fine is just the first GPU that is being very odd.

I bought this thing and from HIDevolution to be set out of the box without really messing with it myself, so I am hesitant to go in and mess with things that could potentially go backward and make the temps worse.

 

I would have a chat with Donald or someone from their customer service team

 

This is what my difference is like with an overclock, on Auto fans, after about 30 mins of Unigen Heaven @ 4k Ultra.



But the reason i dont want to point fingers is that , a lot can happen in shipping because of erratic movement. Even though everything is bolted down, there is a always that chance.

But get in touch @Zoltan@HIDevolution , im sure he can help you out.

 

GPU2 shows similar performance with both of yours for me! It's GPU1 that is always at 90C or above, definitely something up as the temps are just way too different to be normal with your comparison now.

 

Ticket time!

 

I emailed @Donald@HIDevolution so; we shall see what comes of this. Wish it didn't have to be this way but I guess sometimes it happens.

 

Yeah you never know .

Both my systems were good when they came in. I just did a bit of personal tuning and changes to make them perfect.
If I turn on max fans, my temps max out at 68-71C.

 

It's strange, even when the fans are on full blast 100%, the first GPU is stalwart and stands at 90C and never budges. I lift up the laptop for a few moments, and the temps go down ever so slightly, but the difference is still there, one is much higher than the other but over 10-15C

 

Yeah i would get in touch with HIDE. I can recommend a few things but all of them need you to take the system apart.
Also do you have the back side of the laptop raised up bit? That helps.

 

I just have it sitting on my desk here. The darn thing is sitting next to a wide open window, and it's cold outside today, and the temps are not any different. I was thinking of buying this to compensate for heat and applying cooling to the underside of the machine.

 

Ah, all the high end laptops now a days pretty much need a raised back to facilitate airflow. And i would strongly suggest a Notepal U3 as a cooler under it.

 

Is the one I linked not adequate enough or will both do the job relatively the same?

 

Umm I I personally don't trust anything other than the U3. Mainly because it's study and it can be modded in the future with 140mm or 120mm fans.

 

Went ahead and ordered one and while also awaiting a reply from @Zoltan@HIDevolution now in regards to the temps. Being new to this laptop game has left me not know all too much of what's needed so I'm glad there's plenty of help here!

 

Anytime man. High end laptops do need a certain amount of care and tweaking in the users end. Specially when it comes to DTR's.
Always here to help.
Fir now try and elevate the back of the laptop a bit.

 

Is it unsafe for me to even play with one GPU at 90C or am I okay for now? I did some reading, and it is a tad hot, but it's not something like 95C which is pushing it.

 

I dont think it will damage the GPU itself, but we dont know if any of the thermal pads have been displaced or not. And the temperature readout is only for the core temperature , not for anything else in the GPU board. Because of that we will never know if something else is over heating on the GPU or not. So i would avoid it if you can.
Though yes, the GPU will downclock to hell.
If you can , i would just use a single GPU in the mean time.

 

Just turned off SLI and the overheating GPU is now at a steady 75C it's a real bummer why I can't use both right now. The second GPU is idling at 55C now because of course, it's not being utilized right now. Any thoughts on how they look now or no?

 

That is definitely a bit high for an idle GPU. But there is definitely something going on with the contact. If you can, please take off the bottom cover and take a top down picture with the whole heat sink filling the frame, then a few closeups parallel to the heat sink from a few angles.
Again, only if you are comfortable doing this.

 

These are the best I could get. Sorry if they're not exactly what you wanted.


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Can ya take one from this angle ? -

Spoiler

 

Best I can do since I'm using an iPad. My Google Pixel was just sent in for RMA.


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Yeah, no worries. Contact seems to be ok. At least on the VRM's. There is a good chance i know what is causing this, it will need you to take the heat sink off to fix.
For now i would wait on Zoltan's reply if you have created a ticket with them.

 

Curious what you think it is because I certainly wouldn't!


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The end that is going to the CPU, and the bend that turns towards the CPU, is preventing the GPU side of the heatsink to fully sit down.

 

Well I mean, I really don't want to reseat the heat sink myself because I don't have the thermal paste that HIDE had to make the best temps and the boxing only came with this generic brand stuff. As much as I could try to fix it on my own, I'm gonna have to wait either way.

I couldn't get ahold of HIDE tech support staff and Zoltan's extension with no answer so gotta wait it seems.


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Yeah no worries, if you are in the US, you might be able to get a tube of ICD delivered the next day.

 

I pinged Zoltan, so I am sure you will hear from him tomorrow.

We appreciate your patience and understanding.
.

 

Yeah! It looks like he emailed me right at the end of his shift yesterday. So, I suppose I'll hear from him first thing this morning when he gets in I'm hoping!

 

Problem has been solved! Got on the line with Zoltan and cracked open the laptop and figured out all four screws were loose on heat sink where the second GPU sits! Tightened them all up and temps are as even as they can get with no fluctuations! Funny that I would have never figured to tighten the screws, damn brain doesn't work!

No RMA needed @bloodhawk


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Sweeeet!

Yeah stuff like that sometimes happens. Really happy you got it sorted!